I was able to get my parts in a fer days and right back woorking. Easy to order . I didn't know the…read morepart number but they kept emailing back and we got it all figured out. I got what I needed at a very reasonable price. There motto is "worldwide~~If we don't have it, we'll find it" and they mean it. Thank you Hal and his company are wonderful. Matt LaClaire MAssachusetts.

They were very helpful in getting the manuals I was in need for. Very fast shipping as well!…read more Thanks again!

Nothing but positive experiences every time I've been here. Always greeted when I walk in the door…read more Always a busy place so I understand if I have to wait sometimes. From parts to service, everyone has always been very nice and gone out of their way to help. Most recently, brought my lawn tractor in for regular service. Was called with an estimate on what needed to be serviced and it was ready on time. Both at drop off and pick up, employees were there to assist with unloading and loading. It's not really a dissatisfaction, but I wasn't really happy my lawn tractor was stored outside exposed to the weather. That's really minor, because overall I was pleased with the serviceI received. That's the only reason I didn't give them 5 stars.

They picked up my mower on 4/9 and I was told it would be Monday the 13th before they could look at…read moreit to find the problem. I called back on Tuesday the 14th and was told that two commercial customers had come in and they have priority so it would be a couple more days before they could tell me anything. I waited till Thursday the 16th and was told they still had not got to it and there was still two customers before me. Again, I called on Monday and was told as a favor to me they would move me up and look at it on Tues. To make a long story short, they called me on the 21st and said they needed the service paid for to the tune of $820.26 . Their stated hourly rate is somewhere around $110.00. So once they got around to looking and finding the problem it took them nine days to repair the mower and yet they were able to repair the mower in less than a day, which to replace the blades, a new belt and a pulley and change the oil and filter cost me almost $500.00 In other words, I would never go back here again ever and would tell anyone else the same.

Wish i had read the other review here before committing to Alabama Tractor as my service dealer…read more There are a couple of truly great people working there. A couple. However, I learned the hard way about what the average employee there thinks about you the customer. I have several Kubota machines. Just took all my business down the road to a different service center. Caveat emptor, my friends.

Warning do your research. I know there aren't a lot of options, but it's worth the drive. If my…read moreTractor breaks down out front I'll call someone and have it towed somewhere else to be repaired.