This is the first time, I rate a doctor 'one' star in my entire life. There are a few reasons for it. 1) Staff was unprofessional, not patient enough - they behaved like someone made them work there and they are not enjoying their work at all. The only thing they cared is to put on a mask up to your nose till your chin. - The receptionist wasn't professional to answer questions, no smile, no pleasant welcoming. - The nurse is the same, no information on what are the next step, what should I expect, etc. I had to ask her every time about the next step while I was there. And her response gave an impression that she doesn't like when I ask her questions 2) Doctor Vogel - I shouldn't be shocked at her behavior after how her staff made me feel there. But as I said earlier, the only thing they cared is to follow a policy of having a mask covering 80% of my face. I understand their concern but it shouldn't be in such an unprofessional and harsh way. Here is a detailed story: I had my own mask and because I had nose surgery a while ago, I use a washable/reusable mask only that is also lightweight. The receptionist asked to pull my mask up to the nose until my eyes and I informed her that I had nose surgery, I need to keep it like this as it hurts. Then she started "oh, we can't let you in, it is our policy, bla, bla". I said ok. She gave me their own plastic type of mask, I put it on. Then the nurse came, and the same conversation to raise my mask up until my eyes. I informed her also about my nose surgery, its pain, etc. but I still raised it again. Then, while I was waiting for doctor Vogel in a room, I put my mask below my eyes but it still covered my mouse and nose. As soon as she entered the room, without even introducing herself, she jumped on to raise my mask and pushed it hard so I keep it there. It hurt my nose. I said doctor I had nose surgery and it hurts. She didn't even apologize for hurting me, causing pain, and continued her conversation as if nothing happened. Despite of informing the entire staff about my pain and the reason not to raise the mask up until the eyes, they focused too much on their mask policy. I booked that appointment because I had concerns about my pregnancy, something wasn't going right. Instead of focusing on my pregnancy concerns, they only worried about how high I raised and keep my mask. And today, I got a surprise bill of up to $200. I asked them to inform me in advance if my insurance covers it and provided them with all the information in advance. I had a miscarriage, and when she checked she said that everything is fine... :( Not blaming her for it but didn't have a great experience as I expected. I hope after this review, they will make positive changes by prioritizing their customers and provide a more professional service. read more

Vogel in our experience is best and caring. She took good care of my wife during her pregnancy and suggested everything that is good for baby and my wife. Both baby and my wife are doing good especially something special about Vogel is that unless some unforeseen circumstances on her side, she will attend her patients for delivery either it's midnight or early morning or mid afternoon. She is available 24/7 to attend her patients especially during delivery time. read more

Wonderful! She cared about by health and always gave me the full picture of information that I needed. Throughout my pregnancy I appreciated her direct prompt responses to my questions - day and night. Her practice has a great quality, organized office staff. Most importantly, the nurses at SR Medical say she is the best OBGYN. read more

Dr. Vogel has been my OBGYN throughout my pregnancy. To date I have been very happy with her services. I have never had to wait a super long period of time. I feel that I have a chance to ask questions and have been satisfied with the quality of the responses. The front staff have always been friendly and helpful. The nurses have also been super nice, patient and upbeat. The clinic is very clean and inviting. read more

She is amazing. I wouldn't want anyone else to deliver my child!

Dr. Vogel misdiagnosed my ovarian torsion. She didn't believe my intermittent pain was 10/10. Because it wasn't caught early enough (had to get another opinion) they had to remove my left ovary. She didn't visit me in the hospital room except for discharge and had very callous bedside manner. Is it too much to ask for a Dr. to at least pretend to care at all? She also never explained my options just said I'm checking for "surgical abdomen" but she shouldn't have ruled out torsion since I was up all night in hospital with severe pain. read more

I love Dr. Vogel and her staff. She was very helpful for my first pregnancy. I changed over to her after having a horrible experience with my first OBGYN. I have many pre existing conditions and unlike my first OB she did not shy away from helping me through this pregnancy. She was very informative and made me feel at ease. A lot of the reviews mention that she makes you feel rushed but I don't get that feeling from her. She does speak fast but she is very informative and thorough during her exams and always asks if I have any questions or concerns. My best friend lives in San Lorenzo and recommended her. I live an hour away and chose to use her as my OBGYN (with no regrets) and even delivered here in San Ramon Regional.. She is always able to accommodate me when I need to change my appointment and I have no regrets choosing her and have continued care here again with my second pregnancy. Her staff is also very personable and always asks how I have been and how my daughter is. We have exchanged toddler stories and they always greet me by my first name with a smile. read more

