If you enjoy having politics shoved down your throat at wildly inappropriate times and places, Dr. Zaruchni is your gal. Proceed with caution if you're anything other than a Harris/Walz superfan, though. You may feel judged, dismissed, or receive noticeably biased care. She also continues to require covid-era masks for patients without any apparent willingness to acknowledge the benefits of natural exposure years after the fact. Unfortunately, the issues don't stop there. Her staff is impressively rude, both on the phone and in person. The receptionist called me seven times, three hang-ups (one before 8am) and four brief conversations, just to insist I arrive 20 minutes early. Naturally, the doctor then showed up 15 minutes late. That's 35 minutes of my life gone, which she generously compensated for by spending a whopping eight minutes with me. In that blink-and-you-miss-it visit, she pushed an order for a mammogram. Coincidentally, the imaging center, which I never had any contact with before, has called and texted me 12 times to schedule. At that point, it felt less like healthcare and more like harassment. Makes me wonder about the reciprocity between offices. As if the political commentary wasn't already wildly inappropriate, DURING MY MEDICAL APPOINTMENT, WITH MY FEET LITERALLY IN STIRRUPS, she asked me, A STRANGER, about a current event involving innocent people being slaughtered and sexually, physically, and psychologically tortured while being held hostage. She responded with a dismissive, "Oh well...," clearly signaling disagreement with the radical idea that Jews deserve to live in peace and safety. It was absolutely unhinged. At no point did she or her staff show any awareness, or concern, about how uncomfortable, rushed, and unprofessional the entire experience was. If you enjoy condescension, chaos, and a side of political lecturing and Jew hatred with your medical care, you might love it here. Otherwise, look elsewhere. read more

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If I could give zero stars, I would. I cannot speak to the doctor's expertise because I never actually got to meet them--thanks to their administrative staff's complete lack of professionalism and accountability. I specifically made my appointment with Kelly, requesting it be scheduled before the end of the year to fit into my healthcare plan. Not only did she fail to schedule the appointment, but when I called to confirm, they had no record of it. Kelly vaguely remembered our conversation but didn't offer an apology or any solution. I'm just relieved I called beforehand and didn't waste a trip. This office is unorganized, unprofessional, and clearly not concerned with their patients' time or needs. read more

just to clarify, politics are not a touchy subject for me. but when you walk in the very first thing you see is a political flag hanging at the front desk, and political pillows and decor in the waiting area, it was just a bit much in my opinion. for reference, i came in for period problems and her solution for me was to eliminate my period by taking birth control and not try to solve the problem. when i told her i wasn't interested in losing my period or taking birth control bc of the side effects, she basically told me that im just gonna have to deal with it and then goes on to continue to talk about how i should get on birth control to fix it for the rest of the appt. on top of that, she rolled her eyes and groaned at everything i said and made me feel like she didn't care. her assistants were so sweet but i honestly left the office in tears from the way she didn't listen to me or care about my problems read more

Doctor Z is great! Finally found a doctor that explains things and talks to me. She doesn't shame you, asks lots of questions, cares about your comfort and is no nonsense and efficient. I found exactly the doctor I was looking for. read more

No stars. If you're looking for a new OBGYN, I do NOT recommend this physician. I originally booked an appointment with this doctor based on the great reviews on my insurance provider's website. This would be my first appointment with her and the procedure was to replace my IUD. I received a call stating the doctor needed to establish service/meet me before completing the procedure. I went through with the appointment and after waiting an hour past my appointment time, was taken back to be seen. The nurse asked what I'd like to talk to the doctor about and I told her this appointment was to establish the client relationship with the doctor. She said I didn't need to do anything and can leave but before I left, I heard the doctor SNAP at her to take my blood pressure. She was clearly flustered and upset by how she was treated. As I left, I was kind and said thank you to the office staff and noticed the doctor lecturing her staff. She didn't even turn around to acknowledge me even though the whole reason for my visit was to meet her. Later in the evening, the doctor called me and suggested I go to Planned Parenthood for care as she wouldn't be able to see me for a month. The overall experience was awful. Unprofessional and borderline unethical. Please keep searching! read more

I was referred to Dr. Zatuchni by my primary physician and I couldn't have been more pleased with her expertise, professionalism and personal time and attention she gave to me as well as her very friendly staff! I truly feel I am in very competent hands and very comfortable with choosing her as my gynecologist! read more

Just not going back. Didn't feel like she took me seriously and she appeared dismissive. I'm going elsewhere.

