Legit took an hour to rent 2 snowboards after getting all the equipment ready within 5 minutes…read more About 5 employees there have zero idea how to use 90% of the register and could not figure anything out and had the manager come over multiple times. Seems as if they are all hired yesterday. Kid in glasses and USC hoodie are unable to comprehend anything.

We went to rent snowboards, got there at open. Waited 50 minutes to get 2 snowboards. They need to…read moretrain there employees better, had about 5 people that had no idea what they were doing. Some guy in a USC hoodie had absolutely no idea what to do and was just standing there. Also if someone looks like Harry Potter at the checkout, you should leave he has NO idea what he's doing even after being babied by the manager. Ashton is the only competent employee.

This is the premiere gym supply story in Boise, hands down!…read moreI have gotten everything from traditional weight lifting equipment, to kettlebells, to specialized jump ropes from Gym Outfitters, and very time I have been more than happy. The staff is knowledgeable, upbeat, and friendly. Their prices are fair and their selection is great! I would have a hard time going anywhere else for my fitness needs.

Gym Outfitters is by far the best place I have ever purchased fitness equipment. The prices are the…read morebest, the selection is great, and the staff do not hit you with high pressure sales techniques. When I went in I explained to Michelle, the Retail Sales Manager, that I was looking for a treadmill for daily use. She recommended that I try the Precor 445 and explained all the features with an impressive level of knowledge. I was hesitant to drop quite that much $ and she happily showed me her selection of used equipment as well. After trying out numerous used treadmills I ended up convinced that the 445 was perfect for me. When I needed a foam roller to stretch out my back and hips I went back and was pleased to see that you get the same level of service whether you are contemplating a large purchase or a small one. I would never shop anywhere else in Boise!

I bought a stationary exercise bike for a great price. It malfunctioned in the first few days. I…read morecontacted the owners and they responded immediately and came to my house with a different bike and the offer to repair it. I opted for the repair and when they left, they assured me they would put the other bike aside in case this one malfunctioned again. It ended up malfunctioning again a few weeks later and I contacted the owners. Again, a very fast response and then delivered the other bike to me. They even helped my get the old bike downstairs and the new one upstairs! Excellent customer service! The second bike is even better than the first one! Great price, great service, great owners! Thank you!

Loved my experience with Justin at Fit Re-born. From my first phone call to final purchase several…read moreweeks later Justin was helpful, knowledgable, professional and fair. They didn't have the right elliptical for me on my first visit so he listened to what I was looking for and searched for a good fit. Justin stayed in touch, sent pictures, and even let me know when a potential option 'just wasn't right'. I love that when you're making an investment in something like this... they're the expert, you're not. In this case, I trusted Justin and felt like he was our advocate. I would recommend Fit Re-Born to anyone looking to grow their home workout experience.

Bought a commercial quality summit trainer for a great price! Dicker with them on the delivery fee…read morethough. They quoted $50 and then $100. I called my brother to help me

Called them twice about possibly fixing a machine of mine and left messages with the service…read moredepartment. I did not receive a call back.

Dicks (autocorrected to "sucks" lol...) is the type of store everyone loves...why? Because it's a…read morebig box (sporting) store and carries pretty much everything someone who is active needs. In the past couple years, I hate how Dicks added their political views to everything. I just wish businesses and whatnot would stfu about their political views. I don't shop at a place because they're super conservative or if they ...super liberal. I go to businesses if they have what I want. So when places add their two cents, specifically on anything political...it ruins them for me. I know I'm not alone in this. Seriously, shut up. We wanna buy sneakers or a water bottle, we dgaf what side of the aisle you stand on. Ok that's my rant on that lol. I rarely go here. This was my 2nd time in this store since it opened. They opened 6 years ago, maybe? I went in right after and then this time. I was at Petco next door and needed to check out their weightlifting belts. Reasonable prices on that but everything else....priiiiicey! If you shop at Dicks, you know this tho. Checked out some of their sale items and if you can get something on sale (depending on what it is) their prices can be pretty good. Big 5 is next door...right next door. The huge corporate stores love to do that to the smaller stores like Big 5. Big 5 is a better store, but of course they don't carry as much. Their prices are certainly better and makes happy this location hasn't been forced out because of the giant Dicks (lol) right next to it. There's a Big 5 minutes from my house too, so I go there more. Dicks is across from the mall so if I am In that area I may think of going in, but like I said, this was the 2nd time in 6 years that I've been in that store. I just don't care to go in that much lol. Staff was friendly tho and super helpful. So they have that going for them. Aside from that, I know this review won't help anyone lol. You either love this place or just don't care about it. Everyone knows it exists so yeah, you either go or don't. So many just order online which when it comes to places like Dicks, it's fine otherwise I love supporting small mom and pop/local shops. Ok I'm done writing about this place lol. If you've read this far, thanks! If not, I understand lol. Thanks, Yelpederers! Cheers!

They advertise an incorrect price on some shoes and refused to honor it.No wonder they don't have a…read moreBBB accredited business.

