Accounting and bookkeeping, customer service, legal, actual property management of the home, tenant…read morerelationships, in short everything is pretty terrible.

PAM doesn't deserve even 1 star. The number of errors in their accounting and poor communication…read morewere to the roof! I finally was fed up and gave them 30 day notice to part from them. They took 2 months and as soon as they took the management fee for the month of August, they stopped picking up my calls not waiting to give my keys, not completely paying the rents they received. There is still money in their account that they have not closed. They dont respond to my calls to explain. I went to their office to talk to them and pick up all my extra keys and found out the adress they have on file is not theirs but a hair salons. Gino who has been the main contact told me he doesn't work there anymore. Jim Miller is nowhere to be found. Workers are unprofessional and doesn't follow through a single promise. Stay miles away from these people!

You call me a jerk? Just because I expect you to have copies of documents you created on my behalf…read moreon your letter head? I would expect better from a company that used to provide me with excellent service! No records kept of previous contracts produced by you?

Matt at Residential Renters was excellent! He was flexible with scheduling and always available to…read moreanswer any questions. With his help, we toured several properties, signed a lease, and got approved within only a few days. He absolutely delivered for us and I would give my strongest recommendation! Overall wonderful person to work with.

Since moving out of a Mandel Group apartment, Structure Properties have been a dream to live in!…read moreTheir app to pay rent is very user friendly & their management responses quickly to questions/maintenance requests. The only downside is that my roommate and I are still on the waitlist for a parking spot when we moved in 8 months ago. Despite this, I have no other complaints!

I'm late to give this review but Structure Property Management is the best property management…read morewe've ever had. It makes us miss Milwaukee like crazy and our amazing apartment. Nothing has come close yet to the MLK property that Structure has. Structure always kept everything fixed, clean and orderly and the moment snow fell, there was always someone there to shovel or plow the snow in the parking lot right away! I highly recommend any property Structure owns, they are AWESOME!

I called and they have no voicemail or menu or any way to reach a real person. Avoid these people…read morelike the plague!!!

Although I ended up going a different route to find my apartment, when I was working with My…read moreDwelling, it was a good experience. Chris (I think) took the time to hear what I was looking for, and even though what he had available wasn't a slam dunk, he still took the time to show me some options. What was available at the time was a little more than I wanted to spend, but when I look to move again, the first people I'll talk to is My Dwelling.

If I could give a zero, I would. Disorganized, horrible customer service, horrible communication,…read morehorrible follow through, horrible horrible horrible. If you value your money, your time, and your sanity, find a different provider.

If I could give them a zero I would. First off, I did not rent from them. Nor would I. My wife and…read moreI went to three showings MPI had. We had same experience in all three places. First It was a nasty smell in each place. Then you can tell that each place had to be bombed cause the dead roaches met you at the door. They were belly up in the living rooms, bathrooms, and some bedrooms. Finally, the man who shows the place is a drunk, all three times it was him showing the places smelling like a liquor store. They need to get rid of him. So, on all these facts DO NOT RENT FROM THESE PEOPLE!!! Unless you want to deal with these issues in the future, MPI get y'all stuff together. Y'all got to do better.

I had to move into a place stat as I was unexpectedly getting the boot from my Walkers Point…read moreapartment so someone from Chicago could facilitate gentrifying the neighborhood and jacking up the rent. I found this apt. on 6th & Mitchell weeks before leaving for Europe for 2 weeks, signed this lease sitting in a London hotel room. I'm thankful that I was able to find this place. It's updated enough to feel nice. Max was very helpful to me as new units became available. The two I saw were actually not the one I ended up moving into as he told me of another unit available while I was overseas. I took his word for it and electronically signed without seeing the actual unit. I'm glad that I did because the one that I ended up with was a better space! So, I appreciate the heads up I was given. The worst issue with this place is the laundry and I would say windows/lack of light. Some units do have space for in-unit laundry, like mine did - there was a huge closet off of the kitchen, but they just don't offer this amenity. The laundry in the building has it to be the cheapest, low-end laundry machines. $1.50 a pop to use them and often one dry does not suffice, so really $3 just to dry totalling $4.50 per load. The second dry on high might scorch your clothes, too, so another thing to watch out for. And then there were some inconsiderate, lazy neighbors who don't get their stuff out (golden rule, people! If you don't know what that means google it) but gladly, this didn't happen too often. It was more the condition of the machines that was the worst. It ate up on of my bras, and then there's that time when someone who used the laundry machine before me who left gum in it (of course I happened to have washed something with fringes that day) what a mess! Having had my own washing machine in my last three apartments, this is a first-world pain in the rear. Sigh. But, the rent was super affordable. The windows in my apartment were also massive and heavy. I had to get on the ledge itself to have any shot at opening and closing them, using all of my body weight standing up on the ledge. I couldn't just open/close as I normally would for any window, without having to risk a hernia. They really need to do something about those. My last apartment let so much light in, I felt like this place was a dungeon. I think the top units are a lot brighter, but I've never been inside so not sure. The units really differ a lot within the building. I saw around 4 in total and all were different. The construction of the apartments is cheap. They look pretty, though. The paint on the walls for Pete's sake of you so much as bump it, you'll leave a mark. It's like primer was used, it's really matte, and just shows every scuff possible. Not enough layers of paint and needs a good thick gloss finish or semi is needed so it doesn't stain so easily. I once tried lightly buffing out a stain in the bathroom and the wall peeled off, like PAPER. I did this with a soft wipe that is sensitive enough for a baby's butt and it peeled their wall. They just need more paint and quality paint. When I asked for scuffs to be touched up on the walls when I moved in, (this should already have been done!) they dump a CAN OF PAINT at my door. I'm serious! They expected me the renter to paint? Um, no - not unless you're giving me a free month of rent! The walls are so thin. But, I guess the happens in apt complex living. I'm sure there are ways to help prevent this with the quality and quantity of building materials, but that's a cost thing. It's the right thing to do but it just doesn't often get done. The stove is electric, boo. And electric will cost you more every month. I saw an increase in my utilities bill after moving here. Although, it was offset by the lower rent. Good things: It was great to have the gated lot for parking. Break-ins are well known to occur in this and the surrounding neighborhoods, so this lot really prevented that. It's walkable to the popular areas of Walkers Point and Bay View, only takes 15-20 mins. Not something I did much of at night, and even got cat called during the day when I was near this building, but less once I was out of the Mitchell Street neighborhood. It's a short Lyft or Uber ride back from many Milwaukee destinations. I never had to turn my heat in all winter long! I was on the second floor, so not sure if the units' heat above/below is what did it, but it was always around 70 degrees in there! Maintenance is fairly good at being responsive. I complained about the laundry a few times, the FOB system facing the lot rarely worked (but you have a key), the door handle CONSTANTLY broke off, but minor things in the grand scheme of things. The rent is inexpensive, there is no cost for parking in the lot (at least not at the time of me writing this review), good location, decent remodel... I wouldn't "not" recommend it to anyone but tell them to understand what they're getting for the price.

