We went to A1 Appliance based on recommendations of several friends--so glad we did…read more From our first visit to delivery, we highly recommend A1 Appliance. Cindy and Natalie were most helpful with our purchase of several appliances. Bryan and his assistant were great with the installation. Bryan explained the features of each appliance and started the appliances to insure they were working properly. While Bryan was busy with installation, his assistant removed the old appliances. Eddie handled the electrical installation needs and also welcomed any questions. JMB

Family business. Cindy is nice and tried to help but makes the mistake of putting brother Brian( an…read moreExpert he believes) on the phone. He should have retired years ago. Doesn't let you explain or finish your question. Has All the answers without even letting you talk. Very ignorant arrogant rude person. Complained about having to climb steps when he was here and said they should have charged more, seemed to put him in even a worse mood. Whined actually. UPDATE::7/10/24. Cindy sent Mike- a technician (I believe ) who actually was kind, caring , listened, explained a lot and understood. Had manners. Like a normal person should be. Was a complete difference from Brian. Kudos Mike. You turned it around. You deserve a raise. Thanks for making it right. Brian should find something else to do.

Worked with this company in New York. The most unreliable and rude. Today I am waiting for the…read moreFOURTH man to come and fix their botched installation of my refrigerator that I paid for in May. Also took 3 months to deliver a microwave, and don't even bother paying for installation. Their guys essentially unbox and leave the mess for you. Oh and on top of their unprofessionalism, they will blame all their mistakes on you even though you have digital receipts and proof that show otherwise. So when they know that they'll ghost you. Honestly, as a woman each and every time I worked with a male associate he spoke to me in a demeaning way, assumed I know nothing, was disrespectful and then gaslights you to say it was what you wanted. Stay away from this inept boys club.

Its so amazing when you meet the right person to service your needs I went to PC Richards on 2-4 26…read moreDan was so helpful he was polite professional and patient with my needs of needing a dryer to replace my old one he walk me through the dryer area and explained in detail if the size the price and the cubic sizes he was amazing and because if him I will be able and happy to dry my clothes on Friday when I receive my dryer Who could ask for anything else but pure honesty of a person who a true delight thank you Dan the Man ! Im so happy

John Cunning was a class act and really made the buying experience more enjoyable. I will surely…read morebe a repeat client when a new appliance is needed.

I visited Albo Appliance intending to purchase a washer and dryer. During the approximately eight…read moreminutes I was in the store, not a single employee acknowledged my presence. I understand that staff may be busy helping other customers, but a simple greeting, eye contact, or "We'll be with you shortly" would have gone a long way. As a customer prepared to make a significant purchase, I felt unwelcome and ignored. Customer service starts with basic acknowledgment, and unfortunately that was completely absent during my visit. Because of this experience, I chose to take my business elsewhere. I hope management addresses this issue, as potential customers should not feel invisible when they walk into the store.

Kitchen Collection at Moorestown Mall is a nice store with a lot to offer and at a good price. The…read morestore has plenty of variety in appliances and cookware. From smiley face trivets to KitchenAid porcelain enamel stockpots to Cuisinart espresso makers, it's fun to stop by and shop.

If you believe walking into Ferguson's in Lawrenceville you'll be treated as a valued customer…read moredream on! Rude receptionist and an arrogant attitude. There are no sales assistants anywhere in their showroom. It's all by appointment only. What a joke of a business model!!! You might as well buy everything on line and be done with it. Would never recommend!!!

Very disappointed in this Fergusons. Everyone is polite but they're basically order-takers, and…read morethat we can do on our own. The problem is Fergusons has grown too big and forces customers to work through their website: Build.com. That website needs work. 1) It's fickle-- sometimes it recognized my email address, sometimes it didn't. 2) ordered pulls took three weeks to arrive; some never arrived at all. 3) returning is a rip-off: each knob comes with its own return fee: a $10 knob costs $7.95 to return. And they won't let you send them all back in the same box; each order is a $7.95 return fee. My salesperson never informed me of this. Reaching your salesperson by phone is a chore, as the phone answering company for the Cherry Hill Store is located in Lansdown, PA. Calls are rerouted-- your phone doesn't recognize the incoming call, etc. It was a time-consuming mess. Also, I tried to buy a $1,500 lighted medicine cabinet; it was more complicated than surgery. Questions had to go through the salesperson who contacts the rep, and then has to get back to me. Now factor in web issues and off-site call centers. And when you do finally connect, no solutions or alternative products are offered, and you've wasted a month. Finally, Ferguson's sends a "how did we do?" survey, but when I went to provide feedback, I got a window saying that my time to do so had expired. Absolutely infuriating. I've found another source for my 6-figure renovation--a streamlined, "family run" place that actually knows what customer service is.

