I made an appointment for Jan 2026 and it was cancelled by them and rescheduled for APRIL. So I…read morewent to my April appointment which was at 3:00 and wasn't seen until after 3:30 (which I was okay with), but I spent a good portion of the time with the doctor answering questions that they should already have had the answers to. Then we addressed my blood work. The provider said she needed to leave the room to do a calculation, leaving me with the impression that she was coming back into the room, as I had a couple of other things that needed to be addressed. NOPE, the nurse came in and said "okay, we'll see you next year." I said I still had things I needed to talk about, but apparently the provider moved on to her next patient. I didn't even get to spend 20 minutes with the provider. I was then told I would have to finish the appointment at another visit and they couldn't get me in until June...which means another copay. They also said they would send a "note" to my provider about my concerns and somebody would call me back. Now it's 4 days later and no call. I felt like I got the shaft, and was extremely upset with their lack of caring.

When we first came in, I should've known we would have issues from how rude the receptionist was…read morewhen I was trying to clarify information with her and later read the Patient Cancellation/Late Fee form. We were later brought to a room in the back, and left in said room from 1:15pm until 2:05, when I left the room to ask what's going on and if we can just leave. The "doctor" comes along and instead of listening to what's being said, he wants to say "as a provider this happens." I'm not an idiot, I understand these appointments take time and other's appointments may run over. The least they could've done was give an update or say "hey this is taking longer than we expected" instead of ignoring us in the room, then treating us poorly when confronted with subpar patient service. Very very poor experience here.

I have been a patient at North Island Medical for nearly 5 years. My provider is Joshua Sands. He…read morehas provided me with excellent care. He listens, is not judgmental and offers options for my care. I have several difficult conditions and Joshua has helped me find the best treatments for my needs. Joshua Sands is a knowledgeable provider that genuinely cares about his patients.

North Island Medical is a clinic to avoid. I really like Dr. Fisher; however, the staff is…read morehorrible. I had been going there for a while, but they have lost good people, and those remaining should not be there. I had a prescription requiring a few clinical questions in order to be refilled and they didn't do it, so my prescription was dropped. They would never return my calls to let me know what was going on and they would never answer the phone. I am now looking for a different provider. I would highly recommend against going to this clinic if you want proper care and attention.

This is the single most incompetent care I have EVER seen!!!!…read more First I beg for a mental health referral for a YEAR as I am disabled with extremely severe PTSD and am on medication to manage the fall out of that. Dr Brazle would say she put in the referral and it NEVER happened. Was never Submitted. I asked her to refill my medication while i wait for the missing referral......Never got done but they legit lied, said it did and never sent it to the pharmacy. They blamed it in my name change and my insurance and they refused to update my information even though the insurance shows the update making it literarily impossible to get my medication because of the name issue that they refuse to change. As it that isn't bad enough Dr jacowski prescribed the wrong medication to my husband for his blood pressure without speaking to my husband? No hey....we are changing this because.... Nothing. No consent. No discussion. No information. Nothing. Can we say DANGEROUS?! Thankfully, my husband read the label before taking it or the results could have been deadly. And if you have to cancel your physical therapy for the death of a loved one.....you get told that there are 2 sheets of patients waiting in line to be seen and THEY cancel your referral. So if you want to be treated with human decency and respect and not guilt tripped, lied to and potentially poisoned.........DO NOT GO HERE!!!! Your very LIFE may depend on it and make sure you READ AND VERIFY ALL PRESCRIPTIONS because these assholes are out to kill anyone on state insurance!!!!

I'm glad we have this medical place in town. It's so quiet, nice and organizes. Love the front…read moredesk. I got a Dr., she is understanding and patience with my wife. Great medical care!

They are no longer taking new patients. I asked him if I could become a new patient because I went…read moreonto Tricare for life and they said sure just have your medical records sent over to us the Navy clinic tried to send my records over to them and then they said sorry we're not taking anyone.

I have been reading with chagrin a lot of negative comments about this clinic and in particular…read moreabout a particular care provider . I did not need to attend this Clinic as I am retired Maybe but once I reach 65 years old and was primarily under that umbrella of Medicare instead of Tricare I searched another Primary Care Facility. I have found this facility to be amazing. I can get an appointment within a week the staff was friendly and caring. There is a lab on site and that is very convenient and your results come in quickly. I would also like to say that my primary care physicians Joshua Sands and if it wasn't for Joshua Sands I might not be here today . Because he ordered a test for me when I turn 65 that I assumed was part of every blood test I've ever had in the military or out . But it wasn't and he specifically asked me if I had this particular test because at my age there was something that should have been looked at I assumed that everybody did it and he informed me that it wasn't . And said I would like to have you tested for this and I'm like okay and I was and thankfully for Joshua Sands I took that test I think some of the criticism was a bit petty compared to the positive aspects of somebody who takes the extra step to ask the important questions that's why I like the facility and that's why I would recommend it to anybody and that's why I would recommend Joshua Sands as your primary care physician.

Joshua Sands at North Medical has been treating me for the last year. Josh always takes time to…read morelisten patiently to me and to give clear opinions, guidance and medical treatment. He shares important metrics and tests to allay concerns. I simply could not have got through this period without his empathy and support.

I would recommend Dr. Kanjo to others however Dr. Lycksell is not who I would want caring for me…read more He is very abrasive and hurries with everyone. He along with the office staff is very rude. The nurses are great, however it's unfortunate that they have gone through so many! With the office manager and dr. Lycksell being rude and screaming at them I can see why the nurses would not stay long. Overall I would rate dr kanjo and the nurses a five + but the rest of the practice is far from that

We absolutely loved Pediatric Associates of Whidbey. The staff is incredible, kind, understanding…read moreand they go above and beyond in meeting any and all needs. Such a wonderful experience and we were a sad to leave them due to a military move.

The staff was nice enough(there was an offhand comment from one of them because my daughter was…read morefussing. I know shes loud I dont meed anyone else to make a comment), but the office very meh. They used one of those crappy temporal scanners that never give you an accurate reading. I know because I have the same one at home. I also just got my bill and was charged $131 for them to check my daughter's ears. No tests were run, the doctor simply looked at her ears, asked if shes fully vaccinated, and said great and left. Maybe with all the money they charge they can get a better, clinical-grade thermometer.