Our sump pump in the basement decided to continuously run this morning and as it had pumped out all…read morethe water, the pump overheated causing a bad odor. I called Mikes (it's a Sunday). I was able to keep the pump operational until they showed up. They immediately knew what was wrong and fixed it. Then he used a zip strip to prevent any reoccurrence. He ran the pump numerous times to evaluate the strength of the pump (because of it getting hot) and told me that the pump was fine. Fast service. Honest evaluation. Showing up on a Sunday. Mikes gets a big recommend from me!

Would give them 0 stars if i could. Called them out to do a hydro jet down my main sewer line, guy…read moreran the machine for maybe 20 minutes and told me I was good to go. 4 days later my sewage line backed up into my bath tub! Mikes sewer had a 6 month guarantee on any back ups after the hydro jet, but failed to answer any of the multiple phone calls and voice mails I left with them! they ghosted me and charged me 600$, ended up having roto rooter come out and pull out over 10lbs of roots out of my drain line and took 3 and a half hours to complete the job properly! Mikes sewer and drain is a joke! Reccommend using any one else other than them!

After having several plumbing companies come out and tell me my sewer line needed to be completely…read morereplaced, I was preparing myself for a massive expense. I decided to call HPS Plumbing & Drains for a second opinion, and I'm glad I did. They took the time to properly inspect the line, explain exactly what they were seeing, and instead of immediately trying to sell me a full replacement, they worked to find the most practical and affordable solution. They were able to thoroughly clear the blockage, get my drains flowing again, and saved me thousands of dollars. It's hard to find a company that values honesty over a huge sale, but HPS proved they care about doing what's right for the customer. Professional, knowledgeable, transparent, and fair with their pricing. I would absolutely recommend them to anyone dealing with a drain or sewer issue.

Tyler Heinze has done numerous jobs on our large property. Removing many fallen and dead trees,…read morebrush trimming, gutter cleaning, flower bed cleanup, mulching, and deck power washing/staining. Tyler is timely, professional, and his charges are very reasonable. He's now my "go-to" guy for our property maintenance. We highly recommend!

I had a shower drain that was running very slowly so I called drain Tech in the morning and they…read moreput me on there "call to come" list for the day. As I am retired and was going to be here all day I said that was fine. The technician called me and said he was 15 minutes out. He got here and did a wonderful job. Thank you.

Been using these guys since we moved to Dayton. They really know these old houses. Every one from…read morethe office to the techs is nice and helpful.

Bought our first home in May. But knew about Hyatt's from other people in my family. These guys can…read moredo it all...plumbing, chimney, and yard. And they do it professionally and with a smile. They always answer our questions before, during and after a job. And reasonable prices. They are like family. We will only use Hyatt's Plumbing!

They eventually got the shower fixed, but took my relatively new shower head and replaced it with…read moretotal garbage that I then had to replace with a decent shower head. Had they asked, I could have asked them to leave what was there, but they didn't ask. At least Hyatt's sent capable people out to fix what the first two messed up.

These guys were great. We had a multi-sink clog that was also affected by the dishwasher. I wasn't…read moresure if I would call them on Saturday or wait til Monday, but they gave me the rates for both over the phone and I picked Saturday. The guy brought his son in law/ assistant and was showing him the ropes. They were very polite and friendly, and they worked very hard to find what was actually causing the clog, not just loosening it enough to make the sinks drain. They also did a great job keeping the house clean, putting down a tarp over the floors, drying the space under the sink, and putting things back. We had just a little bit to do afterwards. That's pretty remarkable! This is a guy who worked for a service company for 20 years and then decided to open his own shop. He runs his business the way he wants to. I would definitely call them again.

A and L plumbing here in New Carlisle…read more UPDATE: Rick the owner just showed up to our house unannounced and claimed he forgot. Then during our encounter he admitted to Tiffany calling and letting him know about my online review today. He was condescending and tried to deny several spots of damage claiming our skirting was previously like that. I acknowledged some small holes from the lawn mower and other areas but showed him the specific spots where his employees worked and how they damaged it. He argued and would not provide a resolution and left stating I can write all the bad reviews I want. I have submitted a complaint with the BBB officially. We used this company to repair our mobile home plumbing. They came out and looked and stated they would need to return tomorrow with a heater to unthaw the main line before they can asses the actual damage. Mind you they charge $90 per visit regardless if they fix it or need to come back. They come back the next day and work on unthawing some lines then find out our water meter is cracked and that has to be fixed before they can do their job (The water meter is the responsibility of the mobile home park) This is another $90 plus they charge us $60 for the labor of unthawing the lines so $240.00 total so far and our plumbing isn't even fixed at that point. We call our front office and have their maintenance man come the next morning and they replace the water meter. Then this company comes back out and replaces what needs fixed and then bills us an additional $900 dollars and states they are giving us 10% off. We pay them in full only to realize they have tore up our skirting around the mobile home. I call Rick on Thursday 02/05 and explain this to him. He states he would need to speak to his guys and then call me back and it might not be until tomorrow (02/06/2026). It is now Tuesday 02/10/2026 and Rick has never called us. I will include photos of the skirting damage for reference. Do not use this company if you don't want property damage with zero acknowledgement and resolution.

appears not to want and do a complete job. cabinet, sink, drain install…read more cut counter top, just the sink hookup after install

Excellent Company, Excellent Worker, Bryan! Bryan was very…read morekind and very professional and very knowledgeable! Bryan did an iron filter check on our rental home! Excellent job by Bryan!! Highly recommend Bryan and Massive Creek Plumbing!! We are renters now, but we will be purchasing our home soon! We will be happy to call Massie Creek Plumbing for our new home! Thank you so much, Thursday May 2, 2024 Eileen and Bill Sunny Drive Beavercreek, Ohio

Did a good job . Service fee was $89 , labor fee was $199 per hour, part fee was ok but when I…read moretried to pay with my credit card was informed that I would be charged 3 % extra . I felt that this was overkill since the total bill came to $370 for an outdoor faucet replacement ! Not a deal killer but just a poke in the eye .

Called on a Sunday, we had a shower faucet that would not turn off. Fortunately it wasn't gushing…read moreout. The "dispatcher", or maybe the owner, I'm not sure, was very helpful and understood the situation and told us that he could have someone out early Monday morning between 8-1pm. No emergency tech was available on Sunday, at this time. He quoted the service call fee over the phone ( way more reasonable than the other two plumbing services I called, prior to calling KC services...One place had been sold with a new number...never answered, and the 2nd one called back hours later). The KC dispatcher said a text would be sent to notify us that the plumber would arrive in 15 min from the time of the text. Sure enough it did, shortly after 8am on Monday. Along with the text, a bio of the plumber arrived, with a photo. This was very helpful and greatly appreciated. Our plumber was Roody, he was very friendly, knowledgeable and professional. He arrived in the company's van with all parts available for what we needed. He checked out the problem and gave us two scenarios with two quotes. Fortunately, it was the easier fix and lesser fee. His service was quick, left the area clean. I highly recommend this plumbing service to all in the area.

Keith came and fixed my furnace and was a true professional. He was honest and efficient and he…read morecharged me appropriately