Ever since I moved to Covington I've been with this agent. Every since I just thought I had to be…read morestuck with him or find a new car insurance. Well I made a change I would not really recommend this agent if you are looking for a more personal feel for you. Rates kept hiking up with no explanation. So, just make sure you check all your options before checking out this agent.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I'm a second generation insurance agent. I love working with Allstate & insuring the customer's home, auto, toys and life.

Friendly and respectful reps. Monique is the best agent ever, and her team was trained very well,read more

No customer service. I am trying to resolve a claim. I keep getting agents voicemail and no one has…read morereturned my calls. The accident was in August. It's Christmas and not resolved.

If I could give a 0 - I would! Terrible (horrible) follow through and no service. It took a…read moreridiculous amount of my time and effort over nine (9) months and effort to get my dad's auto policy updated. Cam assured me repeatedly that he was working on the issue. I gained access to my dad's online portal today and saw that he clearly did NOT take any action until February 17th - after I filed a formal complaint with the GA Insurance Dept (which also took unnecessary time). Buyer beware!

cam get your business and give you discount and you will not get them going forward you try…read moreemailing him calling you can't get him his assistants act like they don't know what your talking about. then it's a you problem not a office problem.and cam still haven't emailed you or call you back so know your insurance has went up and the discount that you had you don't have them no more and you insurance even higher. Don't do it RUN RUN RUN RUN

John Garrett's establishment is exceptional when it comes to customer service. Everyone there was…read morereally friendly and really cared about solving my problems rather than just getting the job done. I would highly recommend their service.

From the owner: We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Covington, GA area. In…read morea world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind what we do. License #: GA-872262, AL-3001881918, NC-3239921, SC-3239921, TN-2475740

Company collects payments but the payment does not go towards your contract, paid 800 plus dollars…read morein 6 months and they only gave me credit for 300 dollars off it.

This is NOT a reputable company! The hidden costs and penalties are astronomical and the woman who…read moreanswers their phone is no help at all or even polite for that matter. I bought a shed from them and got charged more than double for it. If I had known the type of company this was and how they treat their customers, I would NEVER had done business with them. I REGRET my association with them 100% and URGE you to not do business with this dishonest company. They WILL steal from you!

They do not care about their customers and only about making money. I had full coverage and got…read moreinto a no fault accident. They offered to pay 25% of the repair costs and claimed repairs weren't accident related. I have to pay out of pocket thousands of dollars because they claim my repairs aren't accident related, including a split rotor. Like wow. I switched to progressive and I'm saving almost $200 a month. Don't get insurance here. They will not pay for your claim. They just lost a customer of over 5 plus years with 4 other cars on the same policy. Their loss.

DO NOT USE THEM. I've worked with them for the past three years. Overtime, I've learned they do not…read morehave their clients' best interest. I switched my auto insurance and literally cut my cost in half because of their careless management. Moreover, I called to cancel and Amanda never sent me any documents to cancel or even put in my request to cancel which caused Safeway to charge me for the following month. I had to call and follow up several times before getting it resolved. Again, don't use them. You are better off working with someone else.

I recently open a new automobile policy and change my mind and got a better rate with Allstate and…read morespeaking to agent Roseanne Fernando and I was told several things about getting my refund back which was not good that she would have to mail me a check after taking the money out of my account 2 days prior to opening up a new policy and I am waiting to see how much money they will send me back based on the time that I had the policy still had insurance with Allstate and was undecided about which company to go with I decided on Allstate because State Farm was much higher rate was much higher since since then I've been getting none by the runaround from Roseanne Fernando about my refund

From the owner: GA-480217 We help people recover from the unexpected and realize their dreams by providing high…read morequality products and customer service while having fun and transferring that feeling to our customers and community.