Chris W. gato city…read morebecame the management team for the building at 1653 s 77th st, it was managed before by Point real estate management. I moved in April 2019 and now it's April 2020 the end of my lease. out of the 6 apartments I've lived in this is the worst. the tenant in apartment 10 has been a nuisance, I've had to call west allis police several times about excessive noise and him fighting with his homeless friend after hours as the tenant's wall is next door to where I sleep. i signed a 12 month lease and had I signed a new lease it would be 14 months, I did the smart thing and chose month to month for $635 a month. I chose this apartment without exploring other options,I truly regret choosing this place to live, no doorbells and thin walls you can hear every time someone takes a shower or closes a door in their apartment,I would not recommend this apartment to anyone.

I've been renting from MaryJo & Selina for 5 years, and they've been outstanding. The property is…read morealways well-maintained, and any issues are handled quickly and professionally. Even while managing multiple units, they treat every tenant with kindness and respect. During COVID, they told us to reach out if we couldn't pay rent and even dropped off Christmas gifts that year--what landlord does that now? I don't understand tenants who think they can pay rent whenever they want. Landlords still have mortgages, taxes, insurance, and maintenance to cover, and MaryJo & Selina work around the clock to keep things running. When someone doesn't pay for months, the owners lose thousands and face court costs. I've seen a few negative reviews, but my experience has always been fair, transparent, and positive. I suspect some complaints came from people upset about security deposit deductions. MaryJo & Selina run an honest, responsive operation, and I'm grateful to call this place home.

From the first interaction to the day I moved out, everything with Mary Jo and Selina was seamless,…read morerespectful, and handled with a level of professionalism that's honestly rare in the rental world. I rented through them for multiple years. The property itself was maintained to a high standard. It was clean, cared for, and clearly not just another "investment unit" left to deteriorate. Anytime something needed attention (which was rare) it was addressed efficiently and promptly. No chasing, no excuses, no drawn-out delays. Just clear communication and follow-through. But beyond logistics, what stood out most was Mary Jo and Selina as human beings. Every interaction was met with genuine warmth. I never felt like "just a tenant", I felt heard and valued. Since Selina has gotten sick, it really made me think. When you're a landlord, it doesn't matter what's happening in your personal life-whether you're dealing with cancer, a family tragedy, or a death. You still have a responsibility to manage your properties and take care of your tenants. There isn't really anyone else to step in and run your business for you. Personal hardships are difficult and have an impact on daily life, but they don't remove the obligation to fulfill basic landlord duties. Amidst the adversity, Selina and Mary Jo still showed up with empathy and integrity. Reading through some of the harsher reviews, I can't help but wonder whether some of them stem from frustration over being held accountable. In the real world, rent isn't optional. When you rent, you leave the home in the condition you left it in otherwise you pay for the clean-up / damages. This is common standard. Landlords have mortgages, taxes, and real financial obligations. Owning property is still running a business, and expecting rent to be paid on time and expecting the home to be kept in quality condition isn't cruelty-it's basic responsibility. I wouldn't be surprised if some of the anger reflected on some of the other reviews came from tenants who didn't want to uphold their end of the agreement. My experience with Mary Jo and Selina was overwhelmingly positive. I would rent through them again in a heartbeat. I trust them to provide a clean, quality, fairly priced home, and to manage it with integrity. I truly can't say enough great things about my experience and look forward to my next lease with them.

Had Ramsey Property Mgmt come out to tackle my very overgrown, horrible yard. He figured it would…read moretake a day, *maybe* have to come back the next day for a couple hours. He spent from 7am-5pm (dark) Thursday, Friday AND today, Sunday, working on my yard. Big project, and he's still here working. This kids a very hard worker! I'm going to have him come back in the spring to maintain my lawn and do some more work out back. Very honest, stand up guy/business.

I called for a quote and Tyler called me right back, he was very friendly and knowledgeable and his…read moreprice for the work I needed was very affordable.

Lack of communication, not detailed orientated and always have excuses. Bills aren't paid on time.read more

The neighbors were nosy and disrespectful. Management sided with them. One of them would complain…read moreabout everything I did, my ESA and had a bright light shining in my window and the manager Mike wouldn't help. I was afraid to leave my house.