As a mother who was heavily involved in helping my daughter through her case, I was disappointed…read morewith the communication and overall experience. We often struggled to get timely responses and did not feel supported during an already stressful situation. I hope improvements are made in client communication and follow-through.

Ms. Queen and the entire team have been great. Even though things have taking a lot longer to even…read moreget started they have finally moved forward in the right direction. Still have a ways to go but she is doing a great job.

The customer service was really great! They were professional and helpful! They helped me with any…read morequestions I had about my forms I brought in. They were very quick and had reasonable prices! I would recommend them to anyone even if it's just for a quote. Appointment or walk in welcomed. You won't regret it! Best service I have received.

My favorite tax place they are very professional and have great hospitality skills been doing my…read moretaxes for years here and hope to continue for many more years to come .

I had a very disappointing experience and will not be using this service again…read more Communication was consistently slow, with responses taking hours even for simple questions. On top of that, pricing increased significantly from last year, and then went up again at the last minute between the draft and final filing, despite me already raising concerns. What really stood out was the lack of transparency. I was never informed that an extension had been filed on my behalf, even though I made it clear I wanted to file on time. Had I known they wouldn't meet the deadline, I would have gone elsewhere. On the filing day, I repeatedly tried to communicate urgency due to work obligations but was left in the dark and only later found out an extension had been submitted without my knowledge. That's completely unacceptable. The phone interaction was also unprofessional, I was frequently interrupted and spoken over, which felt disrespectful. Overall, this experience showed poor communication, lack of transparency, and unprofessional conduct. I would not recommend their services.

MARIA T. Was such a great help!! 2nd year i have gone to her…read moreand she always gets the job done

The company I work for has used Chase & Chase for many years and they are amazing. Quick to respond…read moreand always very helpful.

We found Karen Chase through the Dave Ramsey ELP program. I met her about 2 years ago to help with…read moreour individual tax filing. Very nice lady and had the same values as Dave Ramsey, which I liked. The 1st year was good. My main wish with taxes is to make sure that we don't get a large refund and/or a big bill in April. The first year we ended up owing $500. Not bad. After that 1st year, everything went down hill, which will bring me to my conclusion that I would not recommend her for individual tax consulting and will more than likely reach out to Dave Ramsey to give my feedback. Her communication skills towards me was poor at best. It would take her weeks to reply to emails and that is after I sent her multiple emails. At first, she was always happy to help with our W4 (free of charge--as mentioned during our first meeting) to make sure that we were withholding the right amount for the year. She would then become unresponsive with any question that I might have. We had two big events happen with my wife losing her job due to COVID and me doubling my income, so we would definitely need a W4 change. I reached out multiple times to get this fixed, with no reply. I finally called her office to figure out the issue. Her receptionist went to the back to see if she was available. Karen told the receptionist to tell me to just, "claim 0 on the W4's." With no explanation. This was all during the COVID craziness, which we understood, but there was absolutely NO communication from Karen and we did not appreciate her telling her receptionist to give lackluster advice in regards to our W4. I emailed her back to express my concern with that decision, she later replied with, "Just FYI that this is outside our normal individual tax engagement, so I will need to send a bill for our time to work on this." A bill for a W4 change was never discussed on the initial meeting or during any meeting. This was extremely frustrating, especially since it was communicated via email. We also had issues with her not completing the tax return for 2019. Granted, we turned it in a month late after the original tax deadline, but then COVID happened and the tax filing deadline was pushed back to July. Even then, we reached out multiple times to Karen to get an update on our tax return and we never got an answer. 2 months after we submitted all of the paperwork to file, we finally got an email back saying that she has not started it yet. Absolutely pathetic! Again, I'm cool with the delay, but she never communicated her timelines with us. She was never transparent and we cannot work with someone who does not give 1st class customer service. We fired her finally and hired a new CPA quickly who said that he will never charge for W4 changes and would be happy to check the W4 every quarter due to me having a job that mostly consists of commission (lots of changes from a pay standpoint). Oh, and he completed our tax return in 1 week, which was outstanding. We later find out that our tax return came out to be $4,800, which is absolutely pathetic. Karen did not understand our wishes from a W4 standpoint and did a poor job with that. I will be sending Dave Ramsey a message because I am a huge Dave Ramsey guy and would hate for anymore of his listeners in San Antonio to experience this poor service from an individual tax standpoint. Our new CPA is Wes Crowley out of Orlando, FL. He is fantastic, has the mindset of a teacher and is always willing to help. He is easily accessible via text message and is always communicating with us on his plans for us. Her price to file is $350.

Great service Started with him when he was small now he's…read moreestablished and we'll know. For great committed service

Santos is very knowledgeable about tax law. He is always very professional, and shows patience when…read morewe have many questions.

Bianca is an excellent tax accountant and true professional. She saved me a lot of money and helped…read moreme resolve a difficult tax situation. I couldn't have done it without her help and highly recommend her.

I've been using Bianca's Tax Service for several years now, and I couldn't be happier with the…read moreexperience. Bianca is extremely professional, knowledgeable, and always very helpful. She takes the time to make sure everything is submitted correctly and ensures that my tax return is optimized every single year. Her attention to detail and dedication really give me peace of mind. I truly appreciate her consistency and reliability, and I will absolutely continue using her services annually. I highly recommend Bianca's Tax Service and will gladly keep spreading the word about her business.

I was calling about a business dispute, Lynn was really rude. I wanted to know if I had a case or…read morenot. I had no idea me calling him was "the free consultation". He said why didn't you do this or that, look buddy my goal was to provide evidence to see if I have a case, not for you to ask me what you would've done. Consultation is really expensive aswell for 1 hour. $680 for a small claims matter. Richard ended reaching out to me and gave me the information I was looking for. I haven't hired this firm but the consultation from him was helpful. Lynn on the other hand was garbage. I can't give it a 5 or 4 from initial interactions. This new review reflects my experience so far from this firm.

Very impressive law firm - call them, you will be glad you did…read more I will give Weaver Law Firm 6 stars if I could. I called their office after searching through countless of lawyers and by some miracle I reached Atty Richard Weaver himself. He was thorough, went through every scenario with me and he patiently answered the 20 questions I have. I am not a paying customer but never felt I was wasting his time. I learned later on from his secretary they normally ask $50 deposit for a consult which gets paid back after the consult. Never mentioned it to me during our conversation. Bottomline: Atty Weaver is knowledgeable, straight to the point and very thorough - traits you would want in a lawyer but more importantly for me, he is a good human being who truly wants to help someone in a bad situation. He earned me as a client.