I am new to the area and was pleasantly surprised with what Lisa did with my dog Olly. She trimmed…read morehis nails without me asking for it! The address on Yelp is wrong, the address is: 23 Hurds Road, Clintondale. It is at their residence, follow the doggy decor. She only takes cash. She's very friendly, polite and worked accordingly with Olly not being the friendliest dog. Lisa made us feel very welcome. 100% recommend this Groomer! I will be returning with Olly.

Thought I had the wrong place at first, pulled into a farm lined with apple orchards. Took a minute…read moreto figure out where the dog grooming entrance was, but as soon as I entered I felt welcomed. Pleasant atmosphere and Lisa did a great job clipping my pup's nails. Hap is very skittish and hates any kind of grooming. She shakes and tries to run. Lisa did a good job of calming her down. Upon leaving we met her husband Larry picking apples who graciously offered an apple to sample. Before we knew it we had a bag of apples, some eggs, and tomatoes, all organically grown I might add.

First they make you pay a $75 fee up front which I will not get back. I called to have the cats…read moreseen so I could get them medicine so they could comfortably travel in our car during the holiday season which was just a few days away. I got there and was confronted immediately because I just walked in. I wasn't told to wait outside and call because they have a dog who would attack my cats, so it seemed rude. I went into a room to wait and I overheard two women talking about my visit there. The vet was speaking in a very condescending tone saying my cats needed liver & kidney function tests and she wouldn't just hand medicine over to me. She hadn't even met me or the cats yet but her tone was extremely rude. I didn't stay. They shamed me because I didn't have their vet records with me and pretty much called me a liar when I told them they had their last rabies shots in 2021. I even said if they needed another shot, that was fine. I called for a specific need and they weren't going to do that without driving up the fees they were going to charge me and I still wasn't going to get the medication to help ease the cats experience in our car. Worst part was my car is in the shop and I needed to rent a car to get them to the appointment. So all told I spent close to $300 between their upfront fee and car rental and this doctor couldn't care less. Don't go here. They are rude and don't care about helping you in Any way at all.

I originally loved this place but after yesterday I will never be back and will recommend no one go…read morethere. I was singing their praises and now will never be back. My appointment was at 11:30. I arrived at 11:25 and called to let them know I knew I was early but checking in. They said they would get me in at my appointment time. Okay, cool. My cat doesn't travel well and they know that as I'd told them before but they hadn't given me any help with it. At 11:37 I called again to see if we could get her in as she was panting and even out of her carrier I couldn't calm her. I was told they were running behind and would get to me shortly. I waited until 11:45, when I called again and was greeted with an attitude upon telling them who I was. I explained I would like to reschedule as we had been waiting so long and my cat was not doing well. The vet, who shouldn't be answering phones or even dealing with people, had an attitude and told me they would get to me when they get to me and if I reschedule, I'd have to pay a cancelation fee. I told her that if I hadn't been waiting over 15 minutes I wouldn't be leaving and hung up. This is the email I got from them and proof of my call logs. Do not go to these people, the Dr is terrible. I was told by my vet tech professor to not go into this line of work if you don't like both people and animals. It's time to retire.

April and her staff were absolutely amazing. My cat had a very hard time transitioning. They went…read moreabove and beyond in the caring of my baby. They are so loving and compassionate. I would highly recommend them. Holland Murphy

If I was able to give a 10+ stars, I would definitely give it to them, April and her staff have…read moretaken such great care of my three dogs over the last five years, now it has become their home away from home, the staff April and Michael, and all the others give my three dogs all the love and care they can and whenever I take them there and I leave them for a few days, they always come back happy and clean And I will continue to use their services as I have trusted April and her staff 120% caring for my three dogs and I highly recommend her place of business My three dogs when I pull up in front of Pet Pleasers they are so excited. They can't get out of the car fast enough and when they walk through the front door, they give such a big welcome to my three dogs and myself and the dogs. Just love it there. So if anybody is looking for a place to board their dogs or in the winter months to use it for daycare, I highly recommend April @ Pet places Ann& Wayne B

They seem to truly care for you and your pet. Friendly…read morestaff greets you. I was pleased with the service even though our dog Lacey passed after 16 years of life with our lovely family. Maybe for future clients to let them know the prices of things before you do any procedures ? Would've caused a lot less stress on the situation. Thanking them again.

