My husband and I both go to Cumberland Family Practice. Dr. Faulks is our doctor. He is extremely…read morethorough and kind. The medical staff, i.e., nurses and nurse practitioners, are friendly and knowledgeable. The nurse who does the labs is especially good with injections and blood draws.

Cumberland Family practice's office manager is rude and treated me unprofessionally. So much so, I…read morereported her/Cumberland family Practice to Medicare. So glad I no longer go to this practice; they allow their staff to treat their patients/me unprofessional .

The office manager is incredibly rude and downright mean. I had a question about my bill and she…read morewas extremely short, irritated and would not help me. She also had private information about me that was mentioned in my appointment with my doctor but that I was not seeking treatment for - it was invasive and violating that she knew these things and was using them against me on the phone. It was incredibly unprofessional and an awful experience.

DO NOT USE THIS OFFICE! I had the same experience as Lynn C…read more The nurse's name is Kaetlyn Tharp, and she is incredibly rude and arrogant. This office has no messaging features whatsoever, so it is impossible to communicate electronically with them. Before my annual physical, I sent an email requesting that they confirm that an EKG will be included with my annual physical. NO RESPONSE! At my annual physical, Kaetlyn Tharp said she was TOO BUSY to contact my insurance company to confirm that an EKG was covered. After the annual physical, I received no response from Kaetlyn Tharp regarding the blood tests. I had to call the office a week later, and the receptionist gave me the results over the phone because Kaetlyn Tharp was "too busy". Kaetlyn Tharp submitted the WRONG CPT CODE to the insurance company for the annual physical. The supervisor at the insurance company called Kaetlyn Tharp to confirm this mistake, and Kaetlyn Tharp insisted that the insurance company was wrong! I then received a letter from the insurance company, confirming that Kaetlyn Tharp had submitted the wrong CPT code, and that she would need to correct it before the visit would be covered. This is not how a doctor's office should be run! I hope Dr. Dallas reads this review, and that he strongly considers replacing Kaetlyn Tharp with a more competent nurse.

Horrible treatment to me as a patient! From check in where they. Don't listen rather they tried…read moreto demean me to follow up where they just don't care. Never again! Will I let them try and disgrace me.

Tennessee Family Medicine (Tim, Mark, Dr. Millspaugh, the Nurses, and staff) is a wonderful…read morepractice! The are attentive and professional and provide excellent care. My whole family goes there, and we could not be happier with the care provided. I do not hesitate to recommend them to my friends and family. Very caring!

I personally had a great experience with the doc and the office. Finally a place interested in…read moregetting to the source issue and not just addressing symptoms. Very detailed exam and testing. Discovered several underlying issues that were driving the problem. Great office, doc, and team

Easy to go in get blood work and be done. The ladies here are kind and helpful. The lady who drew…read moremy blood was so good. I didn't feel it.

Outstanding CARE. Excellent Quality, Office experience fast and thorough!…read more I was greeted by the receptionist who treated me with kindness and respect. She helped me complete my log in and made me feel so comfortable. When my Cyndi returned, the receptionist told her I would be out in 10 minutes. The next 2 nurses who helped me were outstanding. Checked my vitals, tested for Covid and administered a steroid injection. The NP Robert Branson was the frosting on my AFC Health Experience Appointment! NP Branson took the time to explain my condition and what my recovery would require from me and my allergy Medications! I firmly advice everyone in Hendersonville to take advantage of AFC for all your medical needs. Ciao Ronnie!

If I could give Zero stars I would. Absolutely uncalled for bedside manner by Robert Branson. Never…read morehave I felt so belittled. I tried explaining my symptoms but apparently I wasn't clear enough and he said 'Whoa, I thought I was talking with a toddler'. Absolutely zero excuse for that response. Then he tried to say I started it first when I told him that comment was unacceptable. Never have I felt so belittled when just wanting help. I urge you to find a new urgent care and keep driving past AFC. Upon reading the previous reviews , this isn't his only bad interaction.