I have had business with Clarksville Pool and Leisure for the past 5 years and they have been…read moreamazing. the staff and work crew are always professional and friendly and have the answers to any questions we have. I highly recommend them for you pool services Susan Tru by Hilton Clarksville Tn

They performed extra service without asking and then charged us over $400 for services that we…read morenever approved or agreed to. Then after multiple attempts to reconcile with no response, we finally got a response after threatening legal recourse by saying that they would do nothing and we had to pay. We will NEVER do business with them again.

Pool Scholars is the only team I'd trust with my Finnleo sauna. They performed a deep sauna…read moresanitization and wood treatment that left the cedar looking and smelling brand new. Their knowledge of Finnleo equipment and specialized wood-safe care is unmatched in Nashville. If you're looking for an expert who understands high-end wellness equipment and preventive maintenance, look no further. Total professionals!

The entire process that this company performs is outstanding from water testing to vacuuming to…read moreskimmer maintenance and on and on. I have used them for almost a year and will continue to do so. Miko and Sam really care about their work but more importantly their customer satisfaction. I wholeheartedly recommend Pool Scholars to anyone looking for care. Their pricing is on par with our previous company but their service is much better.They are punctual and always notified you in advance of upcoming appointments. Please give them a call if you need service I promise you will not be disappointed.

We bought our home with a jetted tub that was causing bacterial infections on the skin. Yes, I…read morebleached it after each use and it still lived on. Nu Again came out and disconnected all the jets, the power button, the intake and filled and refinished each hole. Now the tub is a garden tub and can be cleaned properly. Thank you Nu Again!

From the owner: Specializing in: - Bathtubs & Sinks-Repair & Refinish…read more- Home Improvements

Called to request a consultation. Was informed the owner would return my call. I never received a…read morecall back. When I discussed with my neighbors who received pool services from Sango Pool and Spa, one informed me they had to repeatedly request a call back and the other received a pool installation not to their request (requested heated pool capability).

Sango Pool and Spa installed a pool liner for me. I instructed the manager to make sure there were…read moreno ruts or high places in the bottom of the pool because they did that with the last liner they installed. Needless to say, the bottom of my pool as ruts and lumps all over it. I left a message with the company and they never got back with me. Now dirt and debris settles in these places and it is impossible to keep it clean. I am very disappointed with the results.

June 01, 2022 This…read moredisaster started in April of 2020 when we hired them to replace the liner of our in-ground pool. It all seemed normal as their showroom looked professional and the in-person customer service was appropriate. They gave an estimate of 4 weeks for a full liner replacement, we signed on the dotted line, and paid 50% up front for the down payment. That was the last decent experience we had with them. Over the course of the next couple months it took them approximately 8 trips to our house to almost complete the installation. Throughout the course of those trips their crew trashed my backyard, intentionally dumped a load of concrete on our lawn, and took over twice the time stated to "install". On their final trip of that installation, the technician ripped the liner and then just left without saying a word. We walked outside expecting to finally see a completed pool when we were slapped in the face by a rip in the liner and a floating light. We called the office immediately to see what the issue was and they told us he would be back out ASAP. Needless to say he never returned. When we confronted them the next day, they started by telling us that the technician said our dogs ripped the liner. Their story later changed to "the liner was recalled for this reason". Eventually they admitted to being at fault and promised to patch the liner for use during that season and to return the next pool season (2021) to install a new liner at no additional cost. Pool season '21 came and it got even worse. From the mouth of their "Sr. Technician", whoever measured the new (2021) liner grossly mis-measured it, causing it to rip at the skim baskets and come off the lip, (costing me well over $1000 in water bills since the tear was nearly invisible with the skim covers in place). They then told us the same thing, we'll patch it for use this season and come back out to install a new liner next season (2022) at no additional cost. Pool season '22 comes and it gets literally as bad as it can get. We had to put off selling our house until the liner has been replaced. I had been calling them since March, just trying to schedule appointments for them to come out. They told me they already have the liner and were ready to install whenever the weather permitted. They refused to make appointments and just kept saying they'd contact us when the weather was right. When they told us it would be done in "hopefully about two weeks", all of a sudden their entire crew had COVID, the Flu, or just decided not to show up. They literally said Hopkinsville is the @$$hole/armpit of America and it's hard to find good workers, people just don't want to work. On May 27th, 2022, they quit and refunded us of our down payment, exactly one week before closing on the sale of the house. After they refunded us our money I discovered that they had been using pictures of the job they never completed at my house for advertising. Also, we attempted to purchase the liner from them because I found a professional crew who is aware of my situation and agreed to help me out and install it, but L&W said they never actually had my liner, and that "it's at the warehouse". I don't think this company has ever called me back regarding an issue. They're very good at saying they will, but don't. Additionally, whenever you ask to speak to someone specific, they're mysteriously always "out of the office right now, but I can take a message if you'd like". I've had to work extraordinarily hard to get into contact with them. Recently they have stopped responding to my Facebook messages, (in my opinion because then there is no record of what was said), but I do have over two years of messenger history. L&W Pools now has an F rating with the BBB, 2 years too late for me, but not for y'all reading this. I would have loved to fire them and use someone else, but they had half the money already and I couldn't afford to lose it.

The worst company I've ever worked with. Customer service is absolutely horrible, they're so rude…read moreand no one has the same information. There's always scheduling conflicts. The guys who came to open up my pool didn't knock to let me know they were here or ask me where the parts were that they needed, I found them INSIDE my garage "looking for what they need to open the pool" with no warning at all. Imagine my surprise when my camera/alarm system notifies me of motion and a door being opened and there's two men I don't know inside my garage? The opening service was garbage, it wasn't vacuumed, they just shocked it and turned the filter on. Needless to say, it's been 5 days and my pool still looks like a swamp. We had to hire another company to come service it.

Hunter is a very professional hard working young man. He's always open to my ideas and questions…read moreabout our pool. So appreciated!

I've had one of their machines for a year now, just purchased another. Within minutes of the…read morepurchase, I was contacted by one of their reps. which is unheard of.. she assured me that the machine would be here in about a week personally thanked me and we had a lovely conversation. I never got that for any other machine manufacture before! Poolin offers free videos, on line help and even a Face Book users group to ask and share information. Yes the machine is coming from China, but now all machines are made there alas. Customer service at the time is sale is AWESOME and the help after the sale is just as good. Thank you!

Shopping at Trembley Pool & Spa is always fun! They have so many different great gift items and…read morealways something new to choice from.

From the owner: Locally-Owned-and-Operated…read more Products: Pools, In-Ground and Above Ground Pools, Pool Supplies, Equipment and Chemicals, Hot Tubs, Saltwater Pools, Chlorine, Home Decor, Gift Items, Dishes, Baby Gifts, Frames. Services: Custom Pools, Water Testing, Chamber Member, Great Parking, Servicing Hot Tubs and Pools, Financing Available. Brands: BioGuard, Big Green Egg, Hayward, Mud Pie, Oxygen Pools. Location Facts: Near 68/80.

Great to work with! If you have a question they respond and…read moreproblem they come out I highly recommend them

Gustave did an amazing job He is always quick to respond…read moreand priced better then competitors, he is so personable and very professional, he is definitely my go to for all pool maintenance and fixes