Was 11 minutes late by the time I arrived in the waiting room, was told to wait for 3 minutes, and then was turned away because I was over their 10 minute grace period which I feel is unfair since I really was only one minute over the period, so I drove 20 miles trying to get there through the traffic, and ended up being turned away read more

I was looking forward to seeing the doctor as my ob retired. I understand people may run 10-15 behind, when when I have waited 45 minutes to not be seen, that's just unacceptable. Especially when my husband had to take time out of his busy work day to watch the kids. Another woman walked in and asked how behind she was, and another woman commented that's why she hates going because it's always like this. I don't have time to plan for 2 hours for an ob apt, and will be finding another doctor. Super bummed. read more

This was my first visit to Dr. Zatuchni and so far I like her very much. The staff was very nice and I saw the Dr. in a timely manner. The Dr. was very, detailed in asking me all sorts of questions about my health and family. She gave me thorough information I needed as she was examining me. She had me do lab work and wanted to set an appointment to follow up on her findings. She also gave me homework to read to help me make a concise decision on moving forward with my health. I look forward to continuing to stay in her care and having her help to keep me healthy. read more

Dr. Zatuchni is always very helpful and really cares about her patients. She is hard working and so is her staff. She will always go out of her way to make sure you are taken care of. read more

I have been Dr. Bettina for several year and I can't rave enough about her commitment to her patient that is me. I had a serious condition that had to be treated and she went above and beyond to take care of me. She made sure that I got my medication in time (calling me and insurance company after her business hours and even weekends. I have never met a doctor who does that.) There were many frustrating moments with the insurance company on getting approved for my special med. Dr. Bettina was very sympathetic and patient. I can't list all the things she did over the years because there are too many. I felt truly cared for in time of need. I would highly highly recommend her for any women looking for an OBGYN. read more

The office staff in this medical practice is the single reason I hate going to this doctor. The office manager has been very condescending on many occasions, but this last visit really made me decide to look for another doctor. I was asked to refill all the forms after being Dr Z' patient for the last 4 yrs. When I skipped few areas (surgeries from many yrs prior) on the form, I was very rudely reminded of what I missed. I was told what procedure/s I did not write down. WTH! I told the front desk woman (same rude manager) to write it in herself on my form since she already has my history which I provided in the first place when I filled the forms on my first appointment. Isn't it between me and my doctor? This conversation took place at the check-in window and was overheard by others in the waiting area. So much for privacy in medical office. I regret this office having any of my medical history and personal data. I feel like my privacy was violated on most personal level. read more

I am so glad I have Dr Z She takes time to talk to you before and after to make sure any concerns are addressed. My friend and I were saying each of us had the better doctor and it turns out we both go to Dr Z ! I always feel comfortable when I arrive and have never had any issues with any of the staff. read more

Literally, do not go here, I am such a friendly & patient person yet everyone in the office front was still so rude even tho I was so nice the whole time. Contacting them is the worst, I can't find an email for them anywhere, and they don't even let you leave messages on the phone when they're closed & I'm trying to cancel my appointment, which is on Monday, today is Friday & I got my period unexpectedly at 1, the office closes at 12 so I didn't get to reach them before to tell them I couldn't get my testing and other things done since I'm now bleeding. They will be closed for the weekend so I'm screwed with cancellation fees. If they had a voice mail & friendlier staff, things would be a lot better there read more

I have found Dr. Z to be amazing. However her staff is horrible and the single reason I will be looking for a new gynecologist. Their call back times are appalling and the miscommunication is even worse. It really is a shame that a great doctor is being brought down by her abysmal staff. If you generally have no issues besides a once a year check up then I would recommend Dr. Z. Anything past that, that would require coherent communication or a call back, don't waste your time. read more

As much as I love Dr. Z, her staff in this office is horrible. Lori who is Dr.Z's assistant used to be friendly when Dr. Z was located at Valley Care. The young receptionist is even worse. No smile, no greeting. She made me feel like why the heck do I even need to see an OBGYN and made me felt like it's because patients like me is making her work. OMG. read more

Bettina Zatuchni, MD - Obstetricians & Gynecologists Near Me - Pleasanton, California

