I do not own a Buick or GMC but I have been taking my cars to McAndrews for service as they are…read morevery close to my home. I love this dealership. I worked in dealerships when I was a youngster, selling cars, then in the service department. I know the difference between an honest, well run dealership and a bad one. McAndrews are good guys.

I bought a 2020 certified pre-owned GMC truck from Colandrea Buick-GMC in Newburgh, NY in January…read more2023 that is supposed to come with 2 free certified service visits for a simple oil change at any GMC dealer. I called McAndrews-King Buick GMC because they are 15 minutes up the road from me in Adams, MA instead of Colandrea because they are over 2 hours away to get my first service done and apparently, they don't honor that service system because "we don't make any money off of it". I ended up calling GMC directly and spoke with a customer assistance associate and both he and the team never heard of a GMC dealer not honoring the GMC certified pre-owned vehicle 2 free service visits well within the range of service visits. Nothing is expired or even close to expiring. Very odd. GMC directly ended up giving me a $100 voucher for any future service that is required after my 2 free service visits for this lunacy and are filing a report about it. I called Bedard's located in Cheshire, MA who isn't even a GMC dealer although they are a chevy dealer and they were more than happy to accept my 2 free service visits. I personally do not recommend McAndrews-King Buick GMC as they are not part of the "GMC family" in my opinion and appear to only be in it for the money. That sort of sets the tone if you're purchasing a vehicle from them.

They run a very professional, no nonsense shop. We have all of our Volvo work done at Bedard…read moreincluding the substantial refurbishing of a classic, 2012, C30, T5, Turbo Coupe. I wait for my vehicle in their modern, comfortable showroom, coffee and snacks provided.

Carrie, the service department manager is very professional and willingness to help is very…read morewelcoming. She listened to my car issues and they were very prompt in letting me know what they found. It was my breaks/rotors and found that many XC90's 2017 were found to have the same issues, she said it would be a couple hours and offered me a car while waiting, so I was able to go home and return the next morning for my vehicle. It was a very quick and easy experience and it was nice to actually find in a dealership. Kudos!!!

Randall Automotive has a great team and they were very helpful in assisting me through the process…read moreof buying my son his first car. Quality place! Give them a chance to help you too.

Horrible experience, i went to look for a car for myself and was meant with a very unprofessional…read moresalesmam, who when i asked about a car price he responded with too much for you and seemed very much based off ethnicity. Without hearing anything i had to say. Im only writing this review so this buisness know what kind of salesmen they have hired,

Highly satisfied with my experience. I called for information and was encouraged to leave a…read morevoicemail when no one was able to answer the phone. Someone called me back within 5 minutes. Service was friendly, prompt, knowledgeable, and excellent, and they made made every effort to accommodate me. I left feeling valued and appreciated as a customer. I highly recommend this business!

Hi does this shop provide towing services? If it does you have a driver causing real problems for…read moreyour business. Contact me if you do not provide towing service and if this is the wrong place I'll fix my rating. You have a driver causing problems with random women at grocery stores then becomes a coward when a man steps in. I pray this is the wrong place all I could see was a towing truck that said berkshire automotive, a phone number under that and because of my poor vision, didn't see a phone number.

Came in with my 2015 Elantra. Never had an issue before. They told me my 3rd break light was out…read moreand I gave them the go ahead to fix it. They came to me 5 minutes later and told me that there was a broken wire and they had to fail me. The light was still original, it was working last week, and that compartment had never been opened before. The wire was bright, shiny copper. It was clear it had just broken. They charged me $35, gave me a reject sticker, and told me they couldn't do anything. The kids doing my inspection were fresh out of highschool. Now I will have to pay probably $200 to get the wire fixed and I still don't have my inspection. Go somewhere with real mechanics and save yourself the potential problems.

