We have been with Dr. Kaldas for 13 years. He's amazing with our children; so kind, patient and…read morecompassionate. He always makes our kids laugh with his fun jokes. Thank you for all that you do, Dr. Kaldas.

We love Dr Kaldas and have been with him for 11 years. His best interest is always his patients. He…read morelistens, he explains, he cares, and if you don't agree, he will accept your opinion and rights. Staff is great, and the environment is clean and well maintained. Thank you for your hospitality, professionalism and care!

The doctors here are great. Some of them really know what they're doing, and overall I appreciate…read morethe care I received. However, I'm writing this because of the front desk receptionist. That woman seriously does not need to be working the front desk if she's going to speak to patients with that kind of attitude. Her tone while scheduling appointments was extremely condescending and disrespectful. I'm almost 23 years old -- I know how to make an appointment and answer basic questions. There was absolutely no reason to speak to me like I was a child. I was simply trying to make an appointment and take care of my health, but the way she responded and talked down to me made the entire process stressful and upsetting. Honestly, it raised my blood pressure more than anything else during the visit. Patients deserve to be treated with respect, especially when they're already not feeling well.

If I could give this facility zero stars I would. These people are NEGLIGENT and INCOMPETENT. When…read moreyou go to make your appointment they will schedule you three months out. You wait three months and they call cancel your appointment 4 hours before you're expected to check in and then tell you when rescheduling that the next available appointment is ANOTHER THREE MONTHS AWAY. When letting them know that there are urgent matters that could result in medical complications they said "Well you're the one calling to reschedule". This office is happy to leave THREE MONTHS expired birth control embedded in your body and when you ask if that's even safe, they'll tell you to GOOGLE IT!!! Imagine calling a doctor's office with a medical concern, and they tell you to google it!!! I would rather pay whatever an emergency room wants from me than deal with any of these negligent, incompetent, insensitive, rude as all get out personnel EVER AGAIN. I was willing to wait my initial three months from January to the beginning of April because it was what it was, but to cancel on me day of and then not at least TRY and help or even answer my questions as to whether something is safe or not is abhorrent. Just find another OBGYN, if they can't even answer a medical question about whether an expired medication is safe or not, they clearly cannot provide a safe or reasonable level of care.

I used to think SWCC was the best pediatrician office until a few months ago when they terminated…read moredoctor patient relationship with my kids because of an unpaid $59.00 bill I did not know I had. My kids have been here since they were born, my son 15 years, my daughter 17 years, and just like that, they terminated my kid's relationship with their pediatrician for an unpaid bill. No one will talk to me, no one will call me back, they ignored my appeal that I had to submit online. When I tried to send Dr. Hanson an email through my pt portal asking him if he knows what the office is doing, I received a response from someone telling me that billing followed proper procedure. They send me letters I never received, probably because we don't check the mail very often, all our bills are paid online or through the bank. I'm a pediatric nurse, my husband is a nurse practitioner, a $59.00 bill is no problem to pay. And when I did find out I had the bill, I paid it and when I called the billing office to tell them I paid it she said " oh, no, when did you pay it? Oh, you can't do that. We will have to return it to you because it went to collections. You cannot pay it" yup and the office returned the payment to my bank. Like I said, nobody will talk to me. Nobody will call me back, they don't care, and they don't care about the message that they send to my kids that they're so easily disposable. I can't even express to you how disgusted I am, so disheartening and beyond unprofessional. There is no way SWCC can justify what they did.

My family and I have seen Dr.McNair since my daughters were newborns. Her bedside manner is…read moreamazing! She's on top of their health and is more than willing to answer any questions. What I do love about this location is that you can get same day appointments very easily. There are plenty a pediatric doctors that have same day openings and due to this I've met several of the doctors at the practice. They are all amazing! I highly recommend Southwest Childrens Center you won't be disappointed.

Great staff. Took me in for a day-of appointment and the…read morestaff really bent over backwards to get me in for a procedure. I had major anxiety coming in and every single person there was so warm and sweet. I had to drive from Austin and I seriously have no regrets. Thanks all!!!

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

God's gift to medicine and human kindness. I wish all patients could experience what it is like to…read morebe honestly cared for.

My wife and I have been seeing Dr. Galvez for several years, and we really love having her. She is…read morethorough and knowledgeable yet friendly, personable, and easy to talk to. She has spoiled us for any other doctor...our whole family now are patients of Dr. Galvez.

As always great care from Dr Caufield and his staff! My wife and I have bern seeing him for over 5…read moreyrs. Was referred by a friend and have referred others! Thanks guys!

The entire staff of Physicians, nurses and MA's take excellent care of me each and every time I go…read morein. I cannot say enough about their professionalism and caring and attention that they take to make you feel special no matter how awful you actually feel. The Marks of True medical professionals. if you are looking for a new healthcare team, then look no further!!

Jose Ortiz, the doctor I had is great…read more Some of the staff I worked with is not. Dr. Ortiz gave me the right meds just by listening and then looking at the ER papers. I had a doctor at the ER that with all the tests done and the same info I shared, he did not give me the right antibiotic. I had a serious infection and high fever for a week and he doubled the antibiotics I had before I went to the ER... yes, and was charged 1k after insurance. Dr. Ortiz Saved another trip to the emergency room or something worse. I would take a good doctor even if it meant having to deal with some issues with the staff, it might just be uncomfortable to be in that position if you are in need of efficient staff. If you are, the manager resolved my issues when they were escalated, she was kind and made sure everything was okay.

My usual doctor was out of town, so I saw the PA, Erin Schendel. She is on top of her game! I came…read morein with a foot sprain. She pulled up a foot anatomy diagram and explained where the injury was. She then proceeded to describe some exercises I could do to hasten my recovery. She's really good. A great visit. Thanks.

Dr. Uzowulu practices medicine with his heart. He has a breadth of medical knowledge that surpasses…read moremost doctors I have encountered, and I am a physician assistant (PA). I would trust him with any member of my family, and I know he would work my children in to be seen if emergent. He treats the patient as an individual and not a condition or diagnosis. He believes in preventive maintenance (preventing disease before it occurs) and delivers excellent patient education. His staff have a family atmosphere, and I have always felt welcome. Will definitely send patients and friends his way. :D

This is the first physician that I felt truly listened to my issues I was dealing with. He was so…read morecaring and thorough. I am happy that I found a doctor that takes the time to visit with you instead of just being another number.