Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Allan upgraded a few breakers in our panel that were original to the house and outdated. He also…read moreadded a couple of AFCI breakers in the bedrooms to bring things up to code. Very clean work and he labeled everything clearly which the old panel never was. He explained what each change was for in plain terms. Power was only off for a short while. Honest rate and no upsell. The only small thing was some dust from the work but he cleaned most of it. Quality electrician.

Kept blowing the breaker in the home office whenever the laser printer ran. The tech came out and…read moreadded a dedicated 20 amp circuit. Ran new wire from the panel, installed the outlet, labeled everything neatly. Very clean work in the panel. He also noticed loose connections on adjacent breakers and tightened them up, no extra charge. About 3 hours total. Fair price and would definitely hire again.

Amazing ...... I recommend this company highly…read more They called and were able to come out a day early because it was also scheduled to rain on the day we had previously scheduled.... They were able to it better than my expectations

They did an excellent job! I will definitely use them again to do my windows this fall!read more