While visiting Williamstown, my ailing car refused to start. The dealer I bought it from was a…read morefriend, willing to fix it or take it back. I had the car towed to Carpinello's, having been told it was a family-run repair shop. I explained that I'd like to get it running if possible but by no means wanted to undertake expensive repairs. When they failed to get in touch with me in the course of the day, I went to the shop and stayed in the waiting room for several hours to make sure I was available to discuss the work, but I never got more than vague reports about what was up and never had the chance to speak with the mechanic directly. In fact they simply replaced parts until they found what was wrong, and presented me a bill nearly three times what I had set as a maximum. When I protested, the owner was rude, vulgar, and ultimately threatening--said he would yank the new parts out of the car and leave me push it off his property. With no idea what to do (I've never had so unpleasant an experience with a merchant) I called the local police. The officer I spoke with told me that the shop had a bad reputation and suggested another garage. Ultimately I signed the car over to them rather than pay the bill, which was more than what I had paid for the car. In a final indication of the ethics of the operation, the owner's wife said as I filled out the paperwork that the good news was they wouldn't have to disclose to a potential buyer that the car failed emissions because of the way they obtained it. I don't go around trashing people--I think this is the only bad on-line review I've ever written--but I've never been so badly treated by a business. This happened some time ago, but the management is still the same.

Friendly and knowledgeable. They will take of you!! Love…read moreusing a local place rather than a generic shop

Very unprofessional. Back yard work and mentality. You will have to pay someone else to re-fix your…read morevehicle.

I bought an auctioned vehicle a few months ago which needed a bit of work to get it running again…read more Initial inspection after the auction showed that my car needed a new engine belt and a few other small items replaced. At most, it was estimated that my car needed $2k of repairs (engine belts are expensive). It was the holidays and all mechanics near me were swamped. It would take at least 2 weeks before anyone could start working on my car. So I checked online reviews for other well rated mechanics near me. Chuck Scott Auto was located 18 mile from my home and was frequently mentioned online as the best and most affordable garage. They were also the only mechanic in a 25 mile radius that could start repairing my car immediately, so I had my car towed there. I ended up with a hefty repair bill of $3800, which included $225 for a new battery that I didn't authorize (note that my call history didn't show any missed calls from the garage before they added a new battery the day my car was towed back to my home), 2 new engine belts (even though only one needed replacing), new calipers, new rotaries, new brake pads, etc. According to the bill, my car was basically rebuilt. The car started and looked great. I was shocked at the steep bill, but I figured it was worth it to ensure that it safely operated. A few months later, I had issues with steering and the brake pads getting stuck. So I took my car to a local mechanic. They found that my tires had been loosely attached. It was just a matter of time before the tires fell off while I was driving. In the meantime, the improperly balanced tires were wearing away at the new calipers. I mentioned how much work Chuck Scott Auto had done on my car and showed this mechanic the invoice, which was still in the glove compartment. He checked my car for each item listed on the invoice. The 2 new belts? Only one was new; the second was rusted and looked like it was the original. The expensive new battery that I didn't ask for and probably didn't need? It turned out to be a cheap lead acid battery, not the more energy efficient and longer lasting GEM battery. I recalled that during the initial inspection of my car after auction, no one mentioned an issue with the battery. So the mechanic supposed that the original battery was taken to do repairs for another car and I was given a low quality replacement that wouldn't last a year. Ultimately, the mechanic confirmed that I was majorly ripped off. My car didn't have half of the "new" parts listed on the invoice. I strongly advise other drivers to head elsewhere for car repairs.

Me and my dad were ran off the road by a truck last night luckily we are okay but the car ending up…read morehaving a oil leak. We called all local mechanics and no one was able to take us until the next couple of days and we have to get home so we called this place and what a god send, they have been amazing fixing our car, replacing the oil pan and taking care of us. I would highly recommend nice people like this.

Looking for honest and speedy mechanics who do excellent work? Here you go. I'm so happy with what…read morethey did to my old car-she feels like new again! Thank you, to James and all the folks at AutoTech. Just perfect! A+!

Always helpful. James and his crew do the best work for the lowest prices in the area. Total…read moreprofessionals. Five stars all the way. Erik M in Chatham