Did a little "staycation" at this hotel the weekend of the total solar eclipse. The room was clean…read moreand quiet. No frills, but also nothing to complain about. I had to take a couple of work meetings, and found the internet to be a little slow/choppy. But other than that it was a comfortable stay. The Starbucks in the lobby was helpful, and the location is super walkable, right in the heart of downtown Hamilton. The complimentary water bottles were super useful and a nice touch. They had a nice terrace and held a low-key viewing event for the eclipse. All-in-all we had the perfect little weekend getaway thanks to the Sheraton!

Location Location Location…read more Sheraton Hamilton Hotel locate right in downtown Hamilton is great if you want to explore Downtown area or have business to attend there. Walkable to most attractions. I highly recommend parking at their underground lot which will give you in and out privileges. The rate is good till 4 pm on the day of checkout. Room is standard and dated. Decor and layout is typical to Sheraton brand. Nothing too fancy but adequate for a short stay. Hotel is connected to Jackson Square and the bus terminal is right across the street. FYI: Go Bus serving YYZ and towards Richmond Hill has a stop in front of the hotel.

Love the free parking and close access to either side of building. Free, hearty breakfast from 6…read moreAM-10 AM. Starch changes daily from diced potatoes, hash browns to make your own waffles. Other days protein served varied from bacon, link or country sausages, to sausage patties. Some items are consistent such as scrambled eggs, fruits, bagels, oatmeal, and non alcoholic beverages. Spacious dining area with variety shaped tables. Need a vehicle for commute as nearest eateries are at least 10 minutes away driving time. 10-15 minutes commute to and from YYZ, The Mandarin in Brampton, and Rick Good Eats in Mississauga. Hotel is situated in the industrial area of Brampton. Spacious room and comfy for two double beds, free WiFi, microwave, wide counter space in the bathroom, clean towels, complimentary liquid shampoo, conditioner and body wash, and bathtub, Ample charging stations, drawers and closet space. What we loved at 6 PM were chewy, chocolate chip and/or M&M cookies available in the lobby for hotel guests. One evening, I was on my way out to pick up dinner, saw the cookies, and grabbed two for our son, brought it back to the room for him to consume after dinner, prior to leaving the hotel. Staff are courteous and helpful. Wouldn't mind returning if lodging in the area.

Hotel currently under renovations. Complete overhaul of hotel. Lobby and public area on first…read morefloor finished. Hotel is tucked away in a primarily industrial area. No food within comfortable walking distance. Lots of semi trucks on the surrounding roads. Staff is pleasant and the completed rooms appear to be nice. HVAC works well and good water pressure and temperature in the bathroom. TV's are small and stations available are fewer than other hotels. Even with renovations going on, hotel is quiet. This may also be because of lack of guests. Exercise room is clean but the treadmills are older and show some wear. Pool and hot tub look nice but I did not use them. Breakfast in the AM is standard fare. Coffee and tea available in the lobby 24/7. Average accommodation but no problems.

My rating is 3.5 stars. I will round up…read more I have stayed at this Residence Inn in the past. I never got to review it until now. This hotel shares the same parking lot as the Courtyard. Both hotels are about a five-minute drive from my workplace. I recently did a staycation in Mississauga. My boyfriend flew in from a business trip early on Saturday, so we managed to take it easy and spend some time in the city, staying at this hotel. I checked in on Good Friday. I was promptly greeted by the woman at the front desk. She was polite and is so comfortable with her position that welcoming me as a gold elite member seemed almost scripted. The problem that I had right off the bat was that my credit card on file that I used to book this hotel had recently been compromised. I wanted to convey that information when she asked me for my ID and credit card on file. I tried speaking, but she wouldn't let me get a word in edgewise. She then proceeded to ask for the last four digits of my credit card on file. I actually had to interject by saying, "Can you please let me talk?" I then explained that I needed to give her a different credit card than the one on file. I finally broke her from her script. She swiped my card, got me my room keys, and directed me to where the elevators were. My room was on the fourth floor. I ended up getting a studio suite. It was nice. I like staying at Residence Inn because I get a kitchenette. I like fixing myself something to eat when I get hungry. I tend to bring my own bottled water and food. If you drink one of the 500 mL bottles of water in the room, it costs you $2.50. I had fixed myself dinner my first night there. I looked for liquid dish soap and there wasn't any. Normally, it's either by the sink or under it. Only the garbage bin was under the sink. I didn't see any dishwasher tablets around, either. I called the front desk to ask about liquid dish soap and dishwasher tablets. The first question I got was, "Did you check under the sink?" It sounded a bit condescending. I said yes. She advised that you actually have to ask for liquid dish soap. The hotel doesn't provide it automatically in the kitchenette, which I found odd. As for the dishwasher tablet, it was missed. She advised that she would send someone. Sure enough, about twenty minutes later, a got a knock at my door. I got liquid dish soap and a sponge with a scouring side. Nice! I was happy. I slept well during my stay. The area is fairly quiet, except for garbage collection that oddly happened early on Saturday morning. That was okay, for my boyfriend had arrived at the airport just after 08:00. It felt like home here. I was happy watching TV in the living room on the comfy couch. The shower was perfect. It had two shelves for me to put my shower and shampoo. The water pressure was decent. The sink area is away from the shower area. There was plenty of space to put my toiletries and plug in my electric toothbrush. The bed was queen-sized. It fit both of us comfortably (I'm two inches shy of being six feet and he is six feet). The bed's firmness was perfect. There was a TV in the bedroom and one in the living room. Both worked just fine. I didn't use the little dining room table to sit down and eat. Instead, I placed my non-perishables on the table. I was thrilled that housekeeping did a terrific job at making my room during my entire stay. I cringe when I am at other hotels these days, as my room often gets missed for some reason. Even on Easter, my room was promptly made at this hotel, which I appreciated. I would come back and stay here. (152)

