The room was great. I did not stay very long. My only confusion is literally no one at the front…read moredesk acknowledged that I was there. I walked past the front desk a few times and I may have been invisible, because nobody says hello or welcome or goodbye or anything.

Update: I stayed here again. This time no problems. Room clean. Staff very friendly and helpful…read more The pool is still closed until end of May 2025 for maintenance.. Easy access off I-70. Don't bring large vehicles up to the hotel - park across the street in the shopping center lot.

Had a great stay here while attending a seminar at the Convention Center. I was greeted with a…read moreHappy Birthday at check in. Shawna, the front desk manager, presented me with a little birthday basket. It was filled with ice tea, candy bar, cookie and chips. It was really special! I never received a birthday basket at a hotel before. They were friendly! The place was clean. The morning breakfast was decent. Coffee was good. The only thing is they need better signage along the road, to help identify the street you have to turn down. I would definitely come back when I'm in the area.

We were driving to Aurora, Colorado from Herndon, VA and this would be the first of many nights…read more Having a place that with consistent excellence was important at the end of 7 to 12 hour drivings. We arrived much later then expected, exhausted and couldn't have asked for a better place... Excellent inn, quiet, clean, nice breakfast and the staff on duty Laikin was great to us. Will certainly rebook if going through again.

Great hotel stay! We…read morewere promptly assigned a room. They had fruit water and cookies at check in. Other than the carpets being stained are room was very clean and well maintained. The room was a good size. It had a nice little food book with a mini fridge, microwave and cabinet to store food. The pool area was nice with a warm pool and large hot tub. They also had an exercise area that was in good working order. Lots of parking. The breakfast selection was also really nice. Lots of variety and options!

Cassie at the front desk was so sweet and helpful. We were exhausted and she checked us in so…read morequickly. The rooms were nice and clean. And breakfast was better than it was at the other two hotels that we've stayed at in the last week. Will definitely stay here again.

Staff was very friendly, and the nightly rate was fairly cheap. The room however, smelt musty like…read moremildew very strongly as soon as we entered the room. We were located on the first floor about halfway down the hallway from the lobby. The walls are paper thin so you can hear everything in the next rooms. Our neighbors were up at 4:30 being very loud and in the hallway several times slamming their room door each time so we were not able to get much rest due to no sound barrier. The beds were comfy but I don't believe they wash all the bedding between guests. My bed had a large brown stain on the mattress protector you could see on the side of the bed when you pulled back the covers, and my pillows all had leftover hair from someone else. The brown cover on the bed also had something dirty on it. I was surprised they offer breakfast with the stay since the nightly rate is very fair priced. Breakfast was pretty good.

HANDICAPED??? Look elsewhere…read more Description on web ... Free WiFi, free continental breakfast, roll-in shower, shower grab bars, adjustable hand-held shower wand, portable shower seat, raised toilet seat with grab bars, bedroom is wheelchair accessible, closet rods at wheelchair height, mini-refrigerator, microwave, air conditioning, coffee/tea maker, hair dryer, HDTV, bathroom amenities, alarm clock, desk, iron, ironing board. What they didn't mention. At end of long hallway on second floor. OK there is an elevator but parking is a long walk to the elevator, then a long walk to the room. Roll--in shower NOT ROOM 231. Who was the mental miget who designed these rooms? This as my first time staying at this location. It will also be my last,

This was a Very Disappointing stay this trip! Stayed there when they first opened n it was TOP…read moreKNOTCH, but my how things have changed! Both times we got a suite . The room had bugs crawling in it, dresser drawers were broken n the food was terrible. The maid didn't clean ANYTHING...didn't take out trash, didn't leave towels... The staff, including the management, didn't seem to feel bugs were a big deal! When we spoke to them about our concerns, all they'd say was "do u want me to change ur room or what"! They offered us $20 off! Not very good business...needless to say, we won't be going back there! The noise was horrible at night! Exit doors slamming! They just acted like they didn't care if anyone enjoyed their stay... Disappointing becoz it was close to my family's home... We r talking $145 a night! Sad to see a new business go down that quick!

Amazing stay …read more Staff was super friendly . They have vending machines and a convenience shop in the lobby . Wine , beer and mini liquor bottles are available for purchase as well. They have a workout room and pool open till midnight . In room : Microwave Fridge Coffee pot Beds were my favorite I've ever slept in. If you forgot toiletries you can call the from desk and they will give you some . Lots of parking , including great parking for Rvs.

Absolutely despicable! All of the new modifications in the…read moreroom have fallen apart, the room was dirty. It's musty and smells like smoke and mold. The toilet paper holder fell off the door lock safety bar fell off. The towel holder fell off. The elevators are out of service. The front desk was not able to check us in until an hour after our check in time avoid at all cost

The new renovation in the lodge rooms. Very nice. Only negative is the customer service in the bar…read morevery bad.

This hotel was so disgusting. The hallway near the elevator was filthy. The carpet in the room was…read morestained. The room smelled of urine. It's a pet-friendly hotel so the room probably had animals staying there and it wasn't cleaned. The bed was sloppily made. We asked for a different room. They claimed not to have any. We left and went to another hotel. I have stayed at other Comfort Inns and they were fine. Avoid this one at all costs.

We were visiting Muskingum University and chose to stay in nearby Cambridge. Check in was easy. I…read moream a Choice member and had prepaid my stay so I just had to sign in. The front desk clerk was very friendly and there were Otis Spunkmeyer cookies available. Our room was on the 2nd floor. The hotel seemed a little old, but it was clean and functional. After dinner at the Cracker Barrel next door, we went down to the pool. I enjoyed the hot tub. There were a couple of jets that did not seem to be working, but since no one else was around I was able to sit by the working jets. The pool area was very clean. The beds were comfortable. The pillows are on the soft side, but they give you 4 or 5 per bed. The TV and other room amenities were fine. Breakfast was the most varied I have ever seen. The juice dispenser had cranberry, apple, and orange. There were oatmeal packets and a toppings bar. The bread station had both wheat and white bread, bagels, english muffins and biscuits, as well as sweet muffins and cinnamon rolls. The hot station had country gravy, bacon, Canadian bacon, sausage links, and sausage patties, eggs both scrambled and fried as well as home fries. There was also a waffle station. In the fridge were hard boiled eggs, cream cheese, butter, and two brands of yogurt. There was also whole fruit. All the staff we encountered were very friendly and welcoming. We would stay there again.

Clean your rooms and better customer service. Room was…read moredisgusting and had a foul smell. Customer service was poor.

If you book this hotel because of the price, you'll do well to keep repeating to yourself "You get…read morewhat you pay for. You get what you pay for". Pleasant gent at the counter, but they ran out of keys when checking me in. Only a momentary glitch since he went to get some more. The hallway has a musty aroma to it, and although I keep hearing the word "remodeled", I can't find any evidence of it in this or the last decade. Don't try to lean the computer desk chair back. It WILL, but it isn't made to. In other words, it bends backwards and won't come back up. Don't ask me how I learned that little tidbit. The room was a room. Dead bugs in the light fixtures, slow internet (although I was using a VPN since it's an open network), and I decided not to sit on the recliner since it had the remnants of some long-gone resident's hair product permanently stained into it. Decided not to use the coffee maker since the ground pin on the plug was broken off in the outlet. Chipped paint and stained carpets abound, but the bed seemed clean (yes, I pulled up the sheets and mattress cover to check for bedbugs and kept my bag off the floor since it would be difficult to see insects due to the dim lights and dark carpet colors. Unusual ancient shower head gave a rather relaxing massage and the hot water was plentiful. Towels were hit and miss. A couple were thick and a couple were almost see-through. Can't comment on the breakfast, since the COVID protocols call for a bagged breakfast to go. In all, it's a room. I'll be thankful if my car is still outside in the morning, as the clientele milling around the parking lot looked a bit shady. It's worth the cost, as long as you remember "You get what you pay for".

One of my absolute favorite spots to stay. Price is quite reasonable. TV reception is hd. Lots of…read morechannels

Dirty dirty dirty Housekeepers have to be told what to do…read more Front desk staff unprofessional. No problem solving skills. Checked in and inspected room as soon as I got a key. Found Trash under beds, sink had dried mucus, fridge wasn't cleaned, found a laptop under the bed! But housekeeping argued they clean under beds daily. AC smells musty. I asked for a handle for the blinds and never got one. The blinds kept falling off the hooks. Enjoy the attached photos...

Not clean and not safe. Do not recommend. I was chased around the building by a random man with a…read moredog. The room was not very clean. There was still trash from the previous person.

I spent the night here as I was in town for the night of my class reunion. I got a king room, it…read morewas very clean but I would say dated, the hallway to the room had that, I have been here a long time smell. It wasn't horrible, just you could tell it had seen things. My room was very neat and clean, the bathroom was very clean. The shower curtain did have some stains on it, but it looked like paint or something. Overall, I was very please with my stay here and would gladly stay here again. As a side note the Tiki Bar did have very loud music playing till around 1:30am, but I fell asleep anyways, because I was tired. The bed was very stiff and the pillows overstuffed, so if that is a concern, bring your own pillow or maybe call down and ask for softer ones (I didn't even try and I was just too tired). I almost always bring all my own bathroom items, so I didn't try the soap or shampoos.