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    BestMed Primary Care - Roseburg

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

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    Smith Amber DO

    Smith Amber DO

    1.0(1 review)
    0.6 mi

    Both my daughters when to her. We had several issues before we found a new MD.She always played…read moredown and gasligt the medical concerns. 1. My daughter had a sore throat we went to her office and after they looked at her said it was a sore throat and to take over the counter meds...this was a Thursday. Never did they do a strep test. But they charged us. On Saturday my child couldn't swallow so now in the ER, she had strep. We told the ED MD and they suggested that we find a new MD. 2. My youngest would break out in hives - she suggested oatmeal baths. No referral- nothing but a bill. I took her to an allergist she had a rare sequences of allergies and cant be exposed to any latex, spandex, wool, plastic etc.. and she now has an eppi pen. 3. My oldest daughter, within 3 week at 9 yrs old - whad size ee breast. She was in pain! We went to Dr. Amber Smith. And her response was " I never had a patient was to cut off her boobies". No referral - nothing but a bill. I called around and found a women's health MD - She had acrare condition called gigantomastia, that could have killed her - she was treated with many different medications, therapies and PT later she had to have reconstruction surgery. Beware - she had no empathy for the patient, she was nice and polite but was trying to be more of a camp counselor type friend than a doctor who wanted to get to the root of the issue. She treated the parents like all kids have this and they will get over it. When these were life threatening issues. When a parent actually has tried everything and then makes the appointment brings the child in only to be told there is nothing - is horrible service. When I complain I was threatened by the front desk lady. that said I had a problem and they could report me to CPS.

    Nova Health Primary Care - Pleasant Hill

    Nova Health Primary Care - Pleasant Hill

    2.0(4 reviews)
    55.4 mi

    If I could leave a ZERO star review I would. This place is awful and should be shut down. Being out…read morein this area we don't have any closer options. Well three strikes you're out and until management and "policy" changes we will take our chances and drive anywhere else but here. I have reported them to the medical board two years ago for LYING about my sons "broken" foot and calling the police on us saying the X-ray showed a break which later i found out the doctor falsified this so that DHS and the police would come investigate. His foot was never broken and not even fractured. The doctor said multiple times how inconvenient it was for her for us to get there too close to closing even though we called ahead of time and the receptionist said as long as we got there BEFORE closing they would never turn us away. Now two years later my elderly father smashed his hand and we showed up at 4:50 with him profusely bleeding and his nail completely off. They refused to treat him and said they are not an URGENT care and we're closing and would not treat him, said that coming in 10 minutes before closing was not enough time to treat him and that since they're a physician office the doctor would not be treating him. I asked why they have multiple HUGE green signs that say URGENT CARE all over their building and by the main road. The receptionist refused to give me the doctors name that was making the choice to not treat someone in her waiting room saying it's "policy". Don't doctors take oaths to do no harm? I will be calling the office manger LEAH tomorrow. I will reporting the facility to the medical Board again and if you have had anything similar to you happen I urge you to call and complain as well. If you're open til FIVE you are open til FIVE. I have worked in the medical field for over 15 years and we would have been FIRED for turning away an emergency patient - we make PROMISES to our patients that when you sign up with insurance contracted THROUGH us we will take care of you!! I will also be calling the insurance provider and urging them to DISCONTINUE going thru such a terrible patient care facility.

    I recently visited Pleasant Hill Urgent Care for a sinus infection. The doctor and staff were very…read morecourteous. I was seen right away. The doctor also treated another unrelated issue while I was there. I've been there several times and have always had a pleasant experience.

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    Nova Health Primary Care - Pleasant Hill
    Nova Health Primary Care - Pleasant Hill
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    BestMed Primary Care - Roseburg - allergist - Updated July 2026

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