The "DD" crew just blew me away on how incredible they did with my 2014 Caddy XTS... IT WAS A TRAIN…read moreWRECK when I took it in... Anthony and his fellow detailer attacked every 1/4 inch of my car... when I saw it, I hardly recognized it... trust me, it did not look this good since the day I bought it... The engine compartment even looked brand spanking new!!!! People this is the go to place for car detailing at the Show Room level... Cory, Anthony and Anthony's side kick, I wish Yelp had a 10 Star rating system, because you guys would get ALL TEN STARS...!

I took my truck here and asked Cory(Owner) for a truck detail because my new born daughter will be…read moreriding in the truck. He told me it will be $260 and I agree thinking it's going to to be spectacular job. When I got my truck back it's half ass work with dog hair still on the car, spots never touched in multiple places. I highly do no recommend this place. I paid my $220 and never coming back. Seriously, save yourself a head ache and go some where else. I still have a face mask by the side of the seat that wasn't even touched. I wish I could give it no stars. What a waste of time and money. Corey did offer to give me a free car wash or a refund half refund. I declined. If money was a issue I would have done it myself. This was a waste of time.

The wash is 18$ for the most expensive wash A somewhat…read morereasonable price The employees that guide you in the car wash will scrub your car before going in the car wash it was a good looking car wash for the area and had some vacuuming stations My only take away is when we finished our wash and parked to vacuum there was a lot of soap still left on the vehicle

I needed a quick car wash, and didn't expect much from this place, but it was close the where we…read morewere visiting. I went to drive thru to pay, and one side was closed, the other side didn't seem to be working. I was confused and a car came up behind me and the lady yelled out her window that it was broken and to just drive thru. I got to the entrance to the wash and she parked off to the side, obviously an employee. A dude in cut off jeans and a ciggarette hanging out his mouth, casually sprayed my car off a bit and sent me thru. HOW did they know what level wash I wanted? I dunno. My car and I were shot thru the wash and dry at record speed. When I got to the vacuums and got out, the entire backside of my car still had soap on it. They had no towels or anything to help with this. I was irritated, then another car pulled up next to me and his had the same thing. He happened to have his own towel, so I guess he is aware. I used the vacuum and actually used it to suck up as much soap and water off my car as I could. Then, drove away. I would have said one star, but since I didn't pay, I threw in an extra star :)

The wash and workers are good but the problem I'm having is with cancellation of my membership…read more I was informed to cancel a few days before the first of the month (which I did) to avoid any more fees and the fees were taken anyway and I can't get a refund nor use the car wash without paying again. The manager was absolutely no help at all and I felt like he didn't want to be bothered with my complaints.

Worst car wash experience I've ever had. Paid for a wash and my car came out still dirty. When I…read morewent back for a rewash, the manager Cash flat out refused to help. He was completely incompetent and clearly doesn't know what he's doing. Absolutely unacceptable service. Save your money and go somewhere that actually cares about their customers.

We went here on February 25th 2022, they recently went to new owners who are trying to spruce the…read moreplace up, good for them. We used the automatic wash stall and I have to say I was very disappointed. On both sides of our care it left a dirty streak in the middle, above and below were properly cleaned. I don't know if this was a fluke, but I am hesitant to return as I don't want to pay for this again.

excellent car wash & exceptional staff! Towels are always available & vacuums work extremely well…read moreThanks Take 5! Going to miss you when we go north

This is not a very good car wash. In my opinion, it is poorly managed and poorly maintained…read more Equipment is constantly breaking down, leaving customers without working vacuums or compressed air. My car frequently exits the wash full of soap. They advertise armor all for tires, but what they don't tell you is that it doesn't get sprayed on in the car wash. You need to apply it yourself. I was just there today and at least one of the vacuums has been missing for well over a month and again they have an entire section closed off for no apparent reason. The attendants seem apathetic and disinterested in helping the customers. There is one bright exception, a young fellow with a crew cut who works his tail off. I don't feel that the membership is a good value only because the quality of the car wash is so poor. It's definitely an example of you get what you pay for. It's a shame because when this car wash first opened it was very well managed and very well maintained. We were glad to have it. Seems like over time the Take Five people have abandoned this car wash, which is surprising given the fact that it is situated along a well traveled highway close to several highly coveted resorts in the area.

ABSOLUTELY love this place. The staff was very friendly!…read moreAlthough kinda pricey for a car wash I am satisfied! It was $20 for the ultimate car wash which seems pricy but it is worth it! My car was clean! Also get a free vacuum with a purchase of a any wash. Vacuums had nice suction and the rug beater was absolutely the best! There was dog hair and cookie crumbs on my car mat and the rug beater had no problem getting it all out!

