I have been staying at Vernon Lodge for over 47 years since 1978. I love their indoor pool and hot…read moretub and the pool side rooms are uniquely designed for quick pool access and family gathering.

YOU NEED TO COME HERE! This place is amazing it's jungle themed and they have a very good…read morerestaurant but the best part was the cool jungle pool my hockey team came here and loved it.

Stayed here for three nights during a family reunion weekend, and overall it was great. The free…read morebreakfast sure comes in handy in the mornings. The beds and linens were very comfortable and clean, and it is handy to have a microwave and fridge in the room. We got excellent service from the staff, especially Michael who went above and beyond when we had a small reservation issue. It's also very close to the edge of town so easy to get in and out. There's a large shopping area very close by. A few areas for improvement: the tub drained very slowly. The hot water coming out of the tap is scalding hot... but maybe some people like that. The parking lot is shared by a Best Western and it fills up quickly so when we returned on a late evening we had to park down the street.

Was there in the winter for 4 day stay my room was not cleaned once until i demanded it. There was…read moreno free breakfast like most best western. They did give u a discount at a restaurant called Ricky but u definitely needed time for a restaurant and $ . I stay because of points . The girl at the front desk couldn't hardly understand English. I guess that's why are room was not cleaned. Terrible place.

Five nights here. Good front desk staff. housekeeping very good. Room was of adequate size but…read moresurfaces were worn, Bathroom was good. Everything worked. Strangely, CNN is blocked. The catering and restaurant was poor. the restaurant seems severely understaffed and is therefore very clow in service. Some of the group's catered events were poor quality. Interestingly, there is a stream running through the courtyard. However, since many of the rooms face the courtyard with pool and hot tub, there can be a lot of noise well into the night. The hotel staff does not enforce the quiet hours policy.

The rooms were nice and clean and the staff was awesome. Amazing pool and amenities space, really,…read morereally cool. The manager even drove me to my pick up for my bus at the Esso. Very highly recommended.

SCAM artsist(S). There is no general manager, same guy answers calls and emails. Worst hotel ever…read more Unfortunate that we cannot give zero stars. They basically refused to refund our payment, grateful we didnt stay after reading the reviews. Place is cheap for a reason, they make money through the small print.

This is the worst hotel I've ever stayed in. The main reason for 1-star is the customer service…read more First the front desk person (Alex) said he's the only one working. No manager is around. We were given a room on the second floor where it is only accessible by stairs. I asked if it's only two levels of rooms if there are no elevator and Alex said yes. That's the first lie. Subsequently I found out there is an elevator which does go all the way to level 7 (top floor). Then we found the room given to us on the second floor was very warm with no air. The technician came by twice. To fix the ceiling in bathroom (almost falling off) and to check the temperature. His device showed the temperature was 19c but frankly it felt more like 29c with little to no air flow coming from the vent. We were told to close the bathroom door to increase room coolness. We decided to let the room cool by leaving the room and met friends for dinner. This was around 530 pm. We came back close to 10 pm and the room was still warm. This was during the heatwave with temperature up to 35c in July 2024. We asked Alex if we could get another room. His first response was "you are welcomed to check out and I'll give you a full refund." Wow! Just wow! I've never encountered any front line service staff not even trying to solve the issue. He insisted all rooms are the same and there are no rooms available to change. Another hotel guest came by with similar complaints on the AC. She's on 3rd floor and the ac is not working too. Finally Alex let us try another room on the 2nd floor. It was equally bad. The ground floor was nice and cool and you can feel the difference when you reached second floor. No cool air at all, not even in the hallway. We kept asking Alex for another room in a non confrontational way. So in the end he let us check out a room on the 7th floor. It was just a bit cooler with more airflow but the tap in bathroom didn't seem to be working. Plus the room was carpeted and felt dirty. We decided to stay on in our existing room and Alex said we would get a discount. But it can only be done at check out the next day. My mistake was not getting that in writing somewhere as it was a different staff (Shivam) on duty when we checked out. Shivam said he would need to check with the manager who has conveniently just left on a flight to Calgary. Shivam said he would call me in 2 hours to update me on the discount. Guess what. It has been a week and I have not heard anything from him. Trying to find an email address is a mystery as this hotel seemed to have many names to it. Divya Sutra Plaza and Conference Centre (the current name on the signboard etc) Riveria Village Green Hotel (the name on my credit card charge) A warning to anyone wanting to stay here. Don't do it! The rooms are very outdated right now. The HVAC is obviously not working well. No elevator access if you're on second floor. Ice machine not working. Pop vending machine not working. The only bright side is our room has a standing floor fan. The other rooms have a small desk fan. The other guest on level 3 has no fan at all! It was a most uncomfortable stay. I should have gone to other bigger known names in the hospitality industry and not try this place. Google reviews are obviously a lie.

good location and staff. beds are comfortable and breakfast has waffles and hash browns which were…read morenice.