I am writing to warn anyone who is planning on using east fishkill animal hospital. DON'T They are…read morehorribly overpriced I was quoted a charge for getting my cats nails trimmed $22 when I went to pay the charge was $46.71 that's an extra $24.71 which is the fee for the tech to trim the nails so for a 2 minute procedure I was charged $46.71 NEVER USE THEM!!!!!!!!! L Yazurlo

New Years eve my almost 17 yo Pug Maia is having trouble breathing, my vet is closed, emergency vet…read moredidn't open for another 3 hrs. I was in a panic. Then I remembered I boarded my dogs here a couple weeks prior,. I called & was told to bring her in now. Dr Schwarz comes into exam room,gives her a look over then listens to her heart & says I need to take chest Xray now. I knew @ that moment from the very concerned tone in his voice & the look on his face that my girl wasn't coming home. After he gave me a detailed explanation of the X-Ray he brought me to her. 2 of his staff were standing over my girl,one giving oxygen & slowly petting her & talking to her, the other also petting her, it appeared were assuring Maia they were with her. I had to make the decision to let my furbaby go. Dr Schwartz gave her the 1st shot & I was able hold her, hug her, stroke head talk to her, until the end. As upsetting & heartbreaking this was Dr Schwartz (who is not my dogs vet) could not have been more wonderful, compassionate, or empathetic. And this extends to all the staff who were there. I want to say THANK YOU for making this very upsetting situation "tolerable" with the kindness you extended to me, I deeply appreciated it. A few days later I get a sympathy card from Dr Schwarz w/ doggy footprints. Thank you, again Most deserving of a 5 -Gold Star rating

After using this practice for 5+ years, I'm happy to say we moved on. What started as a very fair…read morebusiness turned into chaos. Slowly, things like grooming and boarding shut down, the vet would always come in slurring, stumbling, drunk. Questions stopped getting answered. Appointments cancelled by them. I had tried to make an appointment in late June and was told to just go somewhere else. So I did.... In August I immediately get bombared with calls, texts, emails about how my pets are due for vaccines now. They continued to lie and pressure me about dates (my pets are not due until September). When I asked "I'll make an appointment but can you tell me what just happened for the last few months and why your staff advised me to seek elsewhere?" I was hung up on and never received another notice or message. Something really shady is happening at this poor excuse of a "practice".

everyone at the Kottage is very experienced and friendly - been taking my dog there for 5 years and…read morethey always do a great job

This is my favorite place to take my dog. Tracy and everyone she has working there are kind and…read moregentle with the pets. My baby looks her best every time she comes out of this place. Highly recommend

The vets are all caring & very good at their jobs. However, their administrative decisions are…read moreunethical & delayed our pet from receiving meds that they needed on several occassions. Our elderly dog was on two expensive medications that needed renewal on a monthly basis. We used online pharmacies to make it more affordable for our family through coupons - but this vet office made it EXTREMELY difficult to get these prescriptions approved because they wanted us to use their (much more expensive) in-house pharmacy. No matter how many times I wrote emails and complained about this practice, every time I needed a prescription refill approved, their in-house pharmacy would deny it initially and then tell me to order through their in-house pharmacy. Then I would have to call the office and write emails asking them to approve the prescription through the online pharmacy. It was time-consuming and exhausting because it was over and over again. It also meant that there were week-long delays in getting our dog the medication she needed. I hope the office re-thinks this way of working. I know they are trying to make more money by keeping meds in house - but it just makes folks frustrated that they can't get their pets medication at an affordable rate - without a huge hassle.

lack of bedside manner. Quite frustrating to deal with in the fact that they cause problems then…read moreact like it's the animals issue.

It was the first time I used Becca's services for the care of my ca. Becca is a true professional…read morewho took such tender loving care of my cat. I am more than pleased and I highly recommend her services. My cat fell in love with Becca and gives Becca 5 happy cat stars

Becca cancelled a walk with my dog on less than an hour's notice citing a car accident. She then…read moreposted photos on Instagram of her taking care of other dogs - at the same time! I can't say how horrible that made me feel as a dog owner - to know that the person who cared for my dog cared more about her own self-promotion. I could not trust her to walk my dog again.