The experiences here have been pretty awful. I'm fine with the staff. But, Dr. Z has left a pretty sour impression on me. She was condescending during my appointment with her, so belittling. I do not recommend. read more

The negative comments about Dr. Z and her staff are ludicrous. She delivered both of my children. This amazing, caring woman literally saved my life during my second delivery in which I lost 8 units of blood on the table and required a hysterectomy. Because I had placenta percreta, Dr. Z took all the necessary steps to keep my baby inside until the scheduled C-section. I delivered next to the Operating Room instead of Labor & Delivery so that I would be next to the Blood Bank. ALL MEDICAL STAFF at ValleyCare was notified of my complications in case I came into any of their facilities with an issue. I was very, very well taken care of at every step. And that is because of Dr. Z. I'm sorry but a Dr's job is not to hold your hand through every insane, ridiculous, imagined complaint that you come in with. As you can imagine, I had real tough questions. She always, always took her time with me. I never felt rushed. To be honest, I am glad that all of the negative people stated they will never go again. That just means I have better chances of getting an appointment with the greatest doctor and I will not have to run into any of you. read more

Just popped in here after being referred and I could not be happier! It was lunchtime when most offices lock the doors exactly at noon but I asked if I could come in and make a new patient appointment and this front office staff made me feel like a long lost friend! The staff was over the top KIND , funny and were in no hurry to get me out ! I'm so happy to have this great office and I will yelp my review after my upcoming visit! Thank you so much for being kind, patient and inviting! See you soon! read more

So far, so good. Even though Dr. Z is busy, my complaint and symptoms were prioritized and the receptionist fit me in the day after I called for an appointment. Staff was kind and fairly professional (though I did hear a bit of griping behind the desk while I was waiting, but I don't remember the details). Office is nice and clean. The nurse gave me some good advice about getting established with an OB now so I can build a relationship with the Dr. and begin taking care of myself with her guidance a little before I try to get pregnant. (Dr. Z does not practice as an OB anymore, unfortunately). I liked Dr. Z! She is a bit brisk, but I felt like she still had a good bedside manner and was caring. She was mindful of trauma in my history and adjusted her care accordingly. She listened to me about my complaint, believed me, did not minimize it, and took it seriously. She ordered an ultrasound that day and gave me lots of imaging centers to choose from so that I had the best chance to be seen right away. It's a bummer that they have to send patients out for ultrasounds, but that may be because she wanted an abdominal one in case my problem wasn't related to a gynecological issue. I think her ultrasound machine is smaller and just for gynecological-related issues. So at least she was trying to be thorough! Ultimately her assessment was right and it's a gynecological issue. I had the ultrasound two days later, but later that night, before the results were even sent to her office, I went to the ER and got a diagnosis there, one that matched her suspicions. They also recommended surgery as she said she would recommend if it was what she thought it to be. Good job Dr. Z! I was originally going to wait for her office to contact me to discuss the results, but since my pain and discomfort has increased dramatically since seeing her a few days ago, and I now know my diagnosis, I will call her office tomorrow. Overall, my experience thus far has been good and her credibility checks out, based on my conversation with the OB/GYN consult I had in the ER. Above all, I appreciate that she listened to me and even praised me for detecting a problem, listening to my body, and coming in. Thank you Dr. Z for hearing me! I am just hoping her office will act quickly and schedule me as soon as possible to come in for a referral to treatment. read more

I've been seeing Dr. Zatuchni for many years. She's always taken her time with me and explained my options. When I've had any concerns, she's always put my mind at ease. She follows up with me with test results and any calls I've placed to the office for her. I've recommended her to my mom and a couple of friends and they all love her as well. I'd not hesitate in recommending Dr. Z atuchni to my friends or family. read more

Dr. Zatuchni is amazing; she has a great personality and I felt very comfortable around her. I enjoyed the environment of the office with the many hints of women empowerment, and I appreciated the friendly atmosphere of the staff. Dr. Zatuchni is relatable and professional, and I can't thank her enough for the swift, easy experience. read more

