I had such a negative experience at Community Animal Hospital - between the price gauging,…read morereceiving curses on instagram from their underpaid staff, ignorance of Dr. Redden who told me he had no idea what kind of food to give a cat for kidney disease and told me to perform primary research after verbally abusing me (I was told this is his usual demeanor), I was apprehensive with this animal hospital. Talk about a new world! For the first time, my cat wasn't feral in the foyer or with any of the vets and staff at Rhinebeck Animal Hospital. The level of caring, compassion, knowledge, and experience by every one of the staff at Rhinebeck Animal Hospital is stellar. I realized what a sh*tshow Community Animal Hospital is in comparison! Customarily, my cat has to be sedated and contrary to Community Animal Hospital, it didn't take 1-2 days but 1-2 hours to recover. There's a lot more, especially paying 67% less on fees - the estimates were right on target unlike Community Animal Hospital which changes estimates on a whim. Most importantly, I was informed that my cat's lab work revealed a reversal of his kidney disease in the one year since he's been a patient at Rhinebeck Animal Hospital. That's not only a miracle, but a testimony to them!

I used to swear by Rhinebeck Animal Hospital, but it feels like they've become overwhelmed by the…read morevolume of pets they're seeing lately. The reception staff has noticeably become less friendly, and I've been waiting nearly two weeks for an important return call--with no response. Unfortunately, I've decided to move to a different vet. If you're considering this as your primary veterinary clinic, I'd urge you to factor in the long wait times (even during emergencies) and the inconsistent level of service. While many of the vets are excellent, not all are, and the overall experience has left me very disappointed.

Staff and Vets are responsive, thoughtful and professional. Great service!…read more This is a tough profession. We are lucky to have this crew available.

I called to have a 3 week old puppy seen for a cut and infected dew claw. I've been doing this a…read morelong time and knew it could be managed with good wound care, but at 70 my eyes as good as they used to be so wanted to be sure there wasn't a hair embedded in the wound. Weight was taken, wound examined under magnification, and ointment prescribed. 5 minute contact time. $200 bill. Apparently, it is an emergency unless you schedule your appointment weeks/months in advance.

HEARTLESS people! I called around 4:00 (2 hrs before closing…read moretime) with an emergency - I found a tiny kitten who needed an urgent medical assistance. The receptionist, after checking with the doctor, said they cannot take us in because it's the day before 4th of July and the doctor will be leaving early today. This tiny thing was so dehydrated and skinny and they simply want to go home early?! I was crying my eyes out. These people do not give two sh#%s about animals!

Dr. Tucker is everything you could ask for in a vet- kind, intelligent, knowledgeable,…read morecompassionate. I cannot recommend her enough.

I've taken my pets (both cats and dogs) to Dr. Jack Dalton for approx. 7 years and always been very…read morehappy with the care he has provided them. He is very thorough and has a gentle touch. He was especially kind to come to my house when my black lab reached the end of her life and had to be put down. He is a great vet and I highly recommend him.

First of all, IDK how they're able to call themselves SPCA as they are not associated in ASPCA. I'm…read morein the national data base and have adopted pets thru ASPCA for over 20 years. Sadly, these folks don't seem to get animals. I am truly worried that these people are not qualified to assess individual animals' needs and will fail to place their animals in appropriate homes. They have general (and, frankly, arbitrary) guidelines for adopting out pets and the people I spoke to couldn't speak to any individual pet's traits or needs. It was a onerous, depressing and frustrating process just to locate pets on their site and after you spend a long, long time filling out repetitive forms, you have to go over and confirm all the answers on the phone with someone who doesn't have specific knowledge of the animal involved. Truly head spinning. Also, the service there is terrible, they will NOT return calls, you always have to call back and hope to get someone. I truly worry about where the animals in their care end up.

Worst staff member attitude I've ever experienced . Don't know her name don't care. Me she we and…read moreanybody I know Will never ever go there. Horrible attitude,, fake disingenuous tone in her voice. Very condescending. I hope those cats find lovely homes. But she is terrible at her job.

Animal cruelty. I am going to make formal complaint about this place to the department of animal…read morecruelty. Our dog, Banyon is 12 years old with a cancerous tumor that can't be operated on. The vet told us to take him home and make him comfortable. They gave us pain pills. Several months later he's getting worse, but the vet stopped his pain meds! Stating they needed to do more tests first. Are you kidding me? He's old, and dying. Tests are not going to save him. They just want to make money off a dying dog. And my dog now is suffering in horrible pain because I don't have the $ for the expensive tests and they won't give me pain meds for my dog. This is animal cruelty and I'll be making formal complaint.

Dr. Bannister and the staff at Hoppenstedt Animal Hospital provide the best veterinary…read more services you could hope to find. Dr. Bannister and his staff care greatly about the animals they are taking care of, as well as demonstrating concern for the owners. Dr. Bannister has cared for my cats and dogs for 13 years and I would not consider using any other veterinarian. I am so pleased with the care provided by Dr. Bannister and his staff that I am quite willing to travel 40 miles each way to reach Hoppenstedt Animal Hospital. I would urge anyone who wants the best care possible, to bring their animals to Dr. Bannister.

Dr Sebetic and his whole team, Courtney, Kimba, Cathy, Jess, et al are all fantastic,…read morecompassionate, professional and that is after 16 years and 3 pups as patients. Dr Sebetic has called from vacation to check on all of my pups at one time or another and the team is always helpful and friendly. I don't give 5 star ratings lightly but they deserve it.

We suspected our cat had a UTI and he just blamed it on "stress", didn't run any tests, and then…read morewent on a tangent about how "I don't even want to see your cat get to 10lbs". Glad to know even vets can be terribly sexist to their female patients too... Save your money. I'll be asking for a refund.

I submitted an application, and picked out two kittens, litter mates, to adopt. I waited for a…read moreresponse. None came. I called. I was told to call back. I called again. I was told someone would call me. No one called back. I was informed that I would not be allowed to take cats home in a cat carrier on a bicycle because that would be too dangerous. Based on what? Elly Monfett said because that is what she thinks. This in New York, the first state to grant equal rights of the road to bicyclists, in 1887. (All states do now.) Bicycling is safe enough for me, but not for the cats? Are you going to arrest a mother who is bicycling for having a baby aboard? Cats are more dear than babies? A number of surveys show bicycling on the road is no more dangerous than an equal time travelling in a car. Fred Costello offered to pick up the cats and deliver them to me, but Elly Monfett threw my application away and gave the cats to someone else. I will be happy when she is gone.

Adopted my delightful Olive (formerly Bindi) last October. God bless them and the foster parents…read morewho do so much for animals in need. Always adopt, don't shop. We're grateful for places like you, and happy you are picky about potential pet parents- someone has to look out for these guys.