Eric is prompt, professional, and a good communicator. He arrived in a timely manner when called…read moreand diagnosed the issues while letting me know exactly the steps he took and what he discovered. Eric's follow-up was at the appointed time and he solved the problem. 10/10 will use this service again.

These guys are very professional and does the job right every time! Goes above and beyond.read more

On June 17, 2023, Jon repaired my 30 foot round above ground pool. He located and repaired several…read moreholes in the liner of my pool. He was courteous, respectful, and professional.

We talked to several other Pool companies before one of our friends referred us to Jon. He really…read moreknows the pool business inside and out from installation to pool maintenance and repair to really anything pool related. We are truly happy that we moved forward with our pool install with Jon at TN Pool service and repair. We highly recommend them in their services.

This company was great to work with. Had my pool winterized and they had good communication and…read moreexplanation of what they were doing. Completed the job quickly and cleanly. Was flexible in scheduling and had very quick responses when I made an inquiry on yelp. Would recommend to anyone I know with a pool.

I started using Ken after a family member had recommended him a while ago. We have an in ground…read morepool that was serviced by another commercial provider for years. I had been having fits with my pool sweep not getting the bottom of the pool cleaned. The other company tried for seven months to fix the issue but they weren't successful (and they charged me each time). I called Ken and explained the circumstances to him. He said he had some availability later that evening and swung by the house. In a matter of a few minutes, Ken analyzed the issue, got parts from his truck and fixed it!!! We decided to have Ken maintain our pool since! Over the last four months, Ken shows up when he's supposed to, our chemicals are typically well balanced, and our pool sweep is still performing well. I highly recommend Ken and his services.

Extremely detail oriented, great communication and very timely. I appreciated that they didn't try…read moreto charge outrageous prices. They were very knowledgeable and helpful. 10/10 recommend and planning to sign up for the cleaning/maintenance services. Glad I found moore's spas. They did a much better job getting my hot tub into a tight space than the company I purchased my hot tub from. Above and beyond excellence.

I purchased my Jacuzzi spa in 2003. Thanks to Taylor and Rachel it is still running and looking…read moreamazing! Their service is exceptional and reasonable. I have had a couple close calls when I thought my spa was done for. I was at the point of discussing the purchase of a new spa with Rachel but Tadd came through and diagnosed the problem and saved the day. Most recently (Aug 2025) I had an electrical issue that Tadd found and Taylor was able to professionally and effectively communicate the issue to my electrician to get my spa back up and running safely! I am grateful for their commitment to their clients no matter where they are.

I had Brian come out to figure out why my pool would not maintain suction to clean. He said that…read morethe pump had come loose from the fittings, and that one of the valves was broken and also leaking air. He had me order 3 new valves from Amazon and schedule a return visit for another $$$ fee. I did so and scheduled him to return yesterday - which was after a few weeks of waiting - but he never showed. After him ignoring numerous text messages from my wife and I asking where he was, I just called him to ask what happened. He said that he couldn't do the job without citing any reason as to why. WTF? I asked him why he was just now telling us, and he didn't havve a reply other than "Yeah." Seriously, take your business elsewhere!

I just needed to not only know more about pools, but needed a scheduled pool cleaner. That man…read morelooked me up, and down, and said, "I can teach you this once, but even if your a paying customer a black should be able to take care of their Pool just fine!" My jaw dropped I told him to please leave my home and that I wasn't going to pay for the days service he proceeded to call me a n-word under his breathe, but still in front of my children! Their lil jaws dropped when they heard him use that vulgar word!

Alex is very thorough and guides you through the service process step by step. He made sure our…read morepool was a shiney blue and installed our pump with ease. He is also very kind and patient. Highly recommended!!

Hunter is a very professional hard working young man. He's always open to my ideas and questions…read moreabout our pool. So appreciated!

I've had one of their machines for a year now, just purchased another. Within minutes of the…read morepurchase, I was contacted by one of their reps. which is unheard of.. she assured me that the machine would be here in about a week personally thanked me and we had a lovely conversation. I never got that for any other machine manufacture before! Poolin offers free videos, on line help and even a Face Book users group to ask and share information. Yes the machine is coming from China, but now all machines are made there alas. Customer service at the time is sale is AWESOME and the help after the sale is just as good. Thank you!

Jordan and his staff are awesome. We purchased a home with an on ground (stealth) chlorine pool…read more Coming from a salt water gunite pool in Florida to this was a huge change. Keenan and Aaron cam out and checked the equipment and gave us some recommendations- which we took and replaced the screaming pump with a variable pump that is whisper quiet. Everyone is both professional and friendly. We will use JAG pools forever. Also, the water testing service is so nice!

Yesterday JAG put in a replacement pool liner. There are small sticks and sharp items underneath…read morethe liner. I had the owner, Jordon Jagger come out and show him the pressure points that cause me the most concern. He told me he wasn't worried about the sharp pin like points sticking up and that it would compromise the sides of the pool if he tried to vacuum or sweep under there to get the larger items left underneath. I expressed my concerns because over time as the automatic cleaner goes over those sharp points it will wear holes in the liner. i Just want the job done correctoy. This is a replacement liner. He told me he would send someone back today to get the sticks out. I am hoping this company will stand behind their work. I will update.