The most irresponsible doctor I have ever met in my life. My wife went to her office with lower abdomen pain and was asked to get a Pelvic CT scan done. The Scan report was sent to her office on a Wednesday but she was too busy to look at the report until next Monday. We had to call her office several times about the CT Scan report while my wife was still going through excruciating pain. After, numerous phone calls, her admin assistant called back Monday afternoon stating the CT scan report looks normal. Keep in mind, my wife is still in pain and we just wasted over a week with this doctor. She didn't even ask my wife to go back to her office to figure out about the source of her pain. Dr.Zatuchni does not care about her patients and will not follow up with you even if you are in pain. Do not recommend at all. read more

I feel that this office is after your money. I didn't have a personal problem with the doctor until i spoke with her on the phone regarding the additional $50.00 administrative fee for her staff to do their job. She said that insurance doesn't pay enough for her staff . "Double dipping" is what I call it and insurance says, " This is fraud." I mentioned to her that I work many hours and it is not my responsibility to give your grumpy staff a raise, so she told me to go get my paps somewhere else.... Wow!!.. that is nice! That is a doctor out for herself!! Not really the doctor for me! good luck with this one!! read more

I hate to leave a negative review because Dr Zatuchni was wonderful, But, her office staff is horrible, unprofessional, and lazy. I visited the office during Covid and felt completely safe. I was referred by my primary. The office staff took my insurance card and I filled out all the paperwork.. I went in had my appointment and left. A month later I received a bill for $350 from the Drs office!?!?!? Uh what?!?! I call and they inform me that they did not cover my insurance. In all my years of going to Doctors appointments, if they do not accept your insurance they notify you PRIOR of being seen so you can decide if you want to continue and pay out of pocket or find a different Dr. I worked with their billing department and my insurance to get it cleared up. At one time my insurance showed paid and I was $0 responsible. I contacted the billing staff 2 more times to confirm there was nothing else needed on my end. I never heard back so I assumed I was good to go.... Until I got a pink slip saying I was going to be sent to the creditors within 10 days if I did not pay. I called the office to pay and mentioned in the future, can you inform any new patient if their insurance is not covered, and she gave me a rude response that it was my duty to do my research to make sure the Dr covered my insurance. Why even take my insurance info if you aren't going to look at it. read more

This was the worst experience I have ever had with a doctor's office. After my visit, I come to find out that because I asked a few questions pertaining to my health, the doctor CHARGED ME FOR 2 VISITS instead of one?!! When I called to talk to her about it, she told me that if I had come in without any questions or concerns, she wouldn't have had to charge me. How is my health not part of my wellness?! And then she got super rude and told me that the amount of money I was contesting was "ONLY $XX" amount of money. How condescending can you get? I don't get rich ripping other people off, so "only" any amount of money is a lot of money for me. The office staff was rude, condescending, and more importantly, do not seem to care about people. In the healthcare industry, if you don't care about people, you should find a new job. I will never recommend this doctor to anyone. She was rude, didn't seem to understand that she rips people off. read more

After my visit today I have had the last straw!! The staff is awful rude and do not care about you as a person! After being a patient for years I was asked to refill out all forms which was silly in itself! After missing one appointment in all my years of being a patient due to no notice I even had an appointment (they set them months in advance) I was expected.to pay a fee of $50. I asked to discuss the fee with the doctor and she patronized me while doing my annual exam! Completely unprofessional and very rude. I felt violated after the exam. Which she spent a whole 3 minutes on! Point is these people are rude and are in it for money in there pockets! Go elsewhere!!! Find a doctor that really cares about you as a person!!! read more

Could not believe how pleasant my routine exam was! Those girls are so sweet! Seriously dr. Z is too sweet she remembered so much a year later! And Lori was so helpful! Very knowledgeable! read more

I have been a patient of Dr. Z for approximately 5 years. I was sad when I saw the other reviews because my experience has been so different. I came to Dr. Z when she stopped delivering babies and left Valley Care. Dr. Z had been recommended by 3 other doctors and that is important because doctors understand credentials, knowledge, experience, and standing in the medical community. Dr. Z has over 20 years experience, and is a talented physician who cares deeply about her patients and went to very good schools here in the U.S. Dr. Z practices medicine because she cares about her patients. Even though she stopped delivering babies, she made time for me (on a weekend!) to hear my complaints and calm me during my pregnancy when I thought I might be having a miscarriage. She personally called the OBGYN that she referred to make sure I was getting good care during my pregnancy. She called me after I delivered my baby and sent me texts to check on my progress. I know from other patients that I am not an anomaly. Dr. Z is well-respected in the medical community. I know when I go there that I am getting an experienced, well-trained, professional that is giving me advice. Now, I have not had bad experiences with her staff. Lori, her office manager, makes sure I get my prescriptions and that staff have my file properly documented in my own handwriting (for legal reasons) and I do appreciate it. She is kind, straightforward, and follows up regularly. She also has a great bedside manner and a great laugh. I really urge you to give their practice a chance given all the years that Dr. Z has been in our medical community and all of the patients (like me) who never have the time to go on YELP to write reviews because of our children, work, and other commitments. read more

