What a really cool place.! My husband's business is in the area and I'm so glad they put us in this…read morehotel well I don't know if you call it an estate or Castle somewhere in between. I did the high tea for the first time and it was a little disappointing they didn't come around and refresh our tea and it wasn't it wasn't all I've hoped it would be but oh well. The breakfasts were great by UK standards. The room was fine it was big. As with a lot of places in Europe that didn't have air conditioning and didn't have screens on the windows. We had called ahead and asked for sheets on the beds which we appreciated them doing I enjoyed exploring the grounds and the English Gardens. There were sheep nearby which I enjoyed walking to see. As a part of our room we were told we got an hour in the spa so in the US that means massage facial pedicure that's not what that means there. It meant that you got an hour in there pool jacuzzi area which I thought was very strange. And I figured if they were giving you a time like that that we'd have it all to ourselves not not at all nope nope nope nope. I've never been at a place that had a pool and a jacuzzi and they gave you only an hour that was really weird. But they did have a sauna and steam room also that counted in the meager hour that you were given. Personally I didn't like that policy. There's not a whole lot around that area so anything you go do you're spending quite a bit in transportation. But this is the nicest place in the area. A great place to have an event like a wedding. There's things around the facility that tell the history of the building which is interesting to read about it was a hospital and I think even a prison. But either way it is very well restored my husband's company thought about buying it for their headquarters and I'm glad they didn't because they wouldn't have did it justice. It needed a lot of money to make it gorgeous again.

Lovely building and bedroom very well appointed and comfortable. Food in the restaurant was very…read moregood except that there was very limited avay of vegetables, basically broccoli was the only veg on offer. Another annoyance was that the very expensive menu is printed in small print with poor contrast and the restaurant is dimly lit. It is best not to read the price of wine lest you faint due to the shock. This meant a torch was needed to read it. The swimming pool is excellent. Staff were good, breakfast was excellent.

Food was absolutely fabulous. Desserts were spectacular. Highly recommend this restaurant!!read more

Best roast dinner in the cotswolds. Loved finding this cosy pub on our visit to the cotswold. the…read moredrinks, food and team were outstanding

Off to an awful start…read more We contacted the hotel before arrival to especially request soya milk for breakfast which they said they would provide, we arrived and no soya milk and more importantly not really any expressed concern that they hadn't provided any despite saying they would. Not off to a great start but still not the end of the world. So we then ask if there's any chance we can check out an hour later the next morning as we were going to a wedding and would arrive too early, the boy on reception said he'd ring and check, he then came back to us with "no it's company policy and the rooms are fully booked", very much a classic computer says no approach. We finally get to the average looking room and go to have a shower, the shower doesn't work. This wasn't low water pressure, personal preference or complicated knobs not working, this was no water is coming out not working. We ring reception and the same boy as before says he'll come look, he comes up to the room spends a couple of minutes in the bathroom turning the tap on and off, sighing and saying "for fuck sake" before announcing "it's not working but it's too late to do anything about it now". Again we state the obvious "okay but we need to wash so what are you going to do about it?" We ask to try a shower in another room, he says he will have to ring someone and goes off to call a manager who it seems clearly couldn't give a shit. He tells us we can try the room next door (despite earlier being told they were fully booked) but the shower in there is exactly the same and no water is coming out! Here we have to state the obvious that "Why are you renting rooms out when the showers do not work?" Or "How do you not know that the showers do not work?" We are told that no one else has complained (right....) So we ask to try another (note again that we were told they were fully booked!) and in this room the water is finally running but only ice cold. Once again we ring reception and ask why do none of the showers work and this time the boy gives the phone to a manager who says, wait for it, "It's too late to do anything". We ask them quite simply "would you pay for a room when you could not wash?" And at this point we are responded to with "uhhhhh" sounds until we hang up. We explained all this to the day staff the next morning who had had no message passed to them by the night staff about the shower not working at all. The manager apologised and said that the night manager had been off sick the night before. We explained we expected some compensation and fortunately were given a partial refund. Ended better than it started but I think some of the staff could really do with a lesson in customer service and the shower issues need to be addressed.

