Great staff. Took me in for a day-of appointment and the…read morestaff really bent over backwards to get me in for a procedure. I had major anxiety coming in and every single person there was so warm and sweet. I had to drive from Austin and I seriously have no regrets. Thanks all!!!

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

God's gift to medicine and human kindness. I wish all patients could experience what it is like to…read morebe honestly cared for.

My wife and I have been seeing Dr. Galvez for several years, and we really love having her. She is…read morethorough and knowledgeable yet friendly, personable, and easy to talk to. She has spoiled us for any other doctor...our whole family now are patients of Dr. Galvez.

Good front and back office experience (at least so far!)…read more Recently moved from Austin to San Antonio and selected Dr. Joyce Yuen from the Blue Cross / Blue Shield network as she was highly rated. Dr. Yuen did not disappoint. She listened to my ongoing concerns, planned to meet with me regarding future health management, and most importantly, did not push services on me that I did not want. Front office staff did their best to move patients through and was very helpful. Parking can be tight in the lot in front of the building; check around the side for additional spots. So far, I'd highly recommend this location. Will update when I've dealt with ongoing care and billing.

I made an appointment 2 months ago for a first time PCP checkup and provided all of my health…read moreinsurance information. I'm 100% sure I did this since they kept me on the phone for 30 minutes while they figured out that my health insurance (through work) was fine but my husband's insurance (through the marketplace) was not accepted so I would have to find him a different doctor. I showed up to my appointment on time, after skipping breakfast because of the cholesterol test, only to be told that actually they don't take Cigna. What a giant waste of time.

Visited Dr Sujata for wheezing issue and she ordered blood work and X-ray. For the next appt to…read morereview the results scheduled time but 9 mins before the appt time they changed to zoom with a nurse and I was already very near to their office. I requested them in person as I am uncomfortable with zoom. But they asked me to pay $35 for rescheduling which is incorrect. When I asked they never informed me abt zoom apt how can I be responsible to pay the amount Today they called me and asked to change my PCP as Dr sujata is not willing to attend the patient due to busy and she sees only new patient sch. I paid for my lap reports and X-ray and Dr Sujata has not walked me through the results and they sent a copy and asked to change PCP as I canceled the appointment as this does not make sense and this shows how much due care Dr Sujata takes on a sick person who came with trust to cure a patient. Paid $35 for her first visit and for lap and X-rays and when we change PCP they ask to take the tests again. This has really caused lot of stress and time and money wastage.

Good luck getting someone on the phone. Rushed in and out…read moreon my first visit. Sujatha was going to perform a Pap smear without informing me?? Then "refused" to after I mentioned my period and having a pad on. AFTER I asked for a referral to an OBGYN. In which she referred a complete random one, AFTER I gave full info of my particular (trusted) obgyn. I showed her I had multiple questions I wrote on my phone (scared of doctors.. it's been a while).. she didn't even let me get half out.. i have been having the most painful cramps and can't see my preferred doctor, after MONTHS requesting a referral. They NEVER answer the phone, unless you're lucky. ... [update] I submitted a complaint online about the referral taking way too long. Considering the pain I was in. Only to be TERMINATED. Over trying again and again for this stupid referral. I wasn't rude, I was factual about this being overboard ridiculous. It's a fax machine. Someone on the phone once even told me I'd have to get in contact with someone over seas for this referral. Most disrespectful and opinionated office I've ever experienced. Do not come here.

I love this the facility. They are fast efficient and thorough. They listen to my concerns and…read moreaddress them all everytime. The staff is very friendly and professional. I was recommended by a friend and would definitely recommend to others.

Quality of care is excellent but not consistent. The staff is very sensitive to remarks said even…read morein jest and I was reprimanded after my PCP left the practice for remarks I made to staff who are female yes I am a male patient. I subsequently quit the practice.

I see Dr. Osowo. I've been in this city 4 years and it took me this long to find a provider I…read morelike...that listens. I had literally been going back home to Georgia for GYN visits yearly. The year I'm preparing to depart this city, I find an Ophthalmologist, a Dentist & GYN I like (still working on that PCP). Anyway, Dr. Osowo listened. She believes in Body Autonomy, so you're informed & involved in your decisions instead of just being told what you should do. I felt that if I needed something and was unreasonable she would be clear & direct protecting her license and helping you help yourself. Now...I won't say it's a fast in and out. The long waiting period was in the waiting room the 1st time I went but it was also a mid afternoon appointment. My follow up appointment, I scheduled the 1st appointment of the day and I was in and out. If you're looking for a great GYN, look no more.

EXTREMELY frustrated and dissatisfied with this office!!!!! Customer service is a 2 out of 10…read more Appointments are always 6-12 weeks out, and hopefully, they do not cancel your appointment the day of (after waiting a month or two). You are waiting in the lobby for about 30 minutes to an hour, then another hour when they take you to the back. Let's not get started when you need urgent care, they basically say "oh sorry, I can't do anything unless you come into the office" ....wow great see ya in 2 months despite me needing URGENT care!!! THE WORST OFFICE EXPERIENCE!!!! So safe to say my 4 daughters and I will be transferring to another doctor!

I have had nothing but wonderful experiences at this office. The entire staff is incredibly…read morefriendly, welcoming, and efficient. Both Dr. Ana Calderon and Nurse Practitioner Stephanie Garza provide exceptional care; they truly take their time with you, listen attentively, and make you feel like a valued individual rather than just a number. I highly recommend Dr. Calderon and NP Garza to anyone looking for compassionate healthcare professionals with outstanding bedside manner.

Michelle front office amazing all front desk staff amazing as well as everyone throughout the…read morefacility, I'm very pleased that I choose Health Tx., Wurzbach Clinic

I was a former patient of Dr Gonzalez and decided to change it up and try a new doctor. Needless…read moreto say I came back to Dr Gonzalez because I couldn't find the quality of care I was receiving from Dr Gonzalez. Dr Gonzalez is very attentive and truly cares about you. I came back and I'm happy I did. My wife started seeing Dr Gonzalez and when she first started going she wasn't in good shape health wise but after more than a year Dr Gonzalez has helped her reach all her goals and now she is feeling so much better. Thank you to Dr Gonzalez for everything you have done for me and my wife. We are truly grateful. Dr Gonzalez staff is excellent. Amanda handles everything in the office and nobody does it better than her. I definitely recommend Dr Gonzalez because he is a top notch Doctor and he has excellent bedside manner.

Well, my wife was found with a mass on her pancreas and had to go through a procedure called a…read morewhipple. This all could've been prevented had this doctors office referral team done their job! 3 months with the back and forth to also be denied care for her and her son? This will continue...