Received a coupon for 20% off the entire store. Went in and collected $200 worth of items. At…read morecheckout I'm told the only things that can be purchased with discount are baseball and soccer items. The coupon clearly says THROUGHOUT THE ENTIRE STORE and online items are not available in store (many things aren't.) Spoke to the manager. She said sorry we can't help you. We are Dicks.

Ordered an item overnight paying extra for the shipping. After a week I still don't have the…read moreproduct and all their customer service could tell me is sorry Fedex says it was delivered so we wont do anything else at this time and to file a complaint with my bank if I want to. I printed the conversation and did just that. Also told me next time to avoid any issue with shipping to try a different address. Ya definitely not ordering from this business again.

The staff here really is knowledgeable in all things sports! I got a bike here, and they let me…read moretest drive several, and made sure the tires were ready to go. They also helped straighten some kids roller skates I purchased. This store is much smaller than the Boise one, but it's a nice shop!

This place is a trade-in scam!! Take product elsewhere. I had $300 cash ready to supplement the…read moretrade in on some golf clubs till I got a unexplainably undercut appraisal. They offer 1/4 what they will list it for online. Boise location is far more friendly and reliable. Terribly disappointed in my experience. Get better staff!!

I spent $248 here yesterday to buy my kids softball stuff. Well a pair of the cleats I bought were…read morea bit too small so I went to exchange them today, which I wasn't able to do since their stock is LACKING!! So I settled on less quality ones in the correct size and was charged a $.60 difference which is fine however the sales associate was RUDE! Didn't even thank me for my purchase and was extremely unpleasant to be around. I would NOT recommend this business.

Really disappointed in Big 5. Went there yesterday and was told without a mask we could not shop…read morethere. Have a health issue that prevents me from waring one. Told them that, they didn't care, told us to leave...well that is the last time I shop at any Big 5...

Purchased a children's bike. They said they would call when it was ready. Never called. Charged me…read more$18.99 to install hand brakes - it's a toddler hike no hand brakes. Had no clue the handle bars were not high enough by about 4". I had a toddler with me and told me to take bike up to front to take care of it. I had to call him back to assist me. Failed to give me warranty/instruction paperwork. I got no paperwork. Very crappy customer service. Should have gone to SCHEELS

Thomas from the bike and fitness department helped me with the treadmills today. Extremely…read morefriendly, honest, and extremely informative! Walked away with a great deal.

Lemme tell you! Ok so REI is obviously a great store. There are some things about them I can't…read morestand..:like when they get involved in political crap. That ruins the vibe for me for any business. It's still a great store, but people need to shut up with getting involved in anything that has absolutely nothing to do with sporting goods, outdoor activities etc or whatever their business is. REI is crazy expensive tho! Ooooh! So Al's just opened. I was sad to see the trampoline park close and leave. Sports Authority was at this location at one time too. Mittens was on the board, soooo...ahhh! Never mind lol. They closed. Sad. Anyway, finally a store goes in there. Obviously we are talking about AL's. This store is fantastic. I know it's going to be pricey eventually, but when we went in, the sales they were having were amazing. They had great prices on almost everything. With Christmas coming up, too, I'm sure their sales will once again be epic. They have all kinds of top brands. North Face, Patagonia, etc. Any place that carries Patagonia is ok in my book...even if Patagonia is another company that gets too political way too often. They make great jackets tho. I've had my R3 for like 17 years and still looks new. So walking into Al's and seeing they sell Pats, made me happy. Pats in general are very expensive. So if they happen to have these on sale, don't hesitant to pick one up. Same goes for a lot of the other name brands they have here. Great store for hunters, for anyone who loves kayaking, paddle boarding, hiking, I mean, it's just a great store. I'm usually iffy on these chain stores, but I think this one is mainly specific to this area of the country, PNW, and obviously Utah and ugh, I'm sure California as well..at least Northern California? Who knows. Most people I know have already been. My hunter friends are in love with this place. They have gotten some insane deals here. However, if you haven't been, you definitely need to check it out...especially now that the Christmas season is like a day away from officially beginning. No, it doesn't start the day after Halloween lol. We got a few things here when we went. One thing was a flashlight. There was a guy in that section, wish I remembered his name. His main job is he's a fireman. I remember at least that much. This guy was such a great help. Knew the products well, super friendly, perfect teeth haha, and I mean, he was fun to look at. Sorry, had to throw that last bit in haha, because shiiiieeeet! Hahaha! Super nice guy. Everyone we came across that works there was great and eager to help. I hope this place succeeds. That spot it's in is a weird one. It seems to do good elsewhere and with Boise being a huge outdoor city, I can't see this place actually failing. I can only see it flourish and I hope it does. Check it out. Thanks for reading, YelperAl's!! Cheers!

We just bought a treadmill at Al's, and it was a nice purchasing experience. They have helpful…read morestaff, and the price was a bit less (for the exact same model) compared to the other stores we shopped. So now we have a treadmill, which will hopefully serve more of a purpose than just a display item in our family room. My cardio vascular system thanks Al's for being there for us!