Great insurance office with great staff! I was able to get better coverage and at a better rate…read morethan with my previous insurance.

Extremely unhappy with the lack of communication, honesty and professionalism. I have been beyond…read morepatient for 28 days. My son has been paying on a policy since July 2022. Every month, $313.27 are taken out of his account. On March 1, 2023 my son was pulled over by an officer that hand randomly ran his tag and in his system, it showed that the car had NO INSURANCE! We called State Farm's Customer Service (1 800-782-8332) and we spoke with several Customer Service Representatives whom ALL told us "this is weird, we see your son's information but there is NO POLICY! It seem's that the Agent dropped the ball on this one". My son received a citation for not having insurance. On March 2, 2023 I called Josh Minore's Office and alert them of the situation. I have been told that they apologize, when this policy was written that it was left in "limbo" and no one noticed it. I have been told that when this policy was written, it was sent to their underwriters team and "somehow" the underwriters team never sent it back. My son received his insurance binder and insurance card so we thought everything was legit and it was not. On March 1st, I paid $96.11 to add him to another policy while they fix this mistake. Jose told me that it would be refunded by the end of day on March 3rd and it never did. However, Allison said it would be refunded until this was handled. April 10th is our next billing cycle and TODAY, March 29th.... they took out another $313. 27 from my son's account. I emailed Allison 5 days ago asking how would the billing situation would work out and she never replied UNTIL today after I followed up. With them all being parents, you would think that they would be more understanding and helpful, but NO. It's through their customers that they support their families and this is the type of services that we got. I share to avoid it happening to anyone else.

My family uses Townley Kenton, and after my parents pushed me out of the nest, I'm a customer too!…read moreI only use them for auto insurance, but it's great because my agent does all of the work for me, all I do is pay the insurance company! They will shop companies and provide you with several quotes based on your needs, you take the cheapest one and you're set! They are very attentive, and always willing to help. If you send a phone call or email, it will be addressed quickly. I needed proof of insurance sent to my credit union. I called, and they had it emailed to me within the hour. No matter the size of your account, they treat you like a star. Highly recommended.

BEWARE OF THIS SPECIFIC ALLSTATE AGENT. I was a Allstate policy holder for 2 years and I have come…read moreto know that Joseph is a flat out liar. Willing to say or do anything just as long as he can convince you to keep putting money in his pocket. He will forge signatures, lie to you, and make changes to your policy without contacting you with no since of honesty. Or having the policy holders thinking something 1 day and completely different 24 hours later. I have spoken with this agent in person and over the phone multiple times and all I've ever asked for is for him to be honest. Apparently he's not able to do that so again BEWARE of this AGENT in Morrow Allstate Office.

This company made my claim process a breeze! Super helpful and quick to get things sorted. Highly…read morerecommend!

Chris and Luis are great . They got me a quote way cheaper than what I was originally paying .read more

Luis is amazing! I have worked with him for years and a simple text Message to him and he always…read morefinds me the best rate. Today he saved me $500 and got me with a better insurance company than my current. I highly recommend!

We are new customers to Allstate, but the decision to change from 10 years with another company for…read moreall our personal insurance needs was easy after meeting with Allstate's Bob Foster - Bob worked with us to navigate all the paperwork, answered all questions and provided a very competitive rate package. Since last Fall when we became Allstate customers I have had occasions where I needed information and Bob Foster and his staff have been very attentive and provided excellent customer service. Allstate makes you feel like a person not a number, I would recommend this agency!

I have been with Ms.Bond almost 10yrs., if not more. She has been doing business with my family at…read moreleast 20 yrs. When I say Ms.Bond is the best in the business it's an understatement she's a true gem within State Farm. The world class experience I receive any and every time I need her is unmatched. It's hard to find good insurance agents so anyone looking for good insurance Ms.Bond will get you right!!!!!!!

Ben and April are great folks! They have been taking care of my insurance needs over four years!! I…read morehighly recommend them!! Kudos Guys!

Let's just this guy is the worst!!! I like state farm however dealing with Ben as an agent was the…read moreworst experience ever. First he didn't have all of our vehicle information and when we informed him, he was very rude over the phone. Then he kept arguing with us about he did have the right information and instead of requesting the correct information, he just kept arguing his point. Finally, when we decided to switch agents, he called up the DMV and stated we cancelled our policy even though he knew we were transferring to a new SF agent. I would never do business with this guy again and I advise you to BEWARE.

I had an old vehicle that was repaired and Fred Loya was the best affordable down payment vehicle…read moreinsurance I could find !