I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

We had Great service, the drivers were on time, very pleasant and friendly, and beautiful cars.read more

Yes. I highly recommend Ace limo. Our flight was late by several hours. Still got picked up and…read morereceived first class service. Job well done.

Service was IMPECCABLE!!! Highly recommend. The communication from booking to the end of the…read moreservice was great. And our service to and from the Airport was absolutely great!!

I booked HD Limo to pick up my family at the airport. The driver was incredibly professional and…read morepulled out the stops to make pick up and drop off a worry free experience. The driver was even prepared with car seats, stickers for the kids and kid music. Thank you!

Always on time. Pleasant, knowledgable, careful drivers. Willing to go the extra mile to help/pleaseread more

Have used Bill and Goldie's rides for years and in multiple cities. All of the drivers are timely,…read moreprofessional, keep a tidy rig and make me feel safe and well cared for. I could not recommend more highly.

I was very impressed with Colonial Liberty Limo's professional service and how easy they were to…read morework with from start to finish. **Booking Process** I requested a quote through their website and received a response within a few hours. They upgraded my reservation from a standard SUV to a luxury SUV at no additional cost. After collecting eight quotes for transportation from Philadelphia to Newark Airport, Colonial Liberty Limo was the most reasonable option--about $200 less than five of the other companies. I chose them based on their excellent recent reviews on both Yelp and Google. **Communication and Reliability** When I reserved the trip, they immediately sent a confirmation email. The day before and morning of our departure, they texted me updates confirming that our driver was en route. Our driver arrived 45 minutes early, which turned out to be perfect timing since I had underestimated how long it would take to get my family of four and six suitcases organized and loaded into the vehicle. **Service Quality** Our driver was polite, professional, and friendly throughout both legs of our journey. I felt completely safe, and we arrived at Newark Airport on time without any issues. For our return trip, the driver maintained constant communication about his location around the airport. Despite heavy traffic around Newark, picking up my family and luggage was effortless, and we arrived home safely, quickly, and comfortably. **Overall Experience** I highly recommend Colonial Liberty Limo and will definitely use their services for future transportation needs. Their combination of competitive pricing, reliable service, and professional drivers made our airport transfers stress-free and pleasant.

The best limo service in the area! The driver was courteous, efficient, and friendly. The drop…read moreoff and pick up at the NYC cruise port from North Wales went smoothly. They were constantly in contact with the driver's departure and arrival to our waiting points. We will definitely use Colonial in the future for all our transportation needs.

Elizabeth B. Given I am particular when I travel and I…read moreusually drive myself when taking a pleasure trip, I hesitated to contact a car service for so many reasons. I began to randomly call the top 10 car Chauffeurs in the Philly area, and not in any particular order. The first two that I called had 5 Stars, however, their customer service and their answering machine quickly earned them a -1 Star. That said, when next calling Hybrid Planet Chauffeurs (also 5 Stars) Ray the owner, picked up personally with a warm hello, answering all my questions and concerns immediately. Such professionalism exceeded my initial expectations of trust, efficiency, safety and shall I say, integrity. This family-owned business is not only worth a try but going forward, they are the only car service I will now be using. In so many regards, the service was wonderful all around, including in the details. Not having to wait for Joe to pick me up was essential for me. This very kind gentleman called me 20 minutes ahead of time, simply to make sure he had the correct directions and so as not to be late. That alone is unheard of- and priceless. Regarding the Company's Car Fleet, they are all hybrids- they are green, immaculate, quiet, and comfortable. There is absolutely no comparison to Hybrid Planet Chauffeurs. I then requested Joe again for my return trip, as I was quite comfortable with him and Joe's broad conversational interests. The owner Ray kindly assisted with that request today. Both going and coming, I could not have been any more pleased. This Company is a cut above and the service is superior. Excellent!

Where to begin. First, the fleet of vehicles is all hybrids. Next, all reservations are conducted…read moreon a very intuitive on-line reservation system. Did I mention the hybrid vehicle fleet? Confirmations are managed via email. Payment is conducted on-line, and your credit card is charged after your ride is complete. A receipt for the transaction is emailed to you for your expense purposes. You can include a standrad gratuity on your card transaction. So, what you have here is a great car service that is environmentally aware, has a really intuitive web site that gives you the freedom to conduct your transactions on-line and not hassle with the rush of a payment transaction at the end of you ride, and a level of professional and customer service that is over the top. And, if you get Joe as a driver, be prepared for one of the best football conversations you'll have outside of sitting in a sports bar. What else do you want from a car service? Nothing. This is it.