Rude staff. Doctor is always rushed and doesn't give you a chance to ask questions. Appointment system is ridiculous , they never have any dates available. Ladies at front desk super rude! I don't understand why you would run a business when customer service is your last priority. Clearly everyone wants to be treated respectfully, so this place won't be earning my business anymore! There are much better doctors with much better customer service in town. read more

Dr Vogel and her staff are great, very patient and well knowledgeable. I just wish there was less of a 'daylight robbery' going on. Her clinic charges a fee of $20 for all state required paperwork that needs to be done. Its not employee or employer required or for fun, the state of CA needs it to pay me so being charged extra just doesnt make sense. Also her appointments have sometimes been rushed. Now Dr Vogel knows what she is talking about but is very fast in going through her visits so if u need someone who is patient and willing to listen endlessly, Dr Vogel is not your lady. I gave her 4 stars because she recognized my high risk and put me on a plan to see perinatologists right from day 1 where they monitored me very religiously, she took the time to be available on a public holiday for my unplanned delivery when i went into labor at 39 weeks and because of all this i had a successful delivery and quick labor. She has very good medical knowledge and knows what she is doing. I trust her 100%. My pro tip would be to have your list of questions ready ahead of time and ask them at your visit, so u wont forget when ur rushed thru the appointment. read more

Terrible bedside manners with outdated fetal monitoring equipment. Wait is always minimum 30 min for prenatal visits. She spends 5 min...max 10min rushing questions during actual appointment. I regret putting me and my baby's health in her hands. Thankfully I have amazing insurance and will be shopping around. read more

Dr. Vogel is an awesome doctor and I totally trust having my pregnancy in her hands. The staff in the office are also great, always so nice and friendly. In my 2 pregnancies (1 miscarriage and 1 nearly due) I have never waited more than 10 minutes in the waiting room and there was never more than 2 others in the waiting room at all the appointments I've been to. Would definitely recommend her to anyone needing an OB. read more

Dr. Vogel is an amazing OB GYN. She always spends plenty of time with me at appointments, and she was so helpful during my pregnancies. After a late miscarriage with my first pregnancy, she went out of her way to make me comfortable and secure through my second, offering to check the heartbeat and reassure me any time I needed it. She answers calls and emails VERY quickly, and she did a wonderful job on my 2 c-sections. She is very kind and sensitive. These reviews baffle me. I'd recommend her to anyone! The only negative experience I've had in more than 13 years of seeing her was with one particular receptionist. When I discussed what happened with Dr. Vogel, she remedied the situation immediately. She's awesome. read more

I believe this is my 2nd ever post to Yelp. I am not into bashing people/businesses, and always want to give people the benefit of the doubt. However, I think that in this case it is important, as choosing an OBGYN is a very personal and important decision. I have been a patient of Dr. Vogel's for years. My first horrible experience I had with her was after having a surgical procedure done by her many years ago. After many complications, and following up with her after about my concerns, she had no interest or patience, and immediately passed me on, saying I needed to see a urologists and plastic surgeon. I was very frustrated, but did both. (Btw- her bedside manner was horrific). I followed her advice and saw a urologist and plastic surgeon. Both doctors were great and tried to communicate with her about what was going on and what they could do. Neither of them got cooperation or any follow up from her. Fast forward 7/8 years. I lived with the issue and side affects from the surgery. I finally had everything redone and fixed last year and couldn't be happier. The surgeon was blown away with what he saw that she had done!! BELIEVE IT OR NOT...that is not even why I am writing this review. I continued to go there, only because I NEVER saw Dr. Vogel again. However, Marybeth, the PA, is amazing, so I would see her when needed. SO, this takes me to today....I have been taking a RX for over 20 years!!! Same medication every day!!! Prevents a breakout I get on my spine that has been associated with numerous battles with viral meningitis. Because I have been on the same medication and same dosage for many years, I usually just have 12 refills at a time. On Thursday morning, when I realized I needed a refill, I called the pharmacy, and was surprised there were no refills. It had only been 2 months since my last visit at the office, AND, this has been an ongoing maintenance medication that I have been taking for 20 years!!! It wasn't like I had gone a year without being seen. The pharmacy said they would fax the doctor. On Friday I called the pharmacy to follow up, knowing it was Friday and everyone would be gone for the weekend. The pharmacy told me they had not heard back from the doctor's office and suggested I call the office directly to make sure it was taken care of. This led to about 5 calls to the office throughout the day. Of course, they were getting very annoyed and kept putting me on hold to talk to Dr. Vogel. Several calls back and forth, I was assured it would be taken care of before they all left at 5. I even agreed to a schedule appointment with Dr. Vogel - set for this Thursday. I went to the pharmacy at 4:50 and they still had not received anything. They had tried calling the office directly as well. I called again after 5 and got the answering service. Dr. Vogel was on call and I had them contact her. I was told she had sent it over and she didn't know why they didn't receive and that she was going to send it again I followed up with pharmacy and they still did not receive anything. They tried to contact her again as well. Beyond frustrated, knowing the pharmacy closes at 8:00, I called the answering service again. They actually connected me to Dr. Vogel directly!!!! She was beyond rude!!! Said she wasn't in a place to deal with this and would take care of it later. I tried to explain the importance of me not going a day without this medication. She repeated she was not in a place to deal with this (quite frankly, sounded like she was at a social event with all of the background noice - definitely wasn't the ER). I asked if there was another doctor I could talk to who could help and she said no. I am honestly blown away!!!!!! I asked if she could call the pharmacy, I had the number right in front of me for her, and if she could just approve a few to get through the weekend. She againg stated no, and that she wasn't in a place to be dealing with this stuff. Hmmmm....doctor on call??? Hope that my medication is called in and ready tomorrow, and I hope this doesn't escalate into anything more serious, like viral meningitis. Do yourself a favor....avoid her!!!!! read more