Better hotels for the price. Older and more worn. Started to become a little dated maybe a…read morerefresh needed, but is 85.00 on Priceline. Nail down the price on the wifi and in person check room first. Quality Inn & Suites is located off Highway 97 in the heart of Vernon city center, features an indoor pool and whirlpool. Free WiFi is available throughout the hotel. All rooms at the Quality Inn & Suites are equipped with a 37-inch flat-screen HDTV with Google Chromecast and a refrigerator. An in-room coffee maker and ironing facilities are included. All rooms feature a private balcony. A hot buffet breakfast is offered at the Quality Inn & Suites each morning. Free newspapers are offered to guests. Quality Inn & Suites is just diagonally adjacent to the Kal Tire .Quality Inn and Suites has partnered with a nearby gym that provides complimentary day passes.

Sandman Hotel Vernon is an older property which is being tastefully refreshed under the careful…read moreguidance of the new onsite manager. The grounds are well-landscaped, the lobby has very comfortable, modern seating, along with free coffee and tea. My room, 241, was in the back of the building, facing the railway tracks - there are trains which whistle past, which I enjoyed. The room was spacious, with a very comfortable bed and a great lounging sofa, soft and comfy. Bonus points for a window which opens to let in fresh air. Small fridge and microwave, coffee and tea maker in the room. Bathroom is small but well laid out, with toilet and shower in one area, and the vanity with large well lighted mirror just outside. Nice toiletries in individual packages, with a very soft body soap. Lots of clean fluffy towels. Overall, a surprisingly good stay. The indoor pool is very clean, a good temperature and a pleasant room with no odours. Cons- there is no elevator so you climb the stairs to the second floor - if you have any mobility issues, book on the main floor. Some minor construction on the piping on the main floor, however it has no effect on the water supply. Lots of free parking both front and back. Denny's restaurant on the property offers 10% off for hotel guests.

Arrived on a very cold winter day at 6:30 pm for our reservation. The heat was TURNED OFF and the…read moreroom was quite cold. I needed help to get the heater settings right and was told it would need to be set to the maximum - +30C to be comfortable. I expressed concern that 30C should be too hot but was told that setting was needed in this extreme cold. An hour later running the blow dryer turned off the power breaker to the room, turning off heat, lights and outlets. The desk clerk couldn't fix it so the General Manager had to be called in. He got the power back on. I mentioned the cold and was told we could leave our belongings there and sleep in a different room or he could bring in another heater. There was no offer to actually relocate us to a warm room. We opted for a heater. The second heater started to warm the space so we (me -age 75, and 10-year old grandchild) opted to stay in this room. We couldn't expect another room to have heat on! We woke up alternately too hot and too cold and adjusted the heater trying to get the heat to a comfortable temperature when there was no thermostat to set. When I checked out I was clear that it had not been a pleasant night and received 'heartfelt apologies'. I'll go elsewhere next trip to Vernon.

Very friendly front desk staff and the room was clean and tidy. Perfect for the price range, which…read morewas about $80 after tax for 1 queen bed, 2 people. Parking was free and there was no noise issues being so near the highway. Recommended if you're passing through and just need a place to sleep for the night.

Quick hassle free check in. Friendly front desk staff…read more Newly renovated exterior.Decent led tv and free cable, air conditioning worked well. Fresh,clean bed linens.Comfy pillows.Secure, central location adjacent to stores,malls and a beautiful park view. Price pointed $10-20 more than it should be for what is offered. Def 2 ** #301was a dirty, unkept poorly arranged room. Our room almost looked as if it were a storage room for surplus furnishings. A person with mobility problems would be unable to navigate amongst the clutter and thoughtless layout of our room and take note as this motel is old it has no elevator. The interior of this property is old and sorely in need of some attention and simple updating. ( damaged/worn lampshades ) If you see the hand towel in my pics you'll notice the filth I cleaned off of all surfaces which obviously have not been cleaned in quite some time.The mini fridge was also dirty. I personally cleaned all handles, table tops, countertops including phone and remote.Coffee machine was still dirty after what looked to be a weak attempt at cleaning, so I ran it through without coffee to clean it first. Soiled carpets stained my socks within mere steps, thus we wore our shoes to avoid whatever it was on our carpet.Much potential at this hotel if some time was invested in decluttering and regular cleaning or cleaning period. Not a bad little Motel,just neglected. I however would not book this property ( in current condition )more than one night due to the lack of cleanliness.Kudos to the fast friendly check in though. Potential in w8ing. Appy Trails, Brianm foodieatlarge.yelp.ca