Outstanding service at the manor surrounded by beautiful gardens…read more Excellent breakfast and dinner was delicious.

Amazing, beautiful, and cleanest hotel I've ever seen! This is a wonderful hotel! The grounds are…read moreso lovely, I wished I could paint! Hotel itself is elegant with generous rooms and amenities. Full delicious breakfast included. And the staff was friendly and helpful. Will definitely stay again!! Wish I could give more stars!!

This is a 66-bedroom hotel, conveniently situated right in the heart of Cirencester. Located in an…read morehistoric building, it has been modernised to give a boutique hotel feel. You get a sense of history as soon as you enter, because just in front of the reception desk there is a glass panel in the floor, which reveals a piece of Roman mosaic below. We visited for a two-night break in February. Our stay was a little coloured by the fact that the hotel had gone into administration (but was still functioning). One downside was that we were not able to take advantage of the booked car parking, and had to use a public car park about five minutes walk away. This was not a particular problem, because we were able to use the drop off space by the hotel front door to drop our luggage, but it did mean we had a five minute walk to get to the car. On the plus side, the hotel is right in the middle of the market Square, so it is very convenient for visiting this attractive and historic market town. The room was very comfortable, with a generous king size double bed, although the mattress and pillow was a little hard for my liking. We had a huge shower room, with nice toiletries provided, as well as bathrobes, fluffy white towels, and bath slippers. The room also had TV and a kettle and coffee making machine so we could make our own beverages in the morning. The corridor outside had quite squeaky floors (typical of an old building), but this did mean that we got a little noise from the other guests. We also had a room at the back of the hotel, which meant we had a view of another part of the hotel. Breakfast was a buffet, with hot dishes to order. The Continental buffet was a little bit limited, but I suspect this was a facet of the hotel going into administration, as there were not a lot of guests staying when we were there. There was a sufficient choice of cereals, fruit, and pastries for our needs, but it wasn't as bigger choice as many hotels we have stayed in. The cooked English breakfasts (one vegetarian) were perfectly decent, and generous in quantity, and cooked to order. The restaurant was not open during our stay, but we were in the low season. This was not a problem, as there are plenty of options for eating within a short walk at the hotel. But it means we cannot review the evening menu. Staff were very pleasant and helpful throughout.

Very charming place with fantastic staff and a very good restaurant. It is in the center of town…read moreand surrounded by a ton of shops and pubs. I wouldn't suggest a Sunday stay to enjoy the city as everything is closed by 5:00 pm. You can get a great deal for a Sunday stay on the hotel website, which is what I did because it worked with my travel. I didn't know the entire town closed up, but would return for a Sunday stay anyway if they offered the same deal. Rooms are clean, bath tubs/shower large, and the food very good. The staff are really helpful and make you feel welcome.

I'm giving this hotel a 4 star rating because I feel they are constantly working on improving their…read morefacilities with very little resources in terms of staff. The hotel is historically interesting beautiful Georgian facade, 3 stories with some interesting Victorian features inside, especially the staircase and skylights. It is directly across the street from the promenade and park and around the corner from a street that contains many upscale shops and also one of The Ivy restaurants. Great location. They have a conservatory in the rear where breakfast is served, plus a really nice outdoor area for when the weather is nice. The breakfast is quite good, not to an extensive offering but they also do breakfast to order with some Greek offerings to give some respite from the usual full British Breakfast stodge. The rooms have been updated some more than others, if I was there again, I would choose a room towards the back, or higher up, since there seems to be quite a few musical events across the street at night. The staff were very helpful and went above and beyond in providing excellent service. I would bet in a few years with increased staffing and resources it will be a fantastic place to stay, I certainly enjoyed my stay.

Located next to a beautiful park, I felt a fresh and cosy atmosphere around the area…read more The restaurant, bar and lounge had a british exquisite ambiance with an elaborate interior! I felt the service was also great. I just had an afternoon tea and stayed there for an hour, but it was a brilliant time.