Been staying here when in the area lately. Very quiet and just absolutely amazing for extended…read morestays. Great courteous front desk staff and they appreciate your business. It really is a home away from home. During the pandemic, they did not offer complimentary breakfast which agree with. You have your kitchenette in your room and there are other options in the area.

Decent hotel. We stayed for two nights. With a little one (11months) for a wedding…read more I think the whole experience started off on a bad note as we checked in after dinner and with a tired infant. As we walked in at around 8pm there was mayhem. Apparently a hockey tournament was staying there. Tons of kids running around screaming by and the parents were not that much better. We assumed we would get a quieter spot and couldn't wait to get out of the lobby and elevator. But ok and behold our floor was even worse. Doors slamming kids screaming. Parents banging on doors. Now I get it. It is a fun time. But we don't have to be in the middle of it with a baby. So I went downstairs and eventually we got a room on the office floor and some breakfast vouchers and a few drink tickets. By this time it was 9:30 or so and our little one was exhausted. And even though we were assured and called months in advance. A crib was in neither room yet. So the manager was very nice and helped. Even brought the crib herself. But if you knew about both (baby and tourney). Why put us in the middle of it. And make us ask to change. In the end it worked out and was not a bad place to stay. Breakfast was decent and had variety. Staff like us were beaten down by the tournament. There is a pool. We didn't see it. Also. We were overcharged and had to try to get our original price to be charged. Another pain. So what may have been a 3.5 stars is now back to a solid 3. But yes the front desk staff were pretty friendly and

It's your standard chain hotel. It's clean and location isn't that bad. It's about a 10 minute walk…read moreto a mall and there's a few restaurants around ( 4 of them are apart of the hotel). There was no hassle to check in or out, which is always a plus for me! The staff I encountered were all very friendly and knew some of the basic questions. Although, I would encourage the staff to maybe know a bit more in terms of what to do. Trails can get boring everyday and reading in a lobby isn't much of a "fun" option for me. The room itself was your basic room with two beds. They do have sleep number beds (although on bed wasn't working- not a good look!) The one that did was fun to play around with and see what numbers you enjoyed. Just a heads up: It may take a few nights for you to figure that out. I've come to learn I don't like soft mattresses as much as I thought! My two issues with the room were the things that took away that 5th star. The toilet didn't flush properly. It was quite irritating to literally hold the handle down until you see the water go down because if you didn't, it wouldn't flush. The pillows aren't your average length pillows, they reminded me more of couch cushions. I found myself constantly falling of the pillow whenever I would switch positions. That doesn't make for a good sleep at all. Other then those two complaints, it was a good stay and I would visit again. Maybe with my pillow in hand next time though.

We stayed here for 5 nights under a couple different reservations. Some hotels are great to work…read morewith when combining reservations and some have issues with this so we were a little skeptical how this would work. My sister was arriving before me and 3 of the nights were under my name. She let one of the employees know and he was able to assist. The day after I arrived, I went up and told him what i needed and was told, he'd already seen me downstairs and was already working on the change of the reservation. The front desk staff were so friendly and helpful, probably one of the best instances of customer service I have received. The room was exceptionally clean and even though cleaning was only supposed to be every 3rd day, the first two mornings they clean the room and even laid all of our personal belongings very carefully and neatly. My son's stuffed animal was neatly placed on top of nicely folded sheets, he loved it. After that we made sure to put the door hanger on the door so they didn't need to clean for us. The room had a full size fridge and a nice freezer, dishwasher and plenty of cups and utensils. The bathroom was stocked with TP and facial tissues and plenty of towels. The only thing that kinda bummed me out was the bed was sagging badly on one side and it caused me to keep rolling into that divet when I slept. Also, the ice maker on floor 7 did not work, so the next floor that had an ice maker was floor 5. Breakfast was not the best, but considering it's included in the cost, I won't ding any stars for that. I did wish there was a pancake maker or waffle makers. The only hot breakfast items were pre-made breakfast sandwiches which were soggy on the bottom and hard on top and some microwave style omelettes that did not taste good. The cereal was fine and plentiful as well as there were yogurt and fruit options. There were also bagels, toast and muffins. Overall not a bad breakfast but nothing special. Honestly what makes this hotel special is the staff is so welcoming and friendly. The size of the room was great for 3 people, we were not cramped at all. It was a very nice stay at this hotel.

