Came in on Easter Sunday and they were open, which was really nice. The store is extremely small…read morebut has a variety of stock. He has some snails and fish. The prices are pretty good for supplies, plants and fish. If you pay in cash, you get a discount. My boyfriend and I came in to buy some plants and fish. I bought a cabomba plant which is doing well today. It was extremely long and green, as of current I have not spotted any pests but I did do a dip for it. My boyfriend bought a super red betta and some galaxy rasboras. The betta was sold to us at a low price because I think he had a bit of a deformity. He is doing well in his new tank and eating healthy. The galaxy rasboras were okay, but they did seem to have flukes so we had to treat them for that. One ended up dying to a deformity unfortunately. Apart from that, they are fairly healthy and eating well. The fish seem to be generally well taken care of. The tanks are sparsely planted. There is a good selection of shrimp, including green, black and velvet shrimp which is something you don't often see. Overall, it's a nice cozy shop and the owner was very kind. He was helpful and gave up tips on how to acclimate the fish. The prices are also great compared to other stores. I recommend it.

We bought fish amazing we got all items for 155$ cheap for The whole set was easy to set up 25$…read morefor 3 goldfish is crazy cheap 3 goldfish is all I needed I recommend going here pet smart fish are bad and petco fish are bad this fish place is amazing they have the fish heaters and good cheap decorations and The fish rocks are the cheapest the blue rocks are cheap and good looking

We bought a young Mexican Black Kingsnake (MBK), plus all the cage gear, from Tails and Scales in…read more2020. We continue to come back every couple of months for all of our snake supplies, including feeder mice & live plants. Staff are VERY busy, but it is worth the wait as they have been able to answer all our questions & offer great advice. Their shining moment, in my book, was when a snake I had recently bought from them, and was bringing in to discuss, managed to escape its box during the drive to the store, and hid in my car's ventilation system. Two staff helped solve getting it out, then looked after it until they were sure it had recovered. It was a scary and embarrassing episode for me -- and of course stressful for the snake -- but they handled it all very professionally. Thanks Tails and Scales crew. We'll see you soon. (Edit: Must add that though I'm no expert, the animals in the store have always seemed well-cared-for. There are always a few labeled as being boarded, which I doubt would happen if owners had any concerns about quality of care. I'd love to see some reviews from experts in reptile care!)

The staff immediately made me feel weird and rushed. Person at checkout counter was fairly rude and…read moredismissive. First time in, won't be back. Looks like I'll be sticking to Earth Echoes.

Place is filthy, full of feces and tens of animals are packed into single cages stacked one on top…read moreof the other. Feces is literally crusting on the inside of the glass of the store front. They also have a "no photo or video" policy to keep people from revealing the conditions they keep these poor animals in. Don't let these 6+ year old reviews fool you.

I can't say enough about this wonderfully friendly, family run business . The knowledgeable staff…read moreat this pet shop is eager to share their expertise so that you come away confident that your new pet/fish etc has exactly what they will need for a strong start to their life in their new home with you. Highly recommend this pet store for all your pet needs.

Not a fan , very poor service , the lady that works there I think is the owner was very rude when I…read morepurchased some good for my fish , since I purchase a lot of food at once ($100 or more ) I asked if she can give me a deal on the food , the lady was very rude in her response , basically telling me to f*** off . Their fish and coral selection isn't great either , they don't have any great corals or fish and prices are a bit pricy for what they offer. If you want much better quality corals or fish and at better prices go to Burlington coral reef place (one of the best in business) or even see