My car was damaged on the track inside of Otto's Car Wash in Destin (yes, there's footage). After…read moreinitially telling me they were going to take care of it, they're refusing because two different quotes were $4,000 estimates (meanwhile, the owner is on vacation). So sorry that modern cars have cameras and sensors in the bumper! The attendant was working alone at the time, and told me so afterward and said he rushed me through because he was frazzled. Do NOT take your car through Otto's. If it is damaged, they'll give you a hard time, even though we all know they carry business insurance for this very reason. You'll be hearing from my attorney.

It's a new academic year for me, and with that new year comes more dirt, grime, and so forth. I…read morewanted to provide an update for the time I brought my quad cab Chevy truck in for detailing. I have written a previous review that details my first visit to the place, where they cleaned my wife's car. Please read it also for more details about my experience. I live down a dirt road, and commute a distance for school and work. As a result, the front of my truck becomes a big graveyard, buried under a thick pateen of dust. This goes on for the entire truck, as mud is caked on the sides due to a post-rain drive down my road, and regular road grime. In addition to this, my small herd of dogs sometimes ride in my truck, which ads a coat of dog hair to the interior of my truck. Also, I have a child who does not do a good job of keeping messes out of my cloth seats. With all of this going on with my truck, it can become quite a mess. I spend a lot of time in my truck commuting, so I like to have it clean. Enter the gentlemen here at S&K. These guys greeted me again upon coming in, greeting me by name, and welcoming me back. The job was like before, my truck as clean as it was when I received it from the dealership. They even polished my chrome running boards and toolbox, making them also shine like new. These guys work hard to please their customers and get customer service RIGHT. I will continue to bring my vehicles here in for detailing, and I'll keep recommending these guys to all my friends.

I really enjoyed the experience. They worked hard on it and addressed any small concern I might…read morehave. Thorough. Great job!

Good place...take credit card so you don't need change...stalls are clean and they have the blower…read moredryers ...will go back next time in area!!

Garbage. Stay away. Machines steal your money. Nothing works. 5 mins for 10 dollars. Barley worked…read moreand left scratches. The owner hides from people looking for him for refunds.

August 2024. Broken equipment brushes in the one lane auto car wash. I paid for a deluxe wash…read more While going thru I noted that the twirling brush that cleans car hood and trunk did not engage or work during wash. SUV hood was left dirty with leaf bits. I pointed this out to staff and requested that I be allowed to go thru wash again, presented my receipt, and did this within 1 day. Staff refused and insisted I pay to go thru again. I paid for a second wash, with same problem. Staff was advised. No refund was offered. No premium service provided. Since equipment to clean hood and trunk are not working, AVOID this business.

I filed a complaint against Take Five/Googoo Car Wash on Carter Hill Road in Montgomery, Alabama in…read moreAugust 2024 . Big Five?Googoo car wash knowingly overcharged me $19.00 (rounded up) every month for six months, after they reduced their rates in January 2024. I did not know that the rate was reduced until I spoke with a carwash tech at the carwash six months later in June 2024. At my request the tech showed me the details of my account on the company's computer showing the six month period that I was intentionally overcharged.  I tried several times to resolve the matter with Big Five the owners of Googoo car wash via phone and email. I requested a credit for the previous six months, which I thought was a reasonable request, because I would be refunded due to their error, and I would continue being their customer. Take Five countered my offer saying that" they will given me credit for one month's car wash, and that they have no obligation to refund with they overcharged me. Take Five's perspective was it was my responsibility to change my billing plan. Which is absurd since I did not know there was a price reduction until six months later.  However, I have read other complaints on the BBB review site regarding Big Five from other consumers who experience my same situation and TakeFive issued them a refund after contacting the BBB. Currently Take Five/Googoo Car Wash has a "F" rating with the Better Business Bureau. Take Five according the the BBB has had "538 complaints closed in last 3 years 312 complaints closed in last 12 month." I filed a complaint with the State Of Alabama Attorney General's Office who contacted Take Five corporate office. According the the AG's office Take Five stoned walled them for several days initially denying that they had received a request for information from them and then they claimed that the had problems opening up the file that the AG sent them. In the end they said that posted signs at the car wash stating their price change however no such signs exists and I have taken pictures of the car wash to prove it. They actually have no prices pointed on their location the only listing of the prices is locate the touch pad screen when entering the car wash to purchase a single car wash or to purchase an ongoing membership. Please stay away from the unethical fraudulent car wash. To add insult to injury they are still trying to bill me for services after I told them to terminate my account. I use my cash app to pay miscellaneous bills and fund it accordingly.

Fantastic job by Brandon and his crew on my wife's new car. The ceramic coating looks amazing and,…read morefor the quality of work, the price was great! Bringing the truck in next!

After I bought a new truck, getting a ceramic coating was my first priority. I'm new to the area…read moreand Brandon came highly recommended. Not my first time getting this service, but his is beyond anything I've seen before. He's a super detail-oriented guy and took a long time to educate me on the proper care for the vehicle. I'm very grateful to have found someone who's so passionate about his work. I'll be a long-time customer.