They came in a reasonable amount of time and did the service that was requested. Also, they did…read morerespect current finances at this time and give some suggestions to keep up on maintenance. The reason for a 3 stars is not the technicians that need 5 stars. It is the warranty is awful. Most places give a 6 month warranty not just a month on their service even with coupon. Thus, it would be nice to have 6 months.

Mr Rooter was supposed to replace all my metal pipes in the crawl space and front yard. They only…read morereplaced the pipes in my crawl space. They did not replace the pipes in the front yard . Mr Rooter charged me a total of $10,113.56 and didn't finish the job. This was June 2025. This plumbing company knew there were more pipes in the front yard. I made the mistake of paying them the whole amount. Mr Rooter took my money and never returned. This isn't a plumbing company it's a crime syndicate. How do they keep their plumbing license with the state of Ohio? I had to hire another plumbing company to finish the job in the front yard. Cost $8500.00 . TOTAL $18,613.56 12/28/2025

Excellent Company, Excellent Worker, Bryan! Bryan was very…read morekind and very professional and very knowledgeable! Bryan did an iron filter check on our rental home! Excellent job by Bryan!! Highly recommend Bryan and Massive Creek Plumbing!! We are renters now, but we will be purchasing our home soon! We will be happy to call Massie Creek Plumbing for our new home! Thank you so much, Thursday May 2, 2024 Eileen and Bill Sunny Drive Beavercreek, Ohio

Did a good job . Service fee was $89 , labor fee was $199 per hour, part fee was ok but when I…read moretried to pay with my credit card was informed that I would be charged 3 % extra . I felt that this was overkill since the total bill came to $370 for an outdoor faucet replacement ! Not a deal killer but just a poke in the eye .

Been using these guys since we moved to Dayton. They really know these old houses. Every one from…read morethe office to the techs is nice and helpful.

I had a shower drain that was running very slowly so I called drain Tech in the morning and they…read moreput me on there "call to come" list for the day. As I am retired and was going to be here all day I said that was fine. The technician called me and said he was 15 minutes out. He got here and did a wonderful job. Thank you.

Darrell was awesome. Best septic service we have ever used! Showed up in a timely manner, very…read moreprofessional, work was done right the first time, AND customer service was excellent! He called to check up on the situation - we had to have electrician come out and do some work to the box before his work could be completed- even coordinated with our electrician so he could come out and finish his work. And then called afterwards to make sure all was well. Don't hesitate to call him. You won't be sorry.

John has been out to service our septic a few times over the years and even came out on short…read morenotice when we had a back up. When he couldn't fix it, he called a guy who could and waited there to make sure the job was done right before leaving!

Very fast friendly and helpful!! We had an emergency service request on Thanksgiving and they were…read moreable to make it to our house within an hour and pump the septic system for us! Thanks so much for the assistance and fair price even on a holiday!! Will definitely use John's service in the future and refer friends/f

this company was very friendly great fast service I highly recommend them, and will use for future…read moreservice

I neede some heavy items out of my basement. gave them a call and had an appointment for next…read moreday. They showed up exactly when they said they would and I got a text before that saying they were enroute. Friendly, courteous and respectful. charged what they quoted. I would highly recommend.

I used this business a couple of times in the past several months and they were able to provide me…read morewith GREAT customer service, on-time deliveries, calls on when to expect them, professionalism, etc. Additionally, they went above and beyond to work on being competitive with other company's. They provided a Veteran's discount, and while they are a smaller business and they don't make their own colored mulch so they can't price match the bigger providers, they worked with me on delivery costs, and accepted a competitors coupon to help defray costs! I knew they were the right company to work with when their attitude was how they could make the customer have a smooth experience!!!

Steven was able to come out same day to fix our weatherhead after it detached from our home in a…read morewindstorm. He did get a kind assist from the AEP crew who happened to arrive to deal with the downed power line at the same time. Steven was friendly, arrived when he said he would (making the drive to Columbus on only a couple hours notice!) and did the work at a fair price. Thank you!

I needed an electrician to wire my new stove and install the proper plug for it. He responded to…read moreour request in a very timely manner and was at our home in less than an hour after we reached out. He took the time to discuss exactly what was needed for the electrical work, then went and picked up the necessary items to make sure the repair was completed correctly. He arrived exactly when he said he would and completed the job professionally and efficiently. I would definitely recommend him to anyone in need of a reliable electrician.