The pool service is excellent, Jason is very knowledgeable and courteous. My husband and I are very…read morepleased.

From the owner: Full Service Pool Service Provider Licensed Horticulturist…read moreworks with us to provide Landscaping Services

I rarely leave a review, when I do I try to hold off for a while to make sure it's legit incase…read morethings go wrong after a few months. Got our pool about 15 months ago and it was a solid experience all around, quick and efficient. I dealt mainly with Holly but Billy was super easy to talk with and made quick decisions. I've heard horror stories with pool builders but this was about as smooth as it could be.

Do your due diligence!!!! Save yourself a lot of time, stress, & money & read reviews on multiple…read moresites (not just on Google bc you can pay to have the bad reviews removed) to see people's experience with Billy/Kingfish pools. Go to multiple pool stores & ask people about Kingfish, they have a reputation in the industry & I often heard after having so many issues with Billy that other people in the industry can't believe he was still in business bc of all the nightmare stories they would hear from customers. I WISH I had read his reviews before I committed to Kingfish but I am here now to warn people so that don't make the same mistake. During the build, there were multiple issues where I had to pay more for this or that & ultimately my pool ended up costing me $15,000 more than the original quote. I also surprisingly had $5,000 worth of electrical issues right after the pool was complete, hmmm. Billy's plumbers installed the pool drainage into my sewer line, not just to drain there but pushed the pool drainage pipe through my sewer line, completely blocking it right down the middle. I had multiple sewerage back ups over the next 6 months bc of this. I paid multiple plumbers to come out to flush the pipe clear. I troubleshot the issue with draino, special plungers, & snakes wanting to pull my hair out until I realized the issues started after the pool was installed. I called another plumber to come out & he suggested he use the camera to see what was going on. The camera saw a pipe going right through my sewer pipe BLOCKING IT, I did not figure this out until 6 months after the pool was completed. I notified Billy & he never even offered to pay my cost for the multiple plumbers that came out or the troubleshooting I did over the 6 months, I had to ask him to do the right thing. His crooked plumbers came out to bust up my brand new patio to fix it & I had to chase Billy for weeks to reimburse me. Another issue, my pool immediately had splotches in the plaster, like as soon as it filled. I asked Billy about this multiple times over the next 6 months & he just said it's curing & will be fine. After becoming upset that my new $85,000 pool looked dirty things got very tense with Billy. He claimed the warranty on my plaster was only if the plaster was falling apart he offered no advice or assistance to help me with this issue or even bothered to come out & look at what was happening. After speaking with people at a pool store, this could have been solved very easily if he had told me to go buy a stain test kit to figure out what was going on 6 months ago before the pool got worse & is now covered in splotches. I asked Billy why he didn't simply mention this to me & he said it was for me to figure out & that after the pool is built he "breaks up" with his clients bc he is too busy with new projects to be bothered by past clients texting & calling him. Buyer beware, installing a pool is too big & expensive of a project to get stuck with someone like Billy. Now bc the business relationship has become so bad I have no service & no warranty of any kind bc he stops responding completely even when you threaten to sue him. Kingfish has lawyers on hand bc they have to deal with so many clients issues. Go somewhere else, anywhere else is better than Kingfish.

The owner came out to my home on a service call through American Home Shield. Upon arriving and…read moreseeing my hot tub, he said that he couldn't diagnose it because he didn't have access to the panel, it needed to be moved from the wall. He stated more than likely the motor had frozen up. I was charged a $125 service call fee for a 3 min conversation. After having another company come out, it turned out just to be a blown fuse and the charge was a fraction of what I had to pay for no service from Tropical Pool Services

Danny thanks for your quick action on our repairs. Rodney was very professional and was able to get…read moreour pool up and running quickly.

Chris Rabito/CRC Custom Pools, LLC performed nothing short of a miracle in my backyard, taking a…read moredisaster and turning it into my dream come true!! Chris took on a job no one else was willing to tackle, with gusto. His passion for perfection and doing the job right, [even when it required extensive forethought to avoid future problems, creativity, extra time, labor, materials], produced a stunning finished product. Chris has many skills, but he is first an artist, with a heart of gold. I communicated my vision to him. He understood it and envisioned how to make it happen. Today, I look out my window or step onto my back patio and see my vision in real life. Call Chris for the tough projects and he can and will fix it for you, even if he has to create a one-of-a-kind, custom solution. With prior notice, I am happy to show off his work, if you'd like to see it.

We had leaks in the underground lines for our pool. I submitted an online request to CRC and got a…read morecall back within 2 hours. Chris came out the next day to check things out and give us an estimat. Work was completed within a week after I first reached out. Prompt, efficient, professional service all the way. We could not be more satisfied. Highly recommend CRC! JFC River Ridge LA