What a lovely, friendly place. We came upon this pub quite…read moreby accident and decided to stop for lunch. The menu is varied and very reasonably priced. The service was excellent, the food superb. Many thanks for a lovely lunch and we will certainly be coming back......

Amazing staffs, great service, absolutely beautiful brilliant Michellin Star restaurant with most…read morescenic location and probably the best well kept secret of one of the world class building in the world. The chef is absolutely top class and the ambience is above and beyond unmatched ! The high class dining experience is one of the greatest and rarest experiences that I've ever had. The wine pairing and the amazing foods with all locally sourced healthy ingredients amaze anyone who can discern the finite quality distinction from the rest. Be amazed! My true Mukbang friends and families: Don't You Hesitate!

One of the most beautiful hotels we have ever been to. We came to Castle combe early just to…read moreexplore and spent time exploring the hotel and surroundings. There is so much to see. Next time, we intend to stay here. Staff at Bybrook were exceptional. We felt so welcome and happy. Food was incredible. This is a beautiful hotel to celebrate any special occasion. We will definitely return.

Beautiful facility. Great staff / excellent service. We had an outstanding dinner…read more Wish we could stay longer!

A total pleasure from start to finish. Received by a very pleasant young woman on arrival after a…read morelong drive. Large room with a working fireplace. The in house bar and lounge area set us up for a perfect dinner. Service and all the food at dinner, wine selection and our breakfast were two of our most memorable meals in the UK.

Thornbury Castle has potential, but doesn't live up to expectations. Inconsistency is a recurrent…read moretheme. We stayed there four nights and these were my observations. The "kitchen" seems to rule the roost here as almost every question is met with "let me check with "the kitchen." "The kitchen" must be an omnipotent presence because the staff usually has a bit of trepidation when going to ask "the kitchen" questions. They have a small selection of items on the dining room menu and the food is not excellent and any deviation from items on the menu are strictly frowned upon. The menu does not change from day to day. Luckily, you may order from the bar menu in the library. This menu does not change either, but it does break up the monotony. We tended to enjoy this food more, but service was slow and inconsistent . Breakfast is the better option when dining in the dining room. The staff for the most part seems to operate with little or no training. They NEVER filled the water glasses. That's your job. They NEVER poured the wine, again, that's your job. This hotel seems to lack strong leadership. We had two rooms. The Queen Elizabeth room has extremely low beams. If one is over 5'3", one WILL hit their heads. We had to go to the front desk for ice to put on head bumps more than once. The third floor is for the most fit as there is no lift. Yes, I know we were staying in a castle and it was not going to be perfect, but for the price one is paying here, you expect first class service. Having said all of that, the gardens in the back are lovely, the visage from the front lawn is beautiful and the staff, though poorly, trained are friendly. Liam in the library area was very friendly and helpful. They need to have a rotating menu. The options in the nearby town are few to dine. It is possible to have a rotating menu, we also stayed at other manor houses which had wonderful menus and well-trained staff this trip.