What a delightful place to stay! Clean, comfortable room with a great bed, large bathroom, lots of…read morestorage in a historic 350 year old building. Excellent restaurant with delicious and unique dishes. The vegetarian choices are especially delicious and most welcome. Great service, welcoming hosts and cozy atmosphere. Perfect and highly recommended.

This small family run hotel on the edge of the Cotswolds and on the route of The Cotswold Way for…read morewalkers. A small hotel with just 8 bedrooms of which are clean and a decent size. I was in room 3 which overlooks the Market Street (although no Market) and another local Public House. Nice plesant public areas including a recently refurbished restaurant which is relatively modern but still in-keeping with this old building. There is also a bar area where lots of the locals enjoy a wide selection of drinks including 4 cask ales, 4 draught lagers and Guinness, as well as a local Cider (Ashton Press). The Front of House Staff are all very friendly and accommodating namely Nicola, Emillia, AJ and Flo. The owner of the property is frequently on site and ensures everyone is made to feel at home (David). The food is good, many dishes cooked in-house and mostly 'to-order'. I couldn't find anything negative to say about this property and (I for one) will be back , they are gradually refurbishing the hotel and what has been done to date is nice and tastefull. Well worth a visit, the room rates are excellent, and includes freshly cooked breakfast to individually placed orders.

Got a very good deal to stay here on laterooms and we couldn't believe how beautiful it was as we…read moredrove in through the gates. Our first room was very spacious but had a slight plumbing problem so we were moved straight away to a charming room with a wonderful view. framed by gorgeous casement windows. All the modern conveniences you'd expect but in a wonderful setting. The grounds are extensive and well worth a wander. Ate in the restaurant as we were quite late arriving and the food and service were excellent, and very reasonable too. We will definitely be going here again, would recommend it to anyone. Could find no real faults with the place.

We were supposed to stay four nights at Ellenborough Park Hotel over Christmas, and booked based on…read moreits reputation as a 5-star hotel. Unfortunately, our experience was very disappointing, and the conditions were unsafe and unclean and we felt we had to leave after the first night. I don't usually write reviews, but morally, I felt I had to say something. There was no effective heating, noticeable musty stains on the floors and ceilings and the whole hotel smelled like mildew - my whole family woke up sick. mildew and mold in a hotel is serious and you cannot be charging people (especially for these prices) for unsafe conditions. While one staff member at the concierge was friendly, the manager we dealt with was rude, which was especially unsettling considering the high price we were paying for a Christmas stay. Our room was unclean with mold stains, and overall felt far below what you would expect at a five-star hotel. when we told him this, he said that "we had the cheapest room." our family paid $6,872 USD for this stay. I was absolutely appalled with his response. The property has 5-star prices but, based on our experience, not even 3-star standards for basic cleanliness. We came here with our family to enjoy Christmas, but ended up leaving early at a loss of $6,872 USD due to how poor our experience was.

Disappointed Christmas Review of Ellenborough Park…read moreReviewed 6 days ago via mobile I made the decision to join family at the Ellenborough Park. Not feeling particularly in the Christmas spirit I thought the get away would be a chance to get away and forget about things for a few days after losing my mother 5 months previously. Maybe I was expecting to much from a 5 star hotel, but must say I have stayed in better 4 star. The very young covering staff were very polite and capable but just a couple let the side down. Twice we were served but a slightly older lady in the dining room who had an excuse for every thing. At breakfast we ordered drinks and were asked to order the hot food we wanted. We went to get our cereal, toast, yoghurt etc and when we came back our hot food was already waiting for us. We asked our waitress why it had come up so quickly and she said it's always been like that, which is a lie. She offered to reheat it. You can't reheat eggs/ cooked breakfasts. The following morning we had a different server and I ordered scramble eggs on toast. Not a problem v nice. The next morning the same older lady we had from the previous day served us and I asked for scrambled eggs on toast and was told chef doesn't do it and that I could have the eggs but to cook my own toast. So as before it came up quickly and was left sitting there whilst I was in the other room cooking toast. So warm toast cold eggs! Christmas day was a let down, the main meal was awful. We were served a thick slab of Turkey without hardly any sauce or gravy which made it hard to swallow. The thickness of the meat was enough for 2 people which made hard to eat and dry. The tiny Christmas pudding looked liked it had come from a tin, it was an odd shape. The chocolate dessert on Boxing Day was inedible, the chocolate dessert was like 100 % dark chocolate and the honeycomb taste like a mouthful of burt bicarbonate soda. I noticed quite a lot of food went back uneaten. Also evenings in the lounge were ruined buy guests who thought it was ok to keep putting logs on the fire. You really need a sign about it. Apart from the lousy weather it wasn't cold. So why these people felt compelled to do this I really don't know. My family members who have stayed with you on previous occasions even said it wasn't the same as previous visits. I'm sure they will give you another chance due to work etc, but I don't think I will be

