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    Spence Christopher R MD

    5.0 (1 review)

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    11 months ago

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    Umpqua Community Health Center

    Umpqua Community Health Center

    2.3(9 reviews)
    1.6 mi

    I have been taking my son here for almost 8 months now. I love the services here: wonderful nurses,…read morethe front desk is always nice and helpful, not to mention they always try to make things in a timely manner. I always get Reminder calls and they are always on Top of scheduling. They are always on time if not early. Plus, we are always in and out of there. The nurses that have done my sons shots are very quick and get it over with. I also love the Doc. It's the same doc I saw as a child. I don't understand why this place is getting low ratings because I have had nothing but wonderful Experiences and would totally recommend them to anyone.

    I have no trust in this facilities pediatric department. I came with to my step daughters doctor…read moreappointment. The nurse? was wearing street clothes so I hope she was the nurse/MA. She never introduced herself or did any AIDET. (Acknowledge, Introduce, duration, explanation, thank you) Dr. Natalie Jones asked her to do orthostatic vitals. I am a nurse and so I know that orthostatic vitals are vitals done lying, sitting and then standing 5 minutes apart. The nurse? did them less than 1 minute apart. The doctor came back in, in less than 5 minutes and said her orthostatic vitals were negative. Really? Are you sure about that? How can you be sure since they were done incorrectly? And made a diagnosis based on an exam that was performed wrong and didn't even catch the fact that it should have been at least 15 minutes to do that test. Highly disappointed.

    White Oak Medical Clinic

    White Oak Medical Clinic

    3.3(3 reviews)
    0.2 mi

    I have been going to White Oak for over ten years. Had Marie Herbret, she left abruptly, then…read moreShannon for the next year, she left abruptly, now with Rachel Hebert who I like very much. The only reason for not a 5 rate is having to wait3 weeks for a follow up visit from urgent care for back pain to get a MRI. But I know I'm not the only one on the planet. Great office staff. Please don't leave Rachel!!!

    Shocked to say the least! This past week I received a phone call from Elizabeth w/White Oak (went…read moreto VM) informing me that I was to be dropped as a patient because of an overload at the clinic. Too many patients and not enough care givers. I called and spoke to Elizabeth but nothing could be done she said as that was the decision. WHY and how was that choice made? I am almost 73 and quite healthy so maybe I don't give them enough business or that I am just elderly. This facility has been where I have been going to for the last 30+ years first with Dr. & Cynthia Keys (amazing care providers) and then when ownership changed with Dr. Marie Hebert and Shannon a FNP (or PA). They both left the practice (surprise) and I was then informed (weeks ago) Rachel Hebert FNP would take over as my provider. Now I receive this surprising & distressful news just when I need to be taken care of. Has anyone else been notified about something like this? What a shoddy way to handle the precious healthcare of people.

    Spence Christopher R MD - physicians - Updated August 2026

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