For all you crazy ass animal yelpers you know that you'll like this place…read more You like looking through the glass aquariums at the fish, the hermit crabs, sometimes even the snakes. You like trying to stick your hand in to pat the puppies or kittens or anything furry really. The little child in you is dancing inside the second you walk inside this pretty big store and you know you'll be able to touch something! See something and maybe even buy something if you can afford it. I have my doubts about the puppies here, rumours on the grapevine tell me they sell a vast range of pups because they do get some from puppy farms... but it could be a rumour. With no truth in it. Having said that, the staff are extremely friendly and helpful so if you did get anything here or need any medicated shampoo like me, they are more than willing to point you to the right direction and even show you how the item works. It's a great place for kids to have fun too, and the dog food isn't too expensive.

I'm embarrassed to admit it but I use to come to Pet City a lot to look at - their fish collection…read more You wouldn't believe the size of their collection. There are African cichlids, American cichlids, garoumis, neons, guppies, clown fishes like Nemo, bright coloured salt water fish that you find in the Barrier Reef - draw breath - even their goldfishes were crazy exotic varieties with celestial eyes, lionheads and bubbly chins. This is the place to go if you're an avid fish collector. Their range is huge given that they are not an exclusive aquarium. Their staff know their stuff too should your $200 discus threaten to float belly up. In my case, usually it was because I wasn't washing the tank out enough but there are all sorts of fish fungal afflictions and water pH issues which the devoted fish collector need to know about. They have a pretty impressive aviary and reptile house as well. My nephew picked up his first pet here; an unusual pair of hermit crabs named Michael and Priscilla. He's from a science-y family so I have no doubt he'll be picking up some stick insects, centipedes and rhinoceros beetles for his collection soon enough. Pet City is not your standard pet store. Even if you're not after a pet or pet supplies, it's an entertaining place to take the kids.

Do not even think about taking your dog here for grooming. It is with new owners and you can only…read moresay the new management appears totally useless and out of touch. Obviously from down south. With experience over the years, it is much better to deal with Queensland management. I have been taking my dog to be groomed once every four weeks approximately since the store opened. Value around 90 dollars and around 50 dollars of premium dry dog food. This time when I turned up I was informed that I was late(many times I have arrived for pick up and they were still grooming my dog DUH)) They said they only do 1-hour slots. Even high-class hairdressers do 15-minute slots LoLoL I was informed that they would not be accepting my dog because after a thorough 5-minute examination they found some flea dust a dead flea and a couple of live ones on her stomach. As such she was rejected. The gromer I then booked her with laughed at that and said how ridiculous. They are only dog groomers who seem to be getting way above their station. No way am I ever returning after in the past giving 5-star reviews

I brought my white Maltese x Shih Tzu here to be groomed her 2nd time. The asian grooming lady was…read moreterrible. She had five hours to neaten up the paws, clean around her face and trim her fur so then she was still furry. I went to collect my dog at 4:30 and so was this other lady. The lady waiting to collect her dog pointed through the window into the grooming room and said to me that she was unhappy of how her dog was being treated with his head being pulled and yanked. I looked next to the lady's dog and it was my dog who was on the grooming table without an attachment so she wouldn't fall or jump off. I was disgusted. When the lady's dog was brought out she wasn't happy and brought the store supervisor out and told her that she wasn't gonna pay for this because thegroomer didn't even finish her job and the dogs hair cut was uneven and messy. The store supervisor was ok with that and went about his usual job. Then my dog came out and all her fur was shaved off, only one paw was neatly cut and the hair on her ears was almost gone. I then told the groomer that I was disgusted with what she's done and that I wasn't gonna pay for mine either. She brought the store supervisor out and told him that she only had and hour to groom my dog along with two other dogs and that I wanted to sue her for doing a bad job in such a small amount of time. Now I was pissed. I told the store supervisor that I was really unhappy with the job she had done and that it shouldn't be necessary for me to pay for it. So he was just like whatever and all was good. Except that that lady wasn't fired. ooof why can't I give this place no stars lmao

The staff here are very friendly and helpful, and the fish they sell are in excellent condition and…read morehealth. They had all the products I needed for a good price. Very nice.

Reorganise the layout of your store. I came in today and at the side of the counter were a few…read moreitems I was interested in and to my surprise there was a dog scale scale & I stubbed my toe. I mean... that's a safety hazard right there. It was camouflaged, so it wasn't easy for me to spot. In short, I hope you all stub your toe tonight - cause it fucking kills in cold weather.