The only thing worse than her curt beside manner and hurried office visits is the gross incompetence of her office staff who couldn't get straight which hospital our insurance covered. We were assured yes to San Ramon Regional only to discover on our own, no. John Muir only. When confronted, we were told they had forgotten to update us. We weren't the only ones. Others were duped into seeing a doctor who couldn't possibly deliver for them too. We had to switch doctors more than midway through pregnancy. Worse yet, they kept messing up billing. Took dozens of phone calls to help them figure how to correctly charge our insurance. How sad and needlessly stressful during this already stressful time. read more

Dr. Joanne Vogel delivered my baby girl. I credit her and the team at San Ramon Regional with keeping my baby and me alive and healthy. She was professional, attentive, and patient with her advice and care. The day before I delivered, she estimated my baby girl's weight exactly by feeling my stomach. She knows what she is doing, and I trust her completely. read more

Dr. Vogel is the best!! She delivered both of my children and there were initial complications with our first born. I was beyond impressed with Dr. Vogel's approach to not only put me at ease but her ability to do what she needed to do to control and command the delivery room. She is very professional, intelligent, and beyond competent. I have had a few Ob/Gyn's in my lifetime and I feel very fortunate that I am her patient. I respect her honesty, her straight forward approach and especially her wealth of knowledge and expertise. If you are fortunate to be her patient and have the health insurance that qualifies, I would not pass up the opportunity to be her patient. read more

Dr Vogel is fantastic. She's isn't rainbows and unicorns if thats what you're looking for, but she's definitely very smart and educated and knows what she's doing. In fact I prefer someone that's more straight to the point and honest. We had some complications during my pregnancy, and she was professional and helpful during the whole process. While delivering my daughter, the cord is wrapped around her neck pretty Tightly, I had no idea what was going on. She handled it so well make sure my daughter was very well taken care of and provided excellent care for both my family and I. When it comes to experience, I would trust her with my life. Her office staff is very friendly as well. They also have email capability, and ages very quick to respond. I highly recommend her. read more

Had a horrendous experience with Dr Vogel when she happened to be on call at San Ramon Hospital when I went to the ER over Thanksgiving weekend for the vomiting caused by a degenerating fibroid - the fibroid that I'd been diagnosed with less than a year before by my then-OB/Gyn over Thanksgiving weekend. I have never, ever had a doctor treat me with such a lack of respect, not mention her grossly incompetent medical advice and (attempted) treatment. In fact, I got the distinct impression that she was trying to strong arm me into having an unnecessary hysterectomy that night rather than waiting 36 hrs until Monday to call my own doctor. Either it was an attempted wallet biopsy, or else she's just an incompetent doctor with the bedside manner of a drill sergeant (or both). When I went to the ER I knew what my diagnosis was, I just needed some Ondansetron for the vomiting caused by it. Being as my beloved OB/Gyn of 26 yrs sold his practice and moved to Michigan a few months ago to become a medical school professor, I didn't have a doctor I could call on a holiday weekend, and my insurance doesn't cover Urgent Care (go figure). Dr. Vogel instructed the ER to send me for every possible expensive test she could throw at me, incl. a CAT scan and another ultrasound, despite the fact that my own doctor had done an ultrasound just a few months prior. She then insisted that I be admitted - something that I didn't even realize was happening until they wheeled me directly from imaging up to a ward. I told them that I absolutely could not stay overnight, especially since I'd just left my two dogs at home, and nobody in my family even knew I was there. When the staff told her that I didn't want to be admitted, she stormed into the room and proceeded to demand that I position myself for a vaginal exam without even closing the curtains, in full view of my hospital neighbor's husband, son and teenage grandson. I refused. She then proceeded to try every possible tactic to get me to agree to allowing her do hysterectomy on me that night. She loudly barked "YOU MIGHT HAVE CANCER! YOU NEED TO LET ME DO A HYSTERECTOMY RIGHT AWAY! At your age, why don't you want a simple hysterectomy?". I told her that no surgery is "simple" - and I've had enough surgery to know - and she replied "I meant simple for me to do.", which tells you exactly where her priorities lie. It was especially troubling being as the woman in the next bed was actually dying of ovarian cancer, and she and her entire family witnessed this whole spectacle. In fact she was so loud that I could see over her shoulder the rest of the staff was gathering at the door wondering what all the yelling was about. I still refused, and then then she refused to release me until I'd waited 2 hours for the IV Ondansetron to take effect (IV Ondansetron doesn't take 2 hours to take effect) and I "proved to her" that I could eat a meal without throwing up. Long story short, I ended up taking out my own IV and telling the nurse that if Dr Vogel did not release me within the next 10 mins, I would just release myself. I emailed my former OB/Gyn a soon as I got home, and he said "You don't have cancer, but if you did, a vaginal hysterectomy would be absolutely the wrong thing to do, because it can cause the cancer to spread. You don't need surgery anyway, because a degenerating fibroid will resolve itself in 2-3 weeks, so unless you're in severe pain (I wasn't) there's no reason to do surgery.". I wouldn't let this woman touch me with a 10 foot pole, and I can only hope that no one else allows her to bully them into unnecessary surgery. You have been warned! read more

