With only two options of grocery stores in Walterboro (this Bi-Lo and Walmart) I prefer to come here over fighting the Walmart crowds. It's an average store. Everything about it is middle of the pack. "OK" in cleanliness, "OK" in selection, and "OK" in customer service. If every department tried just a tiny bit more it would be a great store, but being one of the only options in town I think they are a little complacent. The food at the deli is good. The fried chicken is flavorful and juicy. The problem is half of the time I go in the deli is out of it, along with a lot of the side dishes. read more

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Bi-Lo? Heck-No. Stood in line at the deli for ten minutes and was never served. Finally had to ask the bakery if the deli was open. "Yes!" Still no service. On to shopping, then...where I was forced to figure out what the prices were between three different kind of tags...Finally, someone from the deli had tracked me down. I told them nevermind, I'd go elsewhere. She rolled her eyes "it's us or Walmart. Everything else closed down." Her haughtiness reeked worse than her overpriced aged Swiss. She said she wouldn't charge for our deli items. They did. And overcharged for coffee. And about three other things. And couldn't figure out coupons. Never again. Permanently Banned! read more

Since the store has merged with Wynn/Dixie and started carrying Grocers Essentials , it has dropped like a rock.I use to spend between $1,200.00-$2,000.00 a month there. I was very pleased with Southern Home products , they were just as good as national brands , some better.Now all I use is the pharmacy.They are over priced and not quite to par on their products and choice of deli supplier.Their store smells of BAD fish ,way to often. I will miss the old Bi-Lo and NOT recommend it to anyone. read more

, Robert Smoak - who was an excellent manager - got transferred to St. George, this location has gone downhill under the direction of the new manager. Ladies bathroom - overhead light has been out for 3 weeks now, soap & towel dispensers do not get refilled as needed, always running out & may or may not be refilled for as long as a few days, the lock on the left-hand side stall has been broken for 2 weeks now, toilet paper dispensers in both stalls are always unlatching & falling down - they keep getting taped up which obviously isn't working & need to be replaced. For some unknown reason, the baby-changing station is located directly in front of the right-hand stall, which blocks it if being used & needs to be moved to the empty corner where the trash can is. In the deli/bakery dept., the self-serve donuts are ALWAYS lacking boxes, the self-serve olives are often lacking the serving spoons & the plastic containers are never replenished. Move over to the Wing Bar & you are lucky if the girl remembered to put out the tongs that day, & even luckier if you can find wings becz they are simply never replenished & the Wing Bar is usually wingless. The older gentlemen in the dairy dept. is extremely helpful & courteous, the black middle-aged lady in the produce dept. is unhelpful, but all the other workers in produce are very accomodating. Produce overall is marginally adequate and could definitely be very much improved upon, suggestions to carry any particular desired item are never taken & it is quite obvious that Walter is not checking his onions & garlic 3 times daily becz they are frequently rotten. The meat dept also is marginally adequate, suggestions & requests have been made to carry a greater variety in the beef dept., to add turkey thighs, to bring in cheaper cuts of lamb (for some reason, all the lamb is $10 a lb., 30% higher than all other grocers), but all these suggestions fall on deaf ears. All the checkout clerks but one nameless 60-year old lady with glasses & medium length gray hair, usually at the far-left checkout station, are extremely courteous & polite. This nameless lady never goes thru the mandatory spiel about how much you've saved & is abrupt in manner. I have been shopping at this Bi-Lo for 5 years, it is the only grocery store in town (-WMart) & in fact, is the only grocery store in Colleton County. The District Manager is obviously not doing his job here inspecting this location. The Store Manager also is quite obviously not doing his job, either. Finally, the temperature at this store is set too cold, numerous complaints by many customers have been made over the years & this problem never is addressed. If there were someplace else to shop, I would never return to this BiLo. read more

I will start of by saying that is store is completely ridiculous. I'm a W. I. C recipient and every time I go into this store there a new policy on something which I feel is a crock of doo doo. W. I. C states that we are only allowed to go the lowest prices milk, well Bi-lo is now allowing a more expensive milk when there is a lower priced milk available. W. I. C. ALLOWS you to get any item that is "buy 1 get 1 free" if it meets the criteria for a W. I. C. item. Well Bi-lo is saying that's not the case anymore and it's been like that for over a year, which is nonsense simply because I moved here 6months ago and they were doing it. I'm so over having to explain to managers that other managers are going off of different "policies " and I'm suffering with the headache and embarrassment of trying to get the right things and be told it's wrong. read more

While I'm no fan of the deli employees, the cashiers are amiable, the stockers are courteous and helpful, the managers are outgoing and personable, and the fellows in the meat department go above and beyond when asked for assistance. Overall, I love shopping here! read more

Nice grocery. Way too expensive for someone on a fixed income like me :(I have quit going unless I need a"got to have and know they have it item". Cashier's and other staff have always been friendly to me. They do have delicious fried chicken," on the grab". read more