I am surprised by all the low star reviews. I have been going to this office for a few years and have been happy and satisfied. They do their job well and have not experienced any negative attitude from the office staff. Dr. Z is great! She goes over options and answers my questions. read more

I have had 2 visits within 2 weeks and I am so thrilled that I have finally found a wonderful,caring and knowledgeable OBGYN such as Dr Zatuchni! She listens and never rushes her visits--something that is not common these days. Her staff from receptionist to her nurse are wonderful--very caring and efficient. read more

Dr Z is wonderful. I took my 15 year old daughter to see her and she was very patient and sat down with her to talk. The dr listened and explained her recommendation and why. I can't get over how personable she was. My daughter has absolutely no reservations about going back. I highly recommend Dr Z!!! read more

I made an appt to see this dr for the first time! She was awesome, informative, Im just sad she doesn't deliver anymore! Other than I felt very comfortable with her!! She didn't rush me! She talked to me about all my options!! read more

I have had Dr. Z since she started practicing in Pleasanton several years ago. I have never had a problem with her and she is one of many doctors that I trust and love. She really cares and does take care of you. I am lucky to have her for my GYN. read more

I have been a patient of Dr. Zatuchni for years. This is a personal sort of topic so without getting into specifics, she has helped me many times as a whole person, not only related to medical patient services, but also helped me with my emotions related to the various issues for which I've been seen. She has very much set my mind at ease many times over. I am truly grateful for her support. She is warm and human. As any woman knows, this is incredibly important in a Gyn practice because of the nature of what we face, how it all affects us, and even how we can come to feel about ourselves. Dr. Z is far and away the best Gyn I've ever had. In fact, I moved to another town a ways from Pleasanton and now drive an hour to continue seeing her as a patient because I simply can't imagine having anyone else as my Gynecologist. Today was one of those important days. I urgently needed to be seen and Dr. Z came in on what was supposed to be a day off for her and saw me. How wonderful is that? I've been on this planet for a pretty long time and I have never experienced this before or even heard of it happening for anyone else. If that's not dedication and caring about your patients, I don't know what is. Also, she's down to earth, very forthright, demystifies the mystifying, and has a great sense of humor - all things which I happen to value very highly. She makes a visit to the Gyn the most excellent experience it can be. I love her. read more

Dr. Zatuchni is an amazing doctor! I absolutely love coming to her office. The staff is wonderful and she is so kind and welcoming. Every time I have a problem Dr. Z takes her time and explains everything to me detail. I highly recommend Dr. Zatuchni! She is wonderful! read more

I have been going to Dr. Z since I moved back to the Bay Area in 2002. She was recommended to my by my primary Doctor. Dr. Z is the best physician of any specialty that I have seen in the Tri-valley. She is beyond knowledgeable in the world of women's health and truly cares about her patients. I have been fortunate enough to not have had any emergencies but had a procedure done back in 2004. She called me two days after the procedure, on the weekend just to check in and insure that there were no issues. I trust her implicitly and would with any other health concern. I had a consultation today and the staff was very friendly. I would and do recommend Dr. Z to any woman that is new to the area or looking for a Gynecologist. read more

Over two years ago, I was referred to Dr. Zatuchni by a friend who is a breast cancer survivor with high standards for her medical care. Since then, I have been extremely happy with and confident in Dr. Z and her staff. In my experience, Dr. Z is a knowledgeable, thorough, proactive and personable medical practitioner. She is highly professional and business-like and in the past year, advocated on my behalf with my insurance company. She follows up in a timely manner with test results, and her staff couldn't be more welcoming. Highly recommended! read more

I love it here , The staff is so nice and Dr Z is amazing! Lori is very helpful, she always go above and beyond for me. Its very much appreciated . read more