[Review #826] 2024-025 What's Bidrl (pronounced bid-r-l)? Bidrl.com is an online auction marketplace that doesn't ship to ensure all generated sales are contained within specific geographic areas. It's a liquidation business model that combines the power of online sales with the excitement of competitive bidding, & the stability of the local market. They take hard assets (stuff) from big box retailers & liquidate them (convert them into cash by selling them). There's a few caveats... BidRL doesn't take item responsibility, nor do they test them; doesn't accept returns, exchanges, or offer refunds. And if you don't take the time for personal inspection, assume item is broken unless description states otherwise. Yikes! ¯\_(ツ)_/¯ Wait there's more... a strictly enforced policy of unpaid items or items not picked up within the deadlines are considered abandoned & will be relisted without a refund if payment has been made. To receive an extension, the buyer needs to send an email to: fresno@bidrl.com prior to the deadline; verbal requests for extensions are not accepted. Their website offers a "BID WITH CARE": Auction items may be overstocks or returns, new or used, perfect or broken. They share what they know about each item in pictures, titles or descriptions; however, they don't always know, don't test most items, & don't accept returns, exchanges or offer refunds. If the potential buyer doesn't previewed an item (physically inspected it in person), then they must make an assumption about that item before bidding, which is to assume it's broken unless the description states otherwise; that item is probably fine, but it is always better to be safe than sorry. Sounds like Bidrl does nothing but collect your $$ & wait for you to pick-up the item... absolutely no customer service for any product issues that you may have before, during, or after. With all that risk, my relatives still thinks it's worth the trouble. Sometimes they bid without inspecting the item because they're too far away from this location, or will ask a family member to inspect the item on their behalf. My nephew recently got 2 great deals (in terms of price)... a soft serve ice cream maker (haven't opened & tested for functionality) & a LG dishwasher. The dishwasher was picked up on the day after Thanksgiving & my cousin's husband installed it right after. It took a couple of hours, & purrs like a dream; however, I noticed a sizable dent on the bottom left corner, & J says that it happens with Bidrl auction items, was aware of the dent & believes it's cosmetic. As for cleaning the dishes, glassware, & other contents, I have no idea because we had to head home. I'll have to find out about the ice cream maker on my next visit. Bidrl.com is a franchise opportunity with 15 locations, & more being added but none in S. CA, only in the Bay Area & Central CA. I browsed their listings that found some interesting things, but would have to bug my relatives for an inspection prior to bidding; still debating if it's worth the hassle & efforts. Docking stars for lack of "customer service" & assumed risks to the buyer/customer. read more

Bidrl - Entrance - Auction Houses Near Me - Turlock, California

i've been with BIDRL for a little while. Last week. I bid on three air fryers, came home. They all had been used. Someone returned them after using them. they were dripping with grease and rusted.They told me that I cannot get my money back and they said the manager would call me and never did. I'm done with them! read more

They resell returned items in an online auction , they take picture of the items and show the items that are damaged or that don't power on. If you bought something broke and didn't preview the oictures, that's on you. There is a reason the items are so cheap. Friendly service and I will continue to go back. read more

Broken missing pieces used crap. Need I say more ? Look at the limited time you have to retrieve your purchase Save yourself the grief and buy retsil read more

I have been bidding on items on BidRL in Turlock. I have to say this has been the worst experience dealing with a Company! My advice is to stay far away from this company. Most of the items are broken, they do not honor what they sell except to use the excuse that they cannot check every single thing! But ... They take it out of the box in most cases and photograph it to put on the auction site. If they have time to do that, they have time to check it. The real problem is that I see these boxes of items that have been purchased selling on marketplace, offer up and at the local flea market, passing broken items off to the consumer. I purchased 5 items, 3 of which were broken. Just posting this so buyer beware! Hopefully it doesn't happen to you! read more

I have been to many Bid Rl's and have had positive experiences. Turlock is not the place to buy from. There staff is rude and ill-mannered. if the manager is on site, shame on them and if there not they need to check there customer service. Were giving you money. Learn to value your customers, because one day you may not have any left. And replace your miserable front desk employees that's the first person we have contact with I have never seen one smile. Definitely not who I choose to be at my front desk. Good Luck, and yes be careful of the crap mainly in Turlock read more