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    Berger ENT Group

    1.0 (2 reviews)

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    13 years ago

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    Main Line Ear, Nose, And Throat - Middle of COVID just before the 2nd wave began Receptionists unmasked - in fact all back office personnel were unmasked.

    Main Line Ear, Nose, And Throat

    1.0(1 review)
    4.0 mi

    Dr. Joshua Scharf who works with William J. Lewis. Worst patient experience ever. First, they are…read morepart of MLH in name only, you will not have portal access. Second, NO ONE behind the partition was wearing a mask. Which means, they're blowing respiratory droplets all over the back office. Including onto the paperwork and folders they're handing the people who are going to be invading your ears, nose, and throat which is high risk transmission activity. When I was finally called back, the doctors 'hang-out' station was just to the left of the receptionists with open access and one of the doctors standing there had has mask off while looking at his cell. I go into the exam room, and in walks Dr. Scharf - the one who wasn't wearing a mask and still wasn't. I put up my hand to say "You need to a put a mask on," just as he realized he wasn't wearing it, turned around, and came back in masked. When I made the appointment, I was quite clear what I needed. He does his exam, I saw no evidence that he'd washed or sanitized his hands before he began touching my face glove free. He then scoped my sinus cavity and used the phone I'd just seen him breathing on in the hall to attach to the scope. And when done, pronounced "I don't cover the thing you came in for, but I'll right you a script for the test you need and call you with the results, but you'd need to follow up with X kind of specialist." And then wiped the corner of his eye with the index finger he'd just had all over my face. All these exposure risks, only to find out it isn't even his area of expertise. Thanks for that. And, he never did call me back with the results. It's been a month. Stay away. And Philly is once again closing down. Because of dimwitted poor protocols such as these. I expect this from a microbrewery. Not from a clinician.

    From the owner: The ear, nose and throat specialists (otolaryngologists) at Main Line Ear, Nose, and Throat are…read morepleased to welcome you to our practice. We want all our patients to be informed decision makers and fully understand any health issues you face.

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    Main Line Ear, Nose, And Throat - Middle of COVID just before the 2nd wave began Receptionist unmasked

    Middle of COVID just before the 2nd wave began Receptionist unmasked

    Main Line Ear, Nose, And Throat - Expect patients to wear masks.

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    Expect patients to wear masks.

    Berger ENT Group - earnosethroat - Updated August 2026

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