A trip to the UK didn't seem complete without finding a castle to visit. Much to my surprise, in my…read moresearch I was able to find a castle you could also stay at that was rated incredibly well, had dining packages, and historic ties. The rates per night were a bit steep, but I justified it because "how often do ya do something like this?" So we did a night with dinner and breakfast included. Getting to the castle wasn't too bad we rented a car and made the journey into town. Parking is available and I believe they also have a charging area for EV. We checked in and were taken to our room, Queen Margaret's room. The employee was kind and explained some of the amenities like the complimentary gin and the common areas of the castle. We changed and went to explore, there was a wedding the night we were there so I feel like our exploration was cut a bit short since areas were reserved for them. We noticed there was a scale available in the room, but it needed a new battery so we asked at the desk for a replacement and was informed it would be done at turndown service. After walking the gardens, we went for drinks and played some of the games available in the sitting room/lounge. It was a bit unclear as to how to get bar service or the other amenities advertised. Having done research before it felt like there were things to do but upon arrival it was hard to figure out what we were able to do. Dinner was excellent; while sitting in the lounge you're served some almonds/olives and canapés where you place your order and then you're brought back into the main dining room. There is plenty of food even without the formal 6 course meal but it really is a fancy experience and the food is true art. We made an assumption that turndown service would happen at dinner but upon returning to our room- 2 to 3 hours later, everything looked the same. The shower was incredible and the bed was nice. You're provided with a fan which was helpful. Breakfast was a bit disappointing after the dinner we had the previous night- not sure I would need that component again. At check out I was given the invoice for one of the wedding guests, we had to refund that amount and charge the costs for our room. Looking at my statement the charges aren't equal so that's mildly concerning as well. Overall, Thornbury was still a cool experience for the bragging rights of staying in Henry VIII's castle, but I don't think I need to do it again. I'd come for the dinner but maybe skip the overnight stay.

This is an outstanding venue! Very relaxing setting, with tasty food (the fish and chips were…read morewonderful--the perfect texture of fish and not heavy breading--with great line-up of beer. Definitely will do again when I'm back in England.

Amazing meal for my 1st night in England. I had the lobster special that was cracked and seasoned…read moreto perfection! My friend had the Rabbit Run which was also tasty. The venue is gorgeous! Beautiful gin bar. Definitely a destination MUST in the Cotswolds!

Great little pub! My mum and I have passed this place many times as we're in Tetbury frequently to…read moresee family. Really nice staff and pretty quick service even when they got busy. The fish and chips was a very generous portion and I loved the dill in the batter of the fish. Something a bit different and right up my street! The lunch time ciabattas all looked really good. The table next to us had a couple of pizza too, which were huge and looked really good. Great find. We'll be back!

Looking to get out of the city, my girlfriend and I spent a very comfortable and quiet night in a…read more'superior' room at the Ormond. Across-street parking is available, although limited to one hour. We found this to be beneficial in checking in and dropping off our bags before relocating the car to the long-stay car park less than a three minute walk from the hotel. We received a professional and informative welcome from a member of staff, who offered to take our bags before showing us to our room. Be aware that the hotel reception is on the right of a central outdoor passageway and the hotel bar is on the left, and it would appear as though staff share responsibilities between the two. If there is no-one at reception at your time of arrival you may want to pop over to the bar to make yourself known? Tucked away in the loft our spacious and decorous room featured an ample king size bed with ornate bed stead and corresponding furnishings, a correctly-tuned digital television, telephone with easy access to reception, a decent hair dryer, a generous provision of tea and coffee making facilities, and a view over the multitude of the sixteenth and seventeenth century rooftops of Tetbury town centre. Like the bedroom our bathroom was clean, tidy and spacious. The shower was of a high standard and we appreciated the inclusion of a bathtub. Mini bottles of shower gel and shampoo were provided, along with ample towels. Our overall sleep quality was good, although we found the duck feather pillows were not as firm as we prefer and although not impossible, it was difficult to find immediate comfort. We were concerned that our evening may be interrupted by noise from the hotel bar courtyard, but we actually enjoyed a very peaceful stay. Breakfast was available up until 10am and could be found in the hotel restaurant, situated behind the bar area. In addition to cereals, toast, fruit, yoghurt, and hot drinks, the extensive menu presented options to cater for almost all tastes and palates. The French toast with bacon and maple syrup, and the eggs benedict were particularly enjoyable. We couldn't help but feel for the solitary member of staff who appeared to be responsible for running the entire breakfast sitting, providing bar service, and dealing with hotel guests. Despite an obvious strain on this member of staff's behalf, we were quickly served and dealt with in an entirely professional manner.