Let me just start off by saying I've read quite a few reviews and I am sorry their experience was…read morenot so great. All I can say is that we have NOT had any issues. Also they are so laid back that You should be able to talk about any issues you may have. Anywho we were greet upon entry and the staff was very helpful and polite.. the checking process was very easy. The lounge was clean, the place was well lit. The wait time was not long at all. I love the fact that they take us all back as a family together. Princess was very good with my kiddos. They had a very good experience with the X-rays and the teeth cleaning. Everyone was cool and didn't have any complaints. Dr. Michael is amazing with the kiddos. We love the fact that he is so gentle and patient with them. Wyatt was nervous but he made him comfortable enough to open is mouth and let him check him out. Kenn got his teeth cleaned and Wasvery nice and pleasant. They let Kenn know that every he needs done next. So he will be back to get his tooth filled and the chip fixed. So now it's my turn to get a cleaning. Rebecca did my cleaning and usually I dread the polishing and initial cleaning because it seems so painful. This time was good it did not bother me at all. I have a hole in my back wisdom tooth that's hurting right now so I'll be back to get it pulled. I need a couple of things done to get my mouth straight and Dr. Rabel and I have talked and devised a great plan to get me where I need to be so let's geaux I'm an ready. This experience was even greater than the first. When I tell y'all..... I'm an so thankful he fixed my minor imperfections from the first time. Due to Covid that year everything was shut down. I had a tooth that broke, one cracked and the other chipped off... So long story short the teeth were very sensitive to me brushing, eating and drinking. Now that they are fixed I have no problems!!!!! Also the other waiting room was clean and neat plus, bathrooms were clean too. I do recommend them to family and friends.. don't take my word for it come and see for yourself..

look I'm going to be completely honest If you don't have…read moremoney don't go here they over charge people of color and don't like to help them no matter the cause They aren't dentist they are rebels all they want is money .they denied me the insurance that they recommended me to say im a first time customer and not eligible ‍this is a disgrace they would rather let you sit in pain then to ask the health board to expedite the insurance

I wear a TMJ splint. When I called Model Dentistry, the receptionist assured me that the dentist…read morecould adjust my splint and add some acrylic material to make it fit better after I had had dental work done at another dentists office. I wasted 1-1/2 hours of my time traveling there only to be told that the dentist did not do that procedure! They are really nice - too nice - telling me what I wanted to hear so that I would make an appointment. Very stressful for me to be lied to about what the scope of their practice is. I live in Baton Rouge, Louisiana (not California as listed)

Attention to detail. Caring and pleasant. Always giving best dental service at an affordable price.read more

I ordered the dentures twice from this place instead of the see that you just put in water and put…read morethem on. Well, I received the dentures twice and they were all lower dentures small like kid size and you know there's 70% offer. They were cheap dentures so I don't know anybody else dealing with them, but they were a big disappointment.. about the problem and haven't heard anything

From the owner: "Building Smiles for the Entire Family"…read more A private practice offering dental care with modern techniques. Committed to excellence. Concern & gentle treatment for anxious patients. Restorative: crowns, bridges, custom dentures, & implants. Preventative: cleaning, oral hygiene. Periodontal: scaling, root planning, surgical treatment. Oral Surgery: extractions, wisdom teeth, immediate dentures. TMJ: splints, bruxism appliances. Cosmetic procedures for chipped, worn, discolored teeth. Fluoride treatment, sealants, stainless steel crowns for children.

I always have a great experience with the dentist and the staff in the back but ever since this…read moreyoung lady in the front who says she's the manager Anita I don't know if I'm pronouncing that right but she's very rude very disrespectful and she has no remorse at all and she yells at her staff that's next to her.my wife experienced it first then me we live right around the corner on Hollywood from this establishment we've been coming here for years never have we been treated like that since this young lady been here.

The lady who answered the phone was extremely rude. She kept putting me on hold in the middle of me…read moreexplaining what I'd be coming in for. She then proceeded to tell me to come at 8am. I stated I lived in another town and was going to ask were any other times available but she immediately said" Well you won't be getting no service. What kind of insurance you got? I just took a deep breath and hung up before I said something to her that I would of regretted. No customer service skills at all. I just made an appointment elsewhere.

I'd rate it a zero if it weren't for the doctor which is the only reason I like the place. It's…read moreran by an office manager who acts like she has a personal vendetta against anyone who comes in there, like she's mad she's got to work (until Dr. Koschel is around then she's nice and polite). They have a phone system set up to where it never rings in the office, you just get voice mail. They employees have been seen sitting around on their cell phones, talking about other employees who think they are in charge and insisting they aren't going to do what "they" tell them to do and using poor clean up skills to protect from covid. All of this is done on a daily basis on front of clients. And no one says anything.