Don't use this nasty tour operator for any tours! I inquired about day trips for my senior group…read moreand they provided some examples of trips. After further research, I let them know that I was going to be putting trips together myself. The Educated Wanderer (Creed & Jen) sent me the following email: "So basically you wasted our valuable time, then stole our tour ideas, and took advantage of our kindness. It's because of people like you that we now have to be careful with helping or giving too much information to anyone who inquires. We have no interest in ever working with you." Such a response is juvenile just because they did not get the business. This is abysmal customer service for the line of work they are in. Are these the type of people you want leading your tour?

I traveled with Creed and Laura on their trip to Italy a few years ago - and man oh man it was the…read morehighlight of my year! It was the perfect ratio of education to fun. Creed is a vault of knowledge, so it was superb having him narrate as we went place to place. I don't have much time at this point in my life to plan out a trip, so it was nice to just show up and have all the logistics with a seamless, well thought out itinerary already in place. It should also be noted that the small group size was a huge plus! I will most certainly be traveling with them in the future.

I have used Infinity Limousine for years! It is the only company I will ever use for airport…read moretransportation. I have had multiple drivers, all of whom are friendly, professional and on time. They are experts in communication, reliability and service. The owner, Andy, is a star! He has come through for me on multiple occasions with last minute requests and a heartfelt concern for emergencies that have brought me back to Reading on numerous occasions. I highly recommend this company for any of your transportation needs. Thank you!

Our driver Jim was very professional. We had nice conversation on the way down. Would have loved…read morefor him to be our driver upon our return tomorrow but he only enjoys night driving. We understand that. Looking forward to our phone call from tomorrow's driver soon.

The drivers, Red, to the airport, & Willy return trip, were both great. Their driving was good,…read morethey knew how to get to the airport in a good amount of time. They were on time and Willy was so nice about our 1 1/2 hour delay on the return trip. The cars were nice, new, & clean. Know worries about getting to the airport and knowing where to drop off or paying for parking. And in the middle of the night no worries about being tired and driving. I suggest that a confirmation paper be sent to the customer, shortly after the reservations are made. It should include the customer name(s). And the date, time, & location of the pickup, the flight out & the return flight. Also the phone numbers of the company & any drivers involved. And if the driver is changed the new driver should contact the customer with this information. The driver should contact the customer a week or so of the date and a text the day before and day of. This confirmation should list an itemized list of the costs and how the bill is being paid. I really think a confirmation paper would put the customers mind at ease and if there are any incorrect info that can be communicated. Again the drivers & cars were all great.

My wife just used Andrew's car service because it was recommended highly by one of our family…read moremembers. The ride to the airport was great, the driver was polite, on time, and got her there in plenty of time for her flight. However, the ride home was disasterous. She never received a confirmation call despite her flight being delayed due to weather conditions. She called the owner to confirm the reservation back, which he was disgruntled by the fact she was calling to confirm. Then the driver finally reached out with his information. When she arrived she was notified that driver had arrived and she should go to baggage claim. The driver claimed there was too much traffic to pick up at the designated rideshare pickup and he would have to go to another location. The driver should have been in the correct location knowing that traffic is part of the daily commuter problem coming in and out of Philadelphia. When she called to discuss with him, he was annoyed and dismissive of her request. She then again attempted to contact the owner with no response. She texted the owner what had happened and magically the driver got a phone call from the owner. The following ride home was concerning as the driver was on his phone and not abiding by the rules of the road. The owner called the following day not to apologize about the situation, but to act surprised that all of this had taken place. Despite the debacle, she tipped well because she felt like it was the right thing to do. This will be the last time we use such an unprofessional service. This was supposed to be a relaxing and calming experience due to the professionalism that is customary.

Incredibly subpar service for traveling in groups with minors. Overall cost was much higher than if…read morewe booked through the airline directly, and the company made no efforts to walk us through the steps needed to get every child checked in prior to the flight. All children were listed as unaccompanied minors, even if their parent was traveling as a chaperone, making checking in very difficult and stressful. They also never told us that upon arrival we should be checking in directly with an attendant, as they should have our boarding passes preprinted for us, which would have saved over two hours of time at the kiosks. When the return flight was delayed and we had questions, the person assisting us was dismissive and stated 'they can help you more when you get there, so you'll have to wait'. Unless improvements are made to customer service, I would not recommend this company for group travel, especially with minors, as nearly every step of the travel process was made more difficult.

Best travel agency around! Highly recommend them for all your travel needs. Wonderful customer…read moreservice. No matter what your budget or where you want to go, they work closely with you to find that perfect vacation. I have been using them for years for customized travel. As well as booked the Travel with the Boss trips, and the Girls Weekend trips in which they personally organize and lead. Never been disappointed. Go call and talk to Suzi or Liza today!

Had a appointment to Allentown about an hour ride from Freeland Pa Alex my driver was a very safe,…read moreprompt and reliable driver. He came in the doctor's office with me and left his number for them to call when i was done which was really appreciated. I also enjoyed lite conversation with him on my request made trip go quick. They will me my go to in the future and would suggest them to any who wants a good travel experience Tom C

I scheduled a ride for work. I scheduled it for 20 minutes before I actually needed to leave the…read morehouse and they still did not get there on time for me to make it to work. If u can risk losing ur job or waiting around for them for an hour then by all means call and use them. But if it's for something Important, don't do it.