Sad part is I went here for my wedding 10 years ago. Bought my wedding dress,accessories,bridesmaid…read moredresses,flower girls dresses here! Continued to purchase first communion gowns, etc. It's in my city where,I have bought my home and raised my children. So of course I wanted to support them. My daughter has senior prom and went there a couple weeks ago and they were beyond rude! She wanted to see if they had any gowns she liked and had a dress she liked and was wondering if they would be able to order it like they had in the past with communion gowns. Which again she was just asking and was shot down right away without them even looking at the gown nor would they help her w getting measurements! They told her only if she was getting married! When she does we will NOT BE GOING THERE!

Best bridal store in youngstown area! Friendly mother and daughter team. Very knowledgeable of the…read morebusiness and gives every customer the attention they deserve!

Our consultant was helpful as my daughter tried on dresses. She could see which dresses my daughter…read moreliked and why and made suggestions and pulled additional samples based on those findings. We were making headway when a more senior employee came over and was a bit loud and assertive asking questions that had long been answered at the beginning of the appointment. We felt we were being approached by a seedy car salesman. We were uncomfortable until that employee moved on. There were lots of dresses and we weren't rushed by our consultant. It was a good experience overall.

I always have luck finding a dress here for my daughter, they can do a variety of sizes. However, I…read morewill never do alterations here again!! Her senior prom dress looked better before they touched it. I decided to spend more and use their alterations department thinking it would be done perfect for her senior prom and not risk any issues and here it was horrible. I should of stuck with the self employed lady who does it out of her home.

I was disappointed by our visit to Toula's. We arrived early for our scheduled appointment…read moreunintentionally. We explainEd the circumstances to the clerk and stated we were in no hurry. We looked around some and Toula arrived. There was little assistance in the way of helping the bride choose dresses to try or sizes to look at. The matron of honor assistanted the bride in dressing rather than the sales person. There was very little in the way of making the bride feel special rather they almost seem to shame her. The sizing was limited and they lacked tools to help get an idea of how the dress would look...

Okay, let me first say that I am super fussy about excellent customer service. It'd better be a 12…read moreon a 10 scale, or I'm unimpressed. This is my second time shopping at Toula's for a Hollywood red-carpet quality prom gown for my daughter. In 2012, we called ahead and asked if they had a specific gown and they had the exact one in the exact color and size. This year again, we drove nearly 5 hours roundtrip from way west of Cleveland just to shop here, because last year's experience was so great: 2013 was no exception. Toula and her staff did NOT disappoint! They are awesome! The selection was plenty and the customer service was excellent, despite it being packed with other moms/daughters hunting and parading through the place in prom gowns on a very busy Saturday. After discovering the perfect gown, we found that it wasn't the perfect fit (much like last year - my daughter's a 2 in the hips, but more like a 0 on top) and it had an unfinished bottom hem on the train for some reason - Toula immediately assessed what needed to be tailored, pinned it up and promised it for the following weekend. NO CHARGE - those alterations were part of the deal: WHERE does THAT ever happen? We made our fairly substantial purchase with an incredible pair of perfectly matching shoes and went on our merry way, happy as clams. The following week I didn't want to spend another 5 hours driving out, so I called them and asked if it was possible to just go ahead and ship it (someone mentioned that when we were there) - and they were so accommodating - they SHIPPED the dress to me! It arrived in perfect order. Here are my ratings: Selection = 10, Customer Service = 10, Prices = 10 We LOVE Toula's!

they were so helpful and welcoming, please get yours dresses here. The vibe and value of the store…read moreand dresses are to die for. the owner of the store makes all the dresses and she willing to make any changes to the dresses