Delivery was accurate and on time. We appreciated the input we received from our knowledgeable…read moresales rep, and are very happy so far with our Speed Queen washer and dryer.

delivery and installation are the unprofessional and rude !!!…read more paid to install air conditioners in windows.. barely speaking any english left unit after told him few times it was paid to bring and installment. they took off had to pay someone else for installation.. going to bbb next to complain. called off talked to megan from delivering department still waiting for credit to my cc .. so unprofessional !!

We bought a GE washer and dryer Sept 3rd 2025. The washer…read morehas already been replaced my a Maytag., not from lakes appliance. The GE washer and dryer were junk , we paid well over $2,0000 dollars for the set. We love to get money back but good look talking to manager, he never was there. Last night 12/7/2025 the dryer stopped working. Now we will have to replace that in December... Never go here learn from are mistake, overpriced and they sell crap with a smile and fight you tooth and nail instead of trying to help. If you have money to throw away, and get crap in return then go for it, also very rude sales rep., I won't name him, but they only have one.

Our old refrigerator decided to stop working on Thanksgiving. So Saturday we went into town and…read moreordered our new beautiful whirlpool refrigerator. Ordering was a breeze with Lisa. At first delivery was supposed to be following Saturday but came a day earlier. The two gentlemen that delivered our new fridge were absolutely terrific and so helpful. Very very pleasant. They Made sure everything was to our liking. Cleaned up all the trash, which they took. And took away our old refrigerator. I highly recommend Lakes Appliance!

What happened to this Home Depot? I used to be able to find the items I needed, but not so much…read morenow. There seemed to be enough staff and people walking around, although no one checked to see if we needed assistance. I was looking for some home & garden items----specifically a few hanging plants and some light bulbs. No dice. Their home and garden area had some plants which were in pretty sad shape and only 4 hanging plants for over $25 each that looked like they were almost dead. As far as finding a BR 40 indoor flood bulb--- no luck there either. I ended up ordering it online instead.

Approximately at 1:45pm 3/21 we had gone to your flooring dept looking for pergo moulding. We asked…read morefor your flooring associate Dan who was sitting at the desk. He had difficulty trying to find it on his computer. I looked up the item I. A second in my phone. Burlington had stock he called the store for us to pick up. All was fine until he mentioned the gas price to get there and said it was Trumps fault. He went on and on about Trump. Even after we told him we were conservatives. He then got more aggressive. Another associate over and heard him ranting at us about the most horrible things and his hatred got louder. We were in shock. The complete unprovoked unprofessional behavior was not acceptable. We have an account here, we shop here often. This was disgustingly disgraceful act at your Mt Laurel nj store. #0194

Service in the store was great. Delivery service is horrible. The delivery people are rude and…read moreunwilling to wear botties. No repect for your property. No English speaking delivery people. Delivery service is the WORST!! Called Gerhards customer service 6 times and left messages after delivery. Never received a call back!! Never!! Really bad

Two months ago I would have rated them a 5 because I bought several appliances--dishwasher, stove,…read moreetc.--and always had great service. HOWEVER, be warned that they do not stand behind their products. I recently bought a washer-dryer set. The dryer never worked. They came and replaced the circuit board. Still didn't work. They said we needed to check our electricity. We did. All fine. They said they needed to contact the company (LG) and that the company needed THREE VISITS before they would replace it! We are now FIVE WEEKS without a dryer, and they are telling us we have to wait for the company (LG). All of our requests for just sending a replacement for the lemon have gone unheeded. When we call Gerhard's, they just shrug. When we call the company, they either don't get back to us or set up a call and then don't class. THIS IS RIDICULOUS. We thought Gerhard's was a reputable, reliable, and honest company. IT IS NOT. Everything is fine until there is a problem. THEY DO NOT STAND BEHIND THEIR PRODUCTS.

Beautiful plants and flowers. Well kept. Very nice people. Pleasure to shop there.read more

Stumbled upon this place on a steamy jungly Sunday wander. Popped in to look for future gardening…read moreideas and was happy to see a good number of nice, healthy flowering plants, both annuals and perennials. As far as I could tell, prices were decent. I was mainly looking at some gardening decor too, and one little bummer was that a lot of the stuff didn't have any pricing, so just make sure you find a staff member to ask.