I have updated the Street View to three stars because upon further thought Primrose many more marks…read morethan they missed. In the scope of things, our frustration there was about the food and none of the other attributes. My father stayed here for almost 12 months. So many things are important when you pick an assisted living community. Cleanliness Professional & caring Staff Safety & the FOOD will address each of these individually. This review will be updated as I complete each section. Come back for

From the owner: Primrose Retirement Community of Anderson offers exceptional senior living with…read moreIndependent Living, Assisted Living, and Memory Care options in a warm, welcoming environment. Located at 1118 W Cross St, our community features spacious apartments and luxurious townhome villas, designed for comfort and independence. Residents enjoy chef-prepared meals, engaging activities, and compassionate care from a dedicated team. With a focus on dignity, wellness, and connection, Primrose is where seniors thrive. Discover why "This is Living!" isn't just a motto--it's our promise

Excellent staff and environment. They go the extra mile with care and compassion for the residents.read more

Very nice facility! When looking for assisted living whether for yourself or a loved one, you hope…read moreto find a place that can provide as close to "home" environment as possible. While I would add some bright color paint to some of the walls (grey and white right now), this home offers a theatre room, a library, an exercise room, two sitting areas with fireplaces and some outdoor patio space. Also, a large, linen tablecloth dining room. The rooms are adequate in size, look comfortable, with a double sink, apartment size refrigerator, and microwave. There is usually room for 1 or 2 chairs for visitors and a single bed. The bathroom is large enough to easily maneuver a wheelchair or walker. During our visit, bingo was being played and we were told there are always scheduled activities to keep residents busy and socially involved. Lets face it none of us look forward to having to live in an assisted living facility. Or having to decide where a parent or other family member may have to live temporarily or permanently. For me, a baby boomer, it was comforting to know this place is here.

Don't let the fresh new look of this place fool you! This facility is deceptive, unprofessional,…read moreunderstaffed, and neglectful! You or your loved one will NOT be safe here!!

I can not say enough great things about this facility. They were phenomenal taking care of my…read moremother. They have a very caring staff and an outstanding medical director who is incredibly gifted and caring. They really do care for their community members and treat them (and their loved one) as family. They came through for me time and time again. Unlike another subpar facility in town that I had the misfortune of using, Sugar Fork is a great place with wonderful care teams and staff. It's clean, beautiful and caring. I am not affiliated with them and they didn't ask for me to do this. I wish I could give them 10 stars.

When my grandfather arrived at the memory care wing of Meadow Brook, the staff updated me by email…read morethat he was happily pushing people in wheelchairs because he was doing so well. This was easy for me to believe, because he had done so well during his month at Greenfield Healthcare Center once released from a couple weeks at Community Hospital North due to an infection. But it was downhill from there--more than likely due to the facility's near-complete lack of memory care activities, its emphasis on apartment-style living that increases isolation, and its use of benzodiazepines/pharmacological restraint in general (something I questioned in particular that they refused to respond to unlike other facilities I asked). As my dad put it from what he saw multiple times in the memory care wing's (beautiful) day room: "They were all zombies who couldn't even hold their heads up." My grandfather fell 12 times (that we know of) in his month and a half at Meadow Brook. He developed acute encephalopathy, a subdural hematoma, at least one UTI and was sent to a psychiatric hospital to get his "meds figured out." Yet, he kept going because he had always loved life and had hope. Unfortunately, that hope was unfounded. His first POA refused to move him to another facility--even when Meadow Brook eventually urged her to do so once the Department of Health and Adult Protective Service opened investigations--and Meadow Brook never contacted his successor POAs when moving him was a matter of life or death (he, in fact, died last Sunday) and, therefore, superseded HIPAA regulations. After my grandfather's final fall at Meadow Brook, he was taken to the hospital yet again. It was one fall too many. The bright spot of this post is that I convinced his POA to release him to Allisonville Meadows down the street. Skilled nurses and hospice workers in Allisonville Meadows' memory care unit showed him the utmost respect and dignity during his final week and a half of life. If you're thinking of sending your loved one to Meadow Brook for memory care, please don't. Or at least educate yourself based on complaint records with the State and also tour the facility morning, noon and night at unplanned times. I gave Meadow Brook two stars only because I have no experience with its assisted living portion, which is where all the amenities are. Here is my grandfather's obituary. He was a wonderful man. https://www.legacy.com/us/obituaries/name/robert-meadows-obituary?id=53976750 Sources: Indiana State Department of Health report: https://www.in.gov/health/reports/QAMIS/ltccr/cr013163.htm Synopsis of Meadow Brook's initial plan for "transitional" memory care: https://seniorcare.levinassociates.com/2014/06/19/spectrum-opens-meadow-brook-senior-living-fishers-indiana/

We visited this place to see exactly how they live up to the restaurant style meals that are…read morepromised in the brochure. We arrived at lunch and the dining room looked absolutely beautiful. The food smelled good and was artfully presented. We had great hopes for this assisted living community based upon what we had seen. However we were told by a sister spectrum community (Enclave @ Saxony) that the Meadowbrook community was not working according to the Spectrum corporate guidelines with respect to special diets. Our worry was that in the event that the current chef left, we would be left Spectrum corporate view on special diets which is not acceptable for us. (See our review on the Enclave at Saxony) This community gets four stars for their focus on meeting their customers needs. Should they be required to move to the Spectrum corporate policy I would change this to one star. Investigate your choices very carefully.

I have placed several clients in Prairie Lakes for Rehab for several reasons. They have fantastic…read moretherapy that are the same therpist that get to know the resident and help push the resident to get them back home faster. The nursing team is very stable with the same team daily, so they get to know their patient very well a know their needs and likes. The most important things in a rehab building is Staffing and Therapy, Prairie Lakes has both. The Executive Director Holly is very involved in the facility with Nursing, Rehab, Assisted Living and a beautiful Memory Care. The building physician is Dr Tetrick, he has been with the building since it opened, he see's every patient himself and he has James a very experienced NP. Just a well oiled building! Call Kelly Ponsler and take a tour, you won't be sorry!

THIS COMPANY IS AWFUL! If you hate your family member go ahead and send them here! I had my mom…read moreadmitted last month and the only thing she received from this company was a BEDSORE! The "manager" Kristen Dyke was extremely unprofessional and so rude. It felt as if she was only in it for the money. My mom's call light was always on when I came by (which was everyday) and she was always wet! If i could rate this zero stars I would!

My mother was at this facility for 5 years until she moved 2 weeks ago. The current owners bought…read morethe facility in November 2024 and sadly the place is almost unrecognizable. The Executive Director who had been there for 5+ years and who really made it the Caring Place it USED TO BE was fired in January. The chef who was lovely and very talented left as well. The food quality plummeted, the public hallway lighting was dimmed, the staff is no longer acquainted with the residents, the activities diminished, the laundry is lost or forgotten on a regular basis, housekeeping is hit or miss. Local management has no authority and every question or request is met with, "I can't answer that. I'll have to get with corporate." The answers never come. Rent for Mom's last month's stay was paid by ACH in May as normal and then taken from her account AGAIN in June. This was an obvious error, but I fought for 10 days with local and regional management to have the charges reversed. They refused. I finally was able to reverse the charge thru the bank. DO NOT TRUST YOUR LOVED ONES TO GRAND VICTORIAN OF ZIONSVILLE.

New management company started Oct 1, 2024. Turned over management team (Community Director,…read moreDirector of Nursing, and other key positions) in January 2025. As such, the jury is out on whether these changes will be positive.