December 15, 2020 - Philadelphia, PA This was a great find…read morehere on Yelp. I needed transportation from Center City, Philadelphia to Philadelphia International Airport with 10 luggages and another passenger with me. Hassan responded to my inquiry within minutes and gave a price quote for the type of car service that I need. He gave me specific and easy to follow instructions on how to book my ride either through call or text. As soon as I booked it, I was immediately given contact info of my driver to double check every details with him. Our driver, Mongi, was punctual and very professional. He helped us with our suitcases and drove us safely to the airport. The car was very clean and in great condition. Overall, it was very excellent experience. I will definitely book with them again.

1luxury Limousine has been my go to car service for years. This is the only service I trust to pick…read moremy elderly parents up from the airport and treat them as well as I would. They're always in time, fair priced, and responsive even when I have last minute travel changes. Tazz is incredible - and the SUVs I usually order are always clean, spacious, and comfortable. I highly recommend them!

I booked this sedan service for a "night on the town" and had a great experience…read more Our driver was Abe and he picked us up in Bryn Mawr and took us to the City. Abe was on time, courteous and kind and booking with the company was a breeze. I HIGHLY recommend this company if you're looking for a ride to the airport, a night on the town, have a wedding or prom.

By far the best car service I've used! My CEO comes in from Munich a few times a year and he wants…read moreto visit 5 to 7 customers per day when he comes to a town in my territory. He is extremely particular and wants perfection. I've had drivers from other services that wouldn't plan ahead, or wouldn't enter in all the stops in their GPS, or wouldn't check to make sure they had the right borough of Manhattan, or they weren't professional, etc. Drivers have caused unwanted stress to an already stressful day. This was not the case with here. Robert well exceeded our expectations! We had a 12 hour day of going to 7 different customers in the Philadelphia area and he made the day go seamlessly. As mentioned my CEO is very particular and he was growing frustrated that we didn't have time to stop and get him coffee and a Kind Bar between appointments. Robert went out during our meeting and came back with coffee and a box of Salted Carmel Kind Bars which he must have overheard my CEO say was his favorite. That immediately removed the tension in the car and allowed us to focus on the upcoming appointments. Robert did something so simple that was above and beyond what was required of him that day. I will always use Avalon from here forward and ask for Robert to be my driver. He cares about what he's doing and he cares about the client. Sincerely, Ben

the driver and condition of the vehicle plus the customer service representative was greatread more

Jared, Tim, and the entire crew at Paradise are the absolute best. Being in the hospitality…read moreindustry myself and having worked with countless transportation companies over the last 15+ years, there was no other company my husband and I wanted to work with for our own wedding other than Paradise Transit. They are so busy because they are so popular! Do not wait to book them for you next event! Their rates, ease of setup, flexibility, and attention to detail for ourselves and our guests are unmatched. They made our wedding day easy and smooth. The no-guest-left-behind package is an amazing deal and gave us such peace of mind knowing all our guests would be well taken care of throughout our wedding day and through to the end of the night and after party. Thank you thank you thank you to Jared and team for helping to make our wedding such an unforgettable and special day!! You are the GOAT.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

I would suggest you find a different limousine service. Secrets used to be fabulous but they were…read moresold to Eagle a couple of years ago. We just used them for three airport trips (PHL) and all three times the interior of the cars were dirty. The first trip was for someone coming to see us at our home and he reported the car was dirty, with coffee spills down the door, dog hair and dog slobber on the window. We used the service a couple of days later and had the same driver/car (which prompted us to ask our guest about the condition of the car when it picked him up). We actually had to give the driver a lint roller because the dog hair in the backseat was so bad. Same coffee spill and dog slobber, plus the back of the driver's seat was coming off. Just unacceptable. We were picked up 5 days later by a different driver, and while the car was a bit cleaner, it wasn't up to what we expect from a $120 limousine service. I called the company after the second ride because our flight home was cancelled and I needed to reschedule the pickup to the next day. What I find really annoying is that, even though I reported the two problems, the car that picked us up wasn't much better. Plus there was no offer of any discount or adjustment for the filthy conditions we endured. I definitely won't be using this service again as they don't seem to care about the conditions of their cars. I normally wouldn't be this harsh in a Yelp review, but the fact they did nothing to address my concerns after the phone call is very frustrating.