Best Vinyl is now Redmond Valleywide. We hired them to install three metal gates with locks and two extender panels for our home. EXPERIENCE: Ordering the materials took close to 10 months. Installation was fairly quick but not without small nicks and scratches to several of the bars and posts. One of the extender panels was even missing a bar at the top yet was deemed completed. We put blue painters tape on the areas that needed attention. The workers came back to finish up other things, noticed the blue tape and attempted to fix them by applying paint that didn't even match the gate's color. The workers also didn't clean up after themselves, leaving behind shavings and debris for us to clean up. Dirt dug out for post installation was simply left in one of our empty flower pots. We did bring this to the attention of the person we were working with. He stated the scratches were a part of the installation process but it's really due to carelessness. We received a discount and they added the missing bar to the panel. The gates are solid but the locks are another issue. If the combination needs to be changed, the entire handle assembly has to be removed. The push button combination code also doesn't require a specific numerical sequence input, just the correct numbers. And, if the gate is locked, the interior handle never is, so what's the point? You can just reach over and open the gate. OVERALL: Pricey. Lengthy process. Sloppy workmanship. read more

Best Vinyl Fence & Deck - Need to change the combo? You'll need to remove the entire handle - VN - Fences & Gates Near Me - Kahului, Hawaii

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Although the wait was long, they did a really nice job on our vinyl fence... i'm very happy.

Nothing but good things to say about this company here on Maui. I have an existing vinyl fencing installed by another known company here in Maui. I was unable to get materials to do it myself and given the run around to do so. I then contacted Best Vinyl Maui and their service was hands down the BEST. Kalani was very informative and knowledgeable on what was needed to get the task done. I would gighly recommend Best Vinyl Maui any day and touce got a lifetime customer for it. Much mahalos again! read more

Best Vinyl Fencing and Deck Maui. Your company is No'Ka-Oi in my books. Their team did an awesome job on my front and back fencing. Kalani was the 1st team member I meet. Kalani was very friendly and professional. Kalani took the time to explain step by step how the project would come about. The next team members I've met was Joshua, and Javin. Yep! That's right 2 man crew. They were also friendly and professional, and very knowledgeable in their trade. I got schooled on the better quality materials they use and cleaning techniques. Can't forget their manager Ryan he reached out to me an assured me on the accuracy of the measurements. Awesome job to this No'Ka Oi team. The project took just 2 days to complete awesome My family and neighbors appreciated the new up graded look. My neighbor was so impressed he asked for your company's contact. Which I gladly shared. Thank you all so much. Mahalo. Sincerely, Tammy Lee read more

Probably the best service contractor that we've dealt wil thus far. Amazing service, great communication, excellent work and payment leniency. Ryan was very enformative and responded quickly with questions. He was also very friendly and made payments very easy! We are pleased with the great work they have provided us and our entire neighborhood! I would definitely recommend them to anyone needing their fence done. read more

Unprofessional and disrespectful customer service when things went wrong. No accountability. Choose anyone except this company. Or better off to do yourself. read more

The initial installation was good and they were very professional about it. We are having issues with one of our gates is not opening and the communication with the Maui crew is taking too long. We are fifth in line for a list of repairs and it took multiple phone calls to get a response. This is very upsetting because we cannot even open the gate. We need to wait behind 5 other customers and we had to "chase" them to get a response. The company on Maui is starting to spread themselves out too thin to get as many jobs as possible and now they cannot keep with the simple fixes. It's very disappointing because I wanted to give them a good review. I would second guess recommending them now because if you have trouble it will take too long to repair. Plus they said they will "swing by" or "squeeze us in" when they can. Maui has so many subdivisions coming up and more homeowners are moving in to their new homes. These guys are running around putting in fences and maybe their rushing through the jobs. Now they have lots of repairs and no time to fix them. It's why I changed my review. read more

Let me start with I am mostly happy with my fence. However, if you need it done in a timely fashion, don't use Best Vinyl Fence & Decking. We were told 1-3 days for install, once everything was on island. It took almost 3 weeks- TO INSTALL! 4 weeks of waiting for a start date and being given different time frames from the sales rep, Ryan. There were 3 houses getting fences at the same time and each of us were receiving different messages, if he responded. Finally, we have a start date and then no one showed up. Then, they finally do and get started. Very little communication between workers and homeowner. At the end of the day, they would leave without a word. No idea when they were coming back, (a couple of times, I had to call Ryan to see when they were planning to come back). Every time, they left some piece of equipment or tool behind. When the jobs were finally "completed", no one's fence is quite straight, my neighbor's is the worst. The company is blaming my neighbor and requiring them to pay the labor to have the crew come back and fix it! This company needs to take a serious look at the services being provided by Ryan A. and his crew. I will not be commending them to anyone! read more