Dr. Vogel is the best doctor I've had. I'm very surprised to see a negative review. I feel obligated to post a review about my experience. Although I wonder if the reason more people aren't writing reviews is because they don't want to have to share her. I was a patient of hers for over 10 years, the only reason I no longer see her is because I moved to Pennsylvania. Dr. Vogel has seen me through a lot (the loss of my son at 21 week gestation, the birth of my daughter - emergency c section, a miscarriage, the birth of my youngest daughter - another c section and several other issues that I won't bore you with). She is direct, honest and compassionate. I have never had a doctor who went above and beyond for me and the health of my babies. I miss almost everything about California but Dr. Vogel would be in my top 5. read more

I can't say she is a bad doctor. Her observation and assessment was right or logical. However she spent as little time with the patient as possible. She does answer some questions through email but never thorough and seems not so caring. As other reviewers put, it seems she booked too many patients and she got impatient when you have more than 3 questions during one visit. read more

I really wish I would have reviewed Yelp when my wife selected this doctor several years ago. Recently, my wife has been in severe pain for several weeks. After waiting weeks for our appointment, instead of asking how her patient is doing, Dr. Vogel came in and said, "your insurance is not active, so before we talk further I will find out what your 'out of pocket' expense will be for today." Rather than asking my wife, visibly in pain, what questions she has, Vogel left to find out how much she would charge us. At that moment we decided to look for a new doctor. Funny, before we left, her admin staff came back to inform us that although there is a "problem" with the insurance, everything is covered. Wouldn't it be nice if doctors worried about helping people BEFORE worrying about how much they can charge? I know our insurance company obviously has a problem, but shouldn't Dr. Vogel be above that and spend 10 minutes with a patient and actually care about her well-being and try to calm her? And in a worse case scenario, what if she spent 10 minutes calming someone, obviously in pain, and didn't get paid? Is a little bit of bedside manner too much to ask? We'll be looking for a doctor with a good bedside manner that puts the patient first and billing second. read more

Vogel's license should be revoked! She is the poster doctor for "production" at its best. She books too many appointments and after growing old in her waiting room, she will spend the least amount of time possible with you. If you ask her questions about your health, the health of your unborn child, or medications she will avoid answering. Her canned answer is "ask your primary care physician". My delivery was as bad as it could get. My baby's heart rate kept dropping. This horrible ordeal was being managed by the nurses at San Ramon General. Vogel showed up at the last second, 8 hours late. During my labor she never called the hospital to check on my progress. Because she was absent for most of my labor, the delivery was horrific and I tore badly. She stitched me up "without" any pain relief. I begged her for some kind of antiseptic or pain reliever and she ignored my cry. Because of her incompetence or lack of concern for my welfare or the health of my baby, I have a raging infection from my delivery. Post-delivery, I could not get an appointment to see her for almost 8 weeks because her calendar was full. I thought I had signed up for a state of the art OB/GYN physician and ended up with a delivery like I was a refugee in the jungle. The health of my baby and myself were grossly compromised, as we were both in distress and Vogel was nowhere to be found. Your health and the health of your baby is not worth the risk of being Vogel's patient. There are so many bad yelp reviews for Vogel, I should have been smarter and found another OB/GYN. Avoid Vogel or you will be sorry. read more