Called three places including this one for a mortgage loan. The other two did the application over…read morethe phone and I got my pre-approvals. Have my contract, the money, and just needed the loan. The lady here said she would email an application within 15 minutes. It never came

Wendy & her team responded immediately to my inquiries. Then, she went out of her way to call me on…read morea holiday weekend because it was the only time I had available. Even more, she talked me out of refinancing because it was not the right choice for me - it was going to cost me thousands of dollars. Wendy truly wants to help people!

The staff is absolutely amazing. They were fast and friendly. They are professional and made sure I…read morewas taking care of!!

The service was great & customer service as well!! I really appreciate the associate you guys…read morehired!!

Awesome place! I love their jewelry. Traveled all the way from Clarksville, TN to get what I…read morewanted. Totally worth it! We made a double trip... One to pick out my ring, the other to pick it up from sizing. Chris is an awesome guy and very helpful! Emily is a gem and so sweet! We will definitely be back there. Well worth the trips!

I bought a necklace on April 22nd. Emily and the manager whose name escapes me were very courteous…read moreand professional! On a wet and rainy day, they brought a smile to my face! Kudos! Keep up the great work! Ed

These guys are 95% great. Used them for both business and…read morepersonal. Responsive and helpful for the most part. Have used East Memphis and Germantown locations with great success. Only had 1 person totally ignore my calls on an issue. I gave upon him.

Independent Bank in Germantown is a gem. The staff is always friendly, welcoming, and ready to help…read morewith a smile. You can tell they genuinely care about their customers--not just as clients, but as neighbors. It's refreshing to walk into a bank where you're greeted by name and treated like a person, not a number. Great people, great service, and a hometown feel that's hard to beat. Highly recommend.