Visited this spot on Sunday morning as it was the only pet store around that was open at 8am! Definitely gets an extra point for that. I like to get out and about early to get stuff done on Sundays so I can spend the rest of the day relaxing. Oh gosh I really am becoming an elderly lady... Staff here were very helpful - we were wandering around looking at leads and harnesses for our little sausage dog. One of the ladies from the Dog Grooming section came out and offered help to us (and a pat for our pooch). Whilst they didn't have what we needed in stock - they did offer to order it in for us! Very handy. I released my boisterous doxie into the hands of the groomer to have his nails trimmed. Only a few minutes later, he was carried out to me nibbling on a treat and sporting an adorable yellow scarf he was awarded for being well behaved. My dog well behaved? Not likely. But I appreciate the fib from the groomer and the attention she paid to my precious pup. (Yes, I'm a crazy sausage dog lady). Will definitely return. read more

I am a bit of a fish keeper... sometimes. I love bettas (siamese fighting fish), and recently I cleaned out my old tank and set it up. Would I buy fish from here? No. Pet shop fish, bettas at least, always look so poorly, and they're kept in those tiny enclosures. Look. I get they can survive in a small space. But so could you if you were locked in a cage you could barely move in. Would it be a pleasant experience? Anyhow, that aside, they are pretty well stocked with aquarium supplies and live plants. I picked up some plant for my tank, and signed up to the membership club. They email you a $5 voucher on signing up, a $5 voucher on your pet's birthday, and you get a voucher on your own birthday too. Given that they close at 6 on weekdays (yes! can pop in after work!) I was back again to use my voucher, served by the lady whose picture is on it too. The staff were friendly, it's a huge store with a huge range, I'll be back. read more

I have three cats (I suppose you can call me a crazy cat lady). Two of which are on a special diet. If I ever run out of food for my fur babies and my vet is not open, Best Friends will have the food in stock. They have a resident vet on site, so if your pet is on a perscription diet, it will need to be approved by them. This is easy enough to do. Just bring in a bill from your usual vet with the food purchased and they can add it to their system. They have a great range of toys and leads for dogs but I do find it a little lacking for bedding and toys for cats. Also, their scratching poles that they have in stock are OK but definitely not suitable for my three. You can tell that whoever designed their scratching poles, did not do it with a cat in mind but rather what looks good in the house. read more