According to several sources, the Tudor House Hotel is a hive of paranormal activity. The restless…read morespirit of a maid who hung herself is said to wander from room to room, making beds and plumping pillows. A spectral black Labrador has been seen bounding up and down the central staircase. The ghost of a little boy with a drum has been responsible for disturbing guests in the darkest hours of the night with incessantly loud and unexpected drumming. Needless to say none of the aforementioned was encountered during our visit, which was on the whole quite peaceful. Having been allocated a first-floor room, directly above the hotel bar, we were concerned that our peaceful night may be disrupted by noise until the late hours. However, we were not disturbed one bit. We were equally concerned that the spotlights pointing at the hotel sign directly outside of our windows would keep us awake, but the curtains were appropriately thick enough to deal with any potential light pollution. The room in itself was spacious and took great benefit from a high ceiling. The bed was of a generous size and was one of the most comfortable we have ever had the pleasure of sleeping in. The inclusion of a sofa in our room was appreciated. Overall the bedroom and bathroom were clean and tidy. The only downsides were that we found our room to be terribly hot and the carpet had clearly seen better days. Throughout our stay we found the level of service to be exemplary and we were very grateful of a warm welcome after spending several hours in rush hour traffic. We felt as though we were engaged with on a personal level. The hotel itself is full of character, with wood-panelled walls, the occasional suit of armour and a subtle amount of antique decor. It is often a shame when a building hundreds of years old is stripped out and the interior is remodelled after the check-in lounge of an international airport. For those who do not enjoy having to spring from their slumber at the crack of dawn to attend a hotel breakfast sitting, the Tudor House benefits from a period running from 08:00 to 10:00 on a weekend. The range of options presented a noticeable difference from the usual options. My girlfriend enjoyed the continental selection (fresh croissant, cheese, ham) and my eggs benedict was just the ticket prior to a leisurely stroll around Tewkesbury town centre.

We stayed here for one night and while the four stars is a tad generous, the building is…read moreinteresting enough (and easy to get lost in) and rooms good enough to warrant it, especially considering the decent price. We had a room on the top floor that comfortably slept three, with a nice bathroom. The free Wi-Fi worked well. The pub downstairs served a nice dinner with a fine beer selection.

Old place, parts dating to the 17th century. Actually a collection of buildings comprising 22 rooms…read moreplus an onsite restaurant and bar. We were cruising through the Cotswolds on our way from London to southwest England, and decided to spend the night here, as it was recommended in one of our travel guidebooks. We were fortunate that they had a room available (no reservation, but it is the off-season) at a decent rate (£165, including breakfast and a 3-course dinner). The place is quaint and charming . . actually that description could be applied to the town and the Cotswold area in general. Our room was in what appeared to be a newer annex, and wasn't top of the line by any means . . the radiator wouldn't shut off, the TV was miniscule, the tub/shower was a hazard to access, etc. The food, however, was the bomb, even though no one in the English countryside appears to have any clue about how to make a martini. Free wifi was a plus as well. Our room had a nice little garden patio, although the temps were much too cold to use it. The staff was great, and we had a nice experience overall.

This is probably what most hotels in the countryside are like. Lots of older poeople, sweet and…read morestrange staff, a room that smelled like dead bodies and dust. And of course, a king size bed actually means two twins pushed together. However, the town is quite charming.