Had a great stay here while attending a seminar at the Convention Center. I was greeted with a…read moreHappy Birthday at check in. Shawna, the front desk manager, presented me with a little birthday basket. It was filled with ice tea, candy bar, cookie and chips. It was really special! I never received a birthday basket at a hotel before. They were friendly! The place was clean. The morning breakfast was decent. Coffee was good. The only thing is they need better signage along the road, to help identify the street you have to turn down. I would definitely come back when I'm in the area.

We were driving to Aurora, Colorado from Herndon, VA and this would be the first of many nights…read more Having a place that with consistent excellence was important at the end of 7 to 12 hour drivings. We arrived much later then expected, exhausted and couldn't have asked for a better place... Excellent inn, quiet, clean, nice breakfast and the staff on duty Laikin was great to us. Will certainly rebook if going through again.

Great hotel stay! We…read morewere promptly assigned a room. They had fruit water and cookies at check in. Other than the carpets being stained are room was very clean and well maintained. The room was a good size. It had a nice little food book with a mini fridge, microwave and cabinet to store food. The pool area was nice with a warm pool and large hot tub. They also had an exercise area that was in good working order. Lots of parking. The breakfast selection was also really nice. Lots of variety and options!

Cassie at the front desk was so sweet and helpful. We were exhausted and she checked us in so…read morequickly. The rooms were nice and clean. And breakfast was better than it was at the other two hotels that we've stayed at in the last week. Will definitely stay here again.

Absolutely despicable! All of the new modifications in the…read moreroom have fallen apart, the room was dirty. It's musty and smells like smoke and mold. The toilet paper holder fell off the door lock safety bar fell off. The towel holder fell off. The elevators are out of service. The front desk was not able to check us in until an hour after our check in time avoid at all cost

The new renovation in the lodge rooms. Very nice. Only negative is the customer service in the bar…read morevery bad.

The room was great. I did not stay very long. My only confusion is literally no one at the front…read moredesk acknowledged that I was there. I walked past the front desk a few times and I may have been invisible, because nobody says hello or welcome or goodbye or anything.

Update: I stayed here again. This time no problems. Room clean. Staff very friendly and helpful…read more The pool is still closed until end of May 2025 for maintenance.. Easy access off I-70. Don't bring large vehicles up to the hotel - park across the street in the shopping center lot.

Jen at the front desk was such a great help with my stay, great hotel, quiet, clean, and the whole…read morestaff were helpful and nice!!!! Great job guys!!!!

I've stayed here several times with my poodle, Miss Teddi. From the time you enter from the time…read moreyou leave, every staff members makes you feel welcome! From the parking lot to the rooms, everything is exceptionally clean. The beds are comfy w/ extra pillows. There are extra towels & full sized shampoo, conditioner, & body/hand wash mounted in the shower. The bathtub has a stopper that actually works! The breakfast buffet is top notch offering many selections including 2 hot choices such as scrambled eggs or sausage links & sausage gravy with biscuits. There's even mini Eggo pancakes & Belgian waffles, yogurt, cold or hot cereal. Also, bagels, choices of bread, muffins or pastries. There's 2 choices of juice & milk, coffee or tea. There is always coffee available in the lobby. There is always a staff member available at the front desk. This is the cleanest hotel I have ever stayed in. It is professionally maintained with everything in working order, e.g. the ice machines & AC/heaters, fridge, & microwave in the rooms have always worked perfectly. I travel here to visit a friend & will sometimes just stay an extra night to unwind because it is so comfortable & pleasant here. There are also very nice areas to walk your dog! There's a little picnic area with a propane BBQ grill too! I just noticed this as I was leaving on my last visit. I know I'm writing a book here but I have to mention the staff, they are the most professional, hard working, friendly, & nice hotel employees I have ever had the pleasure of meeting. From the front desk to house keeping, they are ALL EXCEPTIONAL! Thank you for genuinely caring about your guests!

Staff was very friendly, and the nightly rate was fairly cheap. The room however, smelt musty like…read moremildew very strongly as soon as we entered the room. We were located on the first floor about halfway down the hallway from the lobby. The walls are paper thin so you can hear everything in the next rooms. Our neighbors were up at 4:30 being very loud and in the hallway several times slamming their room door each time so we were not able to get much rest due to no sound barrier. The beds were comfy but I don't believe they wash all the bedding between guests. My bed had a large brown stain on the mattress protector you could see on the side of the bed when you pulled back the covers, and my pillows all had leftover hair from someone else. The brown cover on the bed also had something dirty on it. I was surprised they offer breakfast with the stay since the nightly rate is very fair priced. Breakfast was pretty good.

HANDICAPED??? Look elsewhere…read more Description on web ... Free WiFi, free continental breakfast, roll-in shower, shower grab bars, adjustable hand-held shower wand, portable shower seat, raised toilet seat with grab bars, bedroom is wheelchair accessible, closet rods at wheelchair height, mini-refrigerator, microwave, air conditioning, coffee/tea maker, hair dryer, HDTV, bathroom amenities, alarm clock, desk, iron, ironing board. What they didn't mention. At end of long hallway on second floor. OK there is an elevator but parking is a long walk to the elevator, then a long walk to the room. Roll--in shower NOT ROOM 231. Who was the mental miget who designed these rooms? This as my first time staying at this location. It will also be my last,

This has been a positive experience here in Zanesville, OH…read more The staff is friendly and helpful. They have made my visit for the pottery show very pleasant. I am looking forward to coming back next year.

It is one of those odd things that you can have an experience earlier in the course of a week long…read moreroad trip that makes you appreciate the little things somewhere else along the way. That is definetley the case with this location of IHG properties. This chain is consistenly solid over the years so I wasn't expecting anything less than what we had. They in the midst of a renovation, but around a bit of dust here, anda paint splash there, it was still clean (much cleaner than a previous place in Wilmington). The staffer that checked us in was pleasant and efficient. Our beds were comfortable, lots of pillows. We had a little problem with the shower the first night (operator error, or rather we didn't know the trick for a janky tub/shower valve). We called and they sent someone within about 5 minutes. [It was one of the maids that had experience with our room, a sweet soul, very pleasant...I do have to ask though, how many tattoos are too many tattoos]. The breakfast was pretty well put out, two hot protiens each day, eggs, potato options, oatmeal, cereal, pancake machine, etc. Even the most finicky kid would not walk away hungry unless they wanted to, for whatever reason it is that finicky kids do things. The hot tub worked, good temperature, pool was nice, neither had too much chlorine. While you didn't have to walk through the lobby (like some hotels- why designers, why?) there was a giant window from the front lobby/breakfast area to the pool area. My wife was a bit off put by that. I guess you would feel a bit like a fish in the aquarium if someone was there looking in. Definiteley a good stay, nothing is cheap anymore, so $346 for two nights in a non capitol city in Ohio might feel steep, but hey that's what the market will bear, so all good that's good. We would come back if in the area.

Really enjoyed my stay here. Checked in and this hotel automatically upgraded me because of my…read moreMarriott rewards status; much appreciated! The staff was very friendly, the hotel was very clean, and the location made getting to everything in Marietta simple. The room was spacious, the bed was comfortable, breakfast was solid, and everything was great about my stay here.

We booked seven rooms for family members coming into town for a celebration of life service. They…read morecould not have been nicer or more accommodating. Thanks to: Heather, the front desk manager who was so helpful and flexible in booking, The desk clerks who greeted us on arrival, knew in advance why we were there and took care of our every need The breakfast room lady who doted an the 7 children in the family - putting the TV on Bluey and getting them ketchup, The night/weekend clerk (Kevin) who opened the breakfast room for us, helped us get football on the TV, let us have two takeout meals in there and didn't flinch when our kids have Barbie's all over one table. This location is showing a little age but is incredibly well maintained. We did have one problem (a shower head that fell off :) but they opened another room for that family to shower in, and had the shower fixed in no time. The indoor pool and hot tub is amazing and kept the kids entertained. The breakfast is hot, varied from day to day, and excellent. In short - this is just a REALLY well run hotel.

For what this place is and where it is considering alternatives this is a good place to stay…read more Overall very clean from the room to the pool area to the lobby. Jacuzzi isn't very hot but it's relaxing. Pool is perfect place to get some movement in before bed. Breakfast is also a nice option from biscuits n gravy, sausage and eggs, waffles, oatmeal, cereal, yogurt, boiled eggs, fruit and beverage selection. I thought the bed was super comfortable as well. Super solid option.

Nicest comfort inn I have stayed in. It's a newer hotel with a nice pool and hot tub that works as…read moreof today, nice patio with a fire pit right off of 77, there is a wing place that is great for beers after work or a long day of travel right next-door. Rooms were very clean the manager here is super friendly and very accommodating. Their choice rewards program gets your points but seemingly malfunctions their computers a lot LOL so I stood at the lobby counter for 10 minutes while trying to figure out how it was going to function properly, the only reason for four instead of five stars was the grab bag breakfast that they're still doing was definitely subpar....

This is a beautiful hotel with awesome staff! They were super kind and helpful at check in, moving…read moreme from a single to a double with no headache. My room was very spacious, clean and comfortable with a super comfy bed that was fresh and clean. The shower was large and clean and loaded with quality Dove soaps and plenty of fresh towels. Walmart right across the street and tons of fast food. Great fitness center with dumbbells, bike and treadmill. The free breakfast has tons of options and was fresh and warm. Loved my stay here and will definitely be back!

We changed our plans and booked this hotel the last minute. The staff were very friendly. The…read moreroom was immaculate. The breakfast was more than adequate. The bed was warm and snuggly. Best hotel I've stayed at in ages. Would definitely recommend and stay at again. Every room including the hallways were CLEAN!