Seriously fantastic stay! Recently stayed for 5 nights and had a great stay! I love the Home2…read moreSuite brand. We usually travel with 3 people and this brand makes it easy for everyone to have their own bed. However, the service here was the most exceptional. When I booked, I used points and it would not let me do multiple days in one booking, I had to book each night separately. They were fantastic about it and let me stay in the same room all week. I got to pick the room I wanted in the app and I feel like I got the best room in the place! Loved it! the hotel was very clean, well maintained. Never had an issue at all. Housekeeping was fantastic! Came back and the room was immaculate. The hotel has plenty of parking and is conveniently located off the highway. I don't always love staying in super busy areas so even though we were going into Toronto or Vaughn each day, this was a great location and easy to commute from. I would absolutely stay again! Breakfast was fine. I love that it is provided but by the 4th day we wanted a fresh hot breakfast and went out. The precooked omelettes and stuff are okay but I mainly just had the cereal or bagel. Very thankful they have options though.

Absolutely loved this Hotel chain, and this location did not disappoint. The lobby is huge with a…read morevariety of comfortable seats. You also have access to the free WiFi. The suites are very roomy, clean and comfortable. My only complaint is the bathroom sink in my room (314) was kinda tricky. You had to mess around with the handle to get hot water.

This was a great choice for my family, since we were in town for a family wedding. It was a…read moresuitable distance to all wedding events and close to major roads, highways, and grocery stores. Having a kitchen in the room was also a nice amenity as well as 24 hour access to tea, coffee, and hot water not to mention a shop to purchase anything you may have forgotten. We also upgraded to a suite, so we had a fireplace and a jacuzzi (a must when it's 20F/-7C outside). Their breakfast was also top-notch with all allergens mentioned, and cookies during the weekdays. I have already recommended this hotel to my friends and family. So, why 4 stars? I took off a star because we asked for our trash to be taken out twice, and it wasn't. Our safe wasn't working, so once the maintenance tech fixed it, it worked only twice before being unresponsive to locking or unlocking inconsistently. A safe is pretty important when traveling internationally. Looking forward to returning to Toronto, but I always want to return to this lovely city.

This is a very traditional Sheraton building but has been recently renovated internally and still…read morehas some remaining projects discreetly finishing. Great spot for a work conference that allows lots of people to easily assemble with traveling into the city and affordably priced. Checkin was easy and friendly. Rooms are recently renovated and feel current. Large windows, comfortable beds, clean bathrooms and reasonable storage. The conference center is spacious and has variable sized rooms. Catering was good. The restaurant/bar on site is spacious and a solid menu. There is a Sheraton Club on-site as well. Plenty of parking. Less than ten minutes to the airport. They have an airport shuttle as well.

I travel a lot for work, and this was easily the most inhospitable hotel that I've ever stayed at…read more The employees act like they don't want you there. Like I couldn't go down to happy hour and get a plate of food and take it to my room. Is it laziness? Are you guys just assholes? No other Marriott property has ever been this inhospitable. Three weeks of hell. Spend your money elsewhere.

I stayed here for a business trip in GTA and had a great experience. The rooms have been re-done,…read moreit has online check-in, the room locks work with the app, a very nice restaurant, excellent conference facilities, a full gym and pool area. Overall, it's a great place to stay. I'd recommend it for a conference, business or family trip any time. I would not recommend it for a pre or post-flight stay, it's a very challenging commute to the airport. Would definitely stay here again.

Wayyyyy before pandemic I used to come in for the brunch, when they served fresh squeeze orange…read morejuice, Starbucks coffee and ready to order hot places in addition to the items left out. Today, coffee has changed to Seattle's best- a lot smoother than the prior coffee service. Service was quite responsive when I sat in a catered breakfast, lunch, open bar and dessert. Food orders were okay- But I would place criticism on the scope of food to the even organizers selection. Was very impressed with the service, washroom was easy to find. Just something really gross, in the women's end stall washroom, there's blood on the wall from a woman's time of the month- wish they spent time to clean the washroom properly- it's kind of gross.