Dr. Burns and his staff are outstanding professionals! From the moment you arrive for your…read moreconsultation you will see the difference. The same friendly, clear communication and excellent dental care that is provided on day one is consistant right through until the end! Our family couldn't be more pleased with our decision to put our son's dental health in the care of Dr. Burns and his AMAZING staff - and you will be too. 11 years ago our daughter had her braces with another orthodontist in Westfield and he was very good. However, we waited in the waiting room for 20 minutes to half an hour at times. The staff was sometimes irritable and it seemed that not everyone was on the same page. Any communication on the telephone seemed to get mixed up. The dentist was harried at times, although friendly. The experience here at Westfield Braces was on another level entirely! THANK YOU Dr. Burns and THANK YOU ladies who assist!!

From the owner: Our mission at Westfield Braces is to provide our patients with service of the highest quality in…read morea cheerful and technologically advanced environment. Each member of our team is dedicated to this responsibility. In July 2005, Dr. Burns was honored to be selected by his peers and New Jersey Monthly Magazine as one of the "Top Dentists in New Jersey" and Woodword/White, Inc. has listed Dr. Burns as one of the "Best Dentists in America."

I would recommend Dr. Gersch to anyone looking for Class A orthodontic care. Dr.Gersch and his…read morestaff made my whole experience a breeze from scheduling to the last examination. I was able to straighten my teeth in less than six months. I am slowly learning to smile again with confidence thanks to Dr. Gersch. Thank you!

I came in for a consultation and had great conversations with the staff. Super friendly and…read moreprofessional at the Crandford office. After the consultation I was so excited and impressed with all the reviews and knowledge the orthodontist had, so I scheduled myself to get my braces on. After getting them on, (I've had braces before years ago) I received a phone call from the orthodontist checking in to see how I'm feeling and if everything was ok and I was like "wow" as a kid I never got that type of treatment and I was happy that the staff checked in on me. I visited the Westfield location and it was very nice and clean. It's the same staff in this location, the receptionist at the front is super nice and bubbly. I'm happy I chose to come to this orthodontist I've visited two of their locations and it's great.

Dr Aimee and Vanessa are amazing. Incredibly professional and high quality of care. Beautiful and…read moreclean office. Office staff is really nice too. Highly recommend to anyone who is seeking an amazing dental practice for their children!

We just had the most incredible visit. The staff was so welcoming and the office was absolutely…read morebeautiful and so clean. They even had TVs on the ceiling with shows for kids to look at when they get dental work done. I can't imagine the amount of energy it takes to see anxious and scared children all day long, but Dr Amy was so graceful, patient and so unbelievably pleasant. And she takes our insurance!! We have definitely found our new dentist!

The dentistry and orthodontist is really good. So far my experience is great with braces and the…read moreway they take care of them. Top of the line technology and a modern interior surely makes it feel trustworthy. All dentists are very professional and kind. Would definitely recommend.

I am beyond frustrated with the experience I have had trying to resolve billing issues with this…read moreoffice. For 2 years, there has been an issue with the wrong responsible party/insurance information attached to an account. I explained multiple times that I am not the insured party and therefore cannot access insurance claims or speak with the insurance company regarding the account. Despite repeatedly notifying the office of this error, nothing was corrected, and now the issue has escalated to collections. Today alone, I called multiple times trying to speak with someone who could actually help resolve the problem. Each call resulted in the same cycle: being placed on hold for extended periods, being transferred to extensions where nobody answers, or being bounced between staff members with no resolution. What was especially unprofessional was hearing personal conversations continuing in the background while I sat on hold waiting for assistance. On more than one occasion, someone answered the phone only for the issue to remain unresolved while background conversations carried on. This is not the only billing issue we have experienced. A few months ago, my wife brought the children in for a visit and was told we owed more than $1,200 from 2022!!!!!We had received no bills indicating this balance, and after several phone calls, long hold times, and a significant amount of back-and-forth, we were eventually told this was a mistake and that we did not owe anything. The most frustrating part is that the current issue could have been corrected years ago had someone simply updated the insurance information properly. Instead, after repeated attempts on my end to explain the issue and get help, I am now dealing with collection notices over something tied to incorrect billing information. This has been an incredibly stressful and exhausting experience. Communication is poor, billing management appears disorganized, and reaching anyone capable of resolving problems seems nearly impossible. As I now read the reviews, I see this is not uncommon at this practice.

a minute ago Top…read moreNotch Dentist Office from top to bottom, whether is the front end staff who go above and beyond in appointment scheduling, finding providing that accept your coverage or just general billing questions they go above and beyond what is generally asked at an office. On top of that the staff is always friend ly to be around and understanding when it comes to scheduling. Doctor's Fishkin, Asiata and their whole staff are too notch. They were the one discover that both my mom and myself have a teeth grinding problem at night. And since getting my mouth guard two years ago it has been life changing for myself both for my teeth and my sleep. Highly recommend and would consider keeping them as dentists even if I didn't live in the area because I know going back I would only receive the best care. People can often be skeptical of going to the Dentist but in all honesty I look forward to my appointments because I know I will only be receiving the best care.

Went into the office today for a checkup and cleaning…read more checkup was done and two hours later still in the office bc he does another 3 patients in between. Keeping you uninformed while he does so. In the end no cleaning was even done. lack of communication and service under par.

Best concept for the dentist ever. Due to COVID and working from home now, quite the hassle that…read moremy dentist is all the way in Fairlawn and i live in Jersey City. So when my apartment sent a email about this offering right outside the front lobby door-I signed up immediately. Wow- the service was so convenient and then on top of that very thorough. Chairs had heated back massage with option to watch Netflix. The hygienist Nicole was amazing-first time that recession of gums were measured each tooth then cleaning and polish. scheduled my follow up for 6 months and will not have to go far just 50 feet outside the front door. Clean and all top of line equipment inside. Great experience and they also gave up free whitening trays for first time visit to Henry. Believe they take all major dental insurances too, check their website to find out.

I have not been to the dentist in years so when I was visiting Next Health in The Parlor NYC I…read morerealized that Henry The Dentist was in there so I popped in for an exam and cleaning. This was the best dental experience I ever had. The space was super cool and very clean! The staff were amazing they X-rayed my teeth and did a cleaning that was not painful at all. My teeth have never felt cleaner and I was out in 45 min! I'm going to see them in a few weeks next time I am in the city for a cleaning and I'm thinking about getting a retainer! Highly recommend! That have taken away all the pain points of visiting the dentist :-)

Dr Shaw is the greatest ! Not only did he fix my knee, he goes above and beyond to make you as a…read morepatient feel comfortable. I can't say enough good things about Dr Shaw, I would recommend him to anyone!