I had an excellent experience with Jose at this autozone. I needed my battery checked and ended up…read morebuying a new one. I appreciated his willingness to help and explain what I was dealing with. My son recommended I go to the autozone and it was well worth it.

It is unbelievable to me that I could come in here as a customer for 4 years and be treated so…read morePOORLY by the staff manager at that. I was given the hardest time for a price match. Mr. Omar the manager did absolutely NOTHING but waste my time. After I called advanced and O'rileys on speaker to confirm the 71.99 price. Omar had to call again from the store. Which I had no problem with I gave him the number of the O'rileys I called he automatically said no I got the book of numbers right here totally ignore me. Call a different O'Rileys and the guy that answer didn't even know how to spell cv axle or that there was such a thing as a driver or passenger side axel. I felt so disappointed upset then in the end after he wrote the same price I got quoted at 71.99 15 mins earlier to then tell me it was the wrong price that the price it eighty something. I left at this point with no part to advance auto off tenth street where they were fast good customer service took good care of me and called and charge me the 71.99 price. So if u want good CUSTOMER SERVICE DO NOT STOP HERE AT AUTO ZONE GO TO ADVANCE WHERE YOU CAN GO IN AND OUT WITHOUT BEING DISAPPOINTED OR FEELING DISRESPECTED!!!!!

This spot usually has the cheapest gas in McAllen. If I'm ever in the area and need dinosaur…read morejuice, I swing by. This location is also a tiny convenience store, so you can grab some brews and junk.

Robert at Line-X made an appointment time convenient for and finished the job on time. My truck…read morelooks great.

Thanks guys! Great job on the Line-X Bed liner. Like the quote goes, "You Get What You Paid". This…read moreplace is a authorized dealer for Line-X that includes Nation Wide Warranty. It really gives value for your buck. Special thanks to Damian for that warm welcome. Thanks to my installer for the great workmanship. Their finish product really reflects on their craft . Keep up the great work guys. This review was not sponsored nor a paid advertisement. This is a pure honest customer experience. Instagram: jmjgratification Yelp: JMJ Gratification YouTube: JMJ Gratification https://www.instagram.com/jmjgratification/

Near-Miss Due to Incompetent Service - Avoid the Service Dept…read more Took my Silverado to them for DTC codes: low catalyst system and service parking brake control module. The service team initially claimed that my Silverado's parking brake control module code was simply caused by the catalytic converter code, fully acknowledging the parking brake code when I first brought the truck in. They kept my vehicle for a week and a half and still failed to diagnose the actual issue. I ended up replacing the catalytic converter through a third party. But while driving to work on the expressway at 75 mph, the parking brake suddenly engaged. This could have caused a serious accident. Chris Haroldz insisted the parking brake code "wasn't popping up" during their inspection--even though we had a full conversation about it earlier. Their negligence and misdiagnosis put my safety at risk, and I'm fortunate the outcome wasn't worse. I cannot recommend this service department. Their oversight was dangerous and unacceptable.

Chris Hatzold went above and beyond to help us during a very stressful situation, and I'm so…read moregrateful he is in charge of the service department at this Buick dealership. My girlfriend and I drove down to McAllen, TX, from Minnesota, thinking our car was in good shape. Unfortunately, on Sunday, the car broke down on the highway, leaving us stranded. We had the car towed to our Airbnb and then towed to the dealership Monday morning when it opened. When we first arrived, the service team didn't mention how long it might take to diagnose the issue. However, after we turned in the keys and paperwork, the service representative, Vanessa, casually mentioned they might look at the car in about three days. This was devastating, especially since it was Thanksgiving week, meaning we might not hear anything until Wednesday or Friday--and that didn't even account for ordering parts or completing repairs. We explained we were traveling from Minnesota and planning to leave Friday morning, practically begging for leniency on priority. Vanessa added an ASAP note to the ticket, to which we were very grateful for, however her lack of empathy left us feeling extremely stressed and uncertain. Realizing how critical our situation was, we knew we needed to speak with a manager. That's when the amazing Chris Hatzold stepped in. Despite how busy he was running the service department during the holiday rush, he took the time to listen to us. At first, the staff seemed reluctant to let us speak with him, but thank goodness we did, because Chris is exactly the kind of person who should be leading an operation like this. Chris immediately pulled up our ticket and assured us they could look at the car after lunch on Monday, which they did. The issue turned out to be the fuel pump. Thanks to Chris's quick action, the part was ordered the same day and arrived by Wednesday, allowing the team to complete the repair just in time. However, communication with the service representatives remained frustrating. Despite knowing all the effort Chris was putting into getting the car fixed, the service representative called at one point and told us the car might not be ready until Saturday. Thankfully, I had direct communication with Chris, who kept me reassured. When I called asking for him and he wasn't immediately available, he called me back promptly to assure me everything was on track. Throughout the process, Chris maintained a kind and professional demeanor, making us feel like a priority even in a challenging situation. If not for him, we would have faced difficult decisions about how to get back home. It's important to note: Chris is the only reason I'm giving this dealership a 5-star review. His outstanding customer service, communication, and leadership saved the day/week for us. Thank you, Chris, for your hard work and dedication--you made a huge difference!

Best place to get your oil change in town! Great service and atmosphere! They tell you how long,…read morewhat they recommend, and even show you your oil before and after and check all lights and turn signals to make sure you're safe on the road! Definitely recommend for everyone looking for a reliable and fast place! Ramiro is always a good help during my visits!

The Edinburg, TX. team off Sugar and Freddie Gonzalez provide great customer service each visit, by…read moregreeting me, treating me in a respectable manner, providing an assessment of what my car needs during each visit (every 3 months), then request my approval of same before doing the work on my car. They also check all my lights (Turn signals, front lights, and break lights) to be sure none have burned out, and alert me if I need to get them replaced. Recently, during an oil change, they noticed what appeared to be an oil leak and shared a picture with me of the under carriage of my car. They do not perform oil leak repairs, but suggested an auto repair shop to go to. I visited the auto repair, they carefully performed diagnostics and did the work needed once I agreed to their quote. Thank you Oil Changers, You Rock, and have a customer for life!!

Oil Can Harry's offers great customer service, fast and efficient work, and a pleasant place to…read morerelax while you wait. Oil Can Harry's sounds kind of redneck, but don't let that deter you. It's really one of the best places for an oil change. I've been coming here for years. They are known for their 10 minute oil change which includes topping off your fluids, and checking your air filters, tire air pressure, and other important vehicle systems. The only time it may take more than ten minutes is when there's a line or if you request additional services. I appreciate that they check things like air filters and will offer to replace them when needed, but they don't pressure me. Some things I like to do myself. The waiting room is not luxurious but it is clean (as are the restrooms) and pleasant. They offer self serve free coffee or water to customers. There is a TV if you want to watch. The employees have always been friendly and helpful. The price is reasonable and competitive. After several oil changes, you get one free! They keep the records so you don't have to carry another card in your wallet or remember an account number. When the time comes you just get the pleasant news: "no charge today"!

Oil needed a change. Had to leave a review on this location as well, both sites were the best…read moreexperience I've had with anything to do with my car. Very friendly staff, thanks for all the help