I had a very good experience at TLC Bridal -- they were really kind, they had quite a few options,…read moreand there wasn't a moment where I felt I wasn't being listened to. Our appointment started at 1pm, and it was for both me and my matron of honor who is also getting married. We immediately started pulling dresses, and were able to put them into our fitting rooms. I started with my favorite dress, and that was a mistake because I didn't want to take it off! The bridal consultants made sure to take things out and bring things in that they thought we would like. And the dresses that the bridal consultants put me in were some of my favorite dresses. The best thing about this place is that she can customize literally any dress and make it perfect. My matron of honor found the dress of her dreams! I did not find the dress, however, that is not the reason I had to take off one star. After looking back, I realized that there were very limited options. They did not have the options I wanted for a traditional dress, and the quality of the dresses were nothing over the top -- similar to a Davids Bridal quality. They had one dress that I loved the entire time. Luckily, she is able to customize the dress, however, it was very difficult for me to visualize what it will look like. Overall, a really good experience if you are looking for a very individualized consultation -- we were the only brides there the entire day! However, you need a very good vision of what you want before going there, and make sure you can visualize it.

I purchased my dress here a couple years ago, but I still wanted to leave a review. I had a…read morewonderful time here picking out my wedding dress. The saleswoman was very knowledgeable and the owner was friendly and professional. Overall a great experience!

Treasured Moments has the most wonderful staff and beautiful dresses. I would 10/10 recommend them…read more It was very appreciated when Sara took additional time to help fit my dress. Both times I was there, everyone was professional and welcoming!

My mother and I went into Jacqueline's Bridal to see if there were any dresses she would be…read moreinterested in trying on before booking an appointment. She arrived a few minutes before I did. During the exchange my mother had with Jacqueline, my mother noticed a dress for $1,100. My mother made a comment about not spending that much on a dress. And Jacqueline rudely stated "okay, then what IS your budget". I then arrived and attempted to see if the selection ended where I could see or if the room was longer than that, as we were greeted at the door and blocked from entering further. I walked two steps forward to observe the space and Jacqueline then forcefully grabbed my wrist and moved me from the area as I was attempting to observe their selection. Upon my husband calling, to confirm if the grab was intentional or accidental in the force used, the person who answered the phone, also Jacqueline, was rude, and then proceeded to hang up on my husband and stated they have "no idea what you're (husband) talking about". I heard wonderful things about this place but for them to treat potential customers, let alone anyone for that matter, is disgraceful and unprofessional.

Unfortunately the owner was rude and did not acknowledge my requests. Very minimal selection and…read morepressures you during appointment.

I went into this amazing store for the first time just off off the reviews I read about this place…read more I have to say I was pleasantly surprised and met and amazing person named Ellie I went there looking for an evening gown for a military ball and I walked away with a new friend Ellie and I talked for hours mind you this was our first ever encounter but you could never tell from the conversation we where having in between our conversations I tried on a few dresses but me waiting til the last minute to find a dress my size was almost sold out and although I didn't purchase a dress the fashions and designs where amazing even more motivation for me to lose my baby weight. I would definitely recommend this place to all I know its a great place great service and great product.

Diaa you are a Angel sent from above your creations are to die for. I came in the store after days…read moreof looking for a dress for my sister I was ready to give up your wife was amazing she was kind and courteous and found my sister a dress that she absolutely fell in love with and she is extremely picky. She made us feel so welcome and excited and I walked out with a happy sister and a beautiful dress created by diaa himself. If i ever get married I want the talented hands of diaa to create my dress if your looking for any type of formal dress this is the place to go this is money well spent. Thank you guy for making my sister night magical she looked like a princess !!!

Although I did not end up getting my wedding dress here, I had such a wonderful experience with…read moretheir staff. They went above and beyond to make my shopping experience with them the best that it could be. Thank you!

Went here to get a dress to wear to my cousins wedding and I was blown away! What awesome gem! They…read morehad many options and the girls who work there are friendly and kind. They had some cute and stylish options for the younger generation if you're looking for something unique as well for homecoming or prom. Thank you again xoxoxo

Great customer service and selection of dresses, shoes, jewelry... The staff and owners made the…read morefirst homecoming dress purchase easy, fun and memorable for my daughter and I. I will go to Livia Calais for all of our dress purchases in the future!!

I am very unhappy for their services..if you can call it that. The manager is so RUDE,…read moreinconsiderate and has no common sense. She continued to blame others but herself. The owner is nice but I will never recommend this bridal shop. They need to understand that kindness goes a long way and she should have been nicer to me on the phone instead of constantly cutting me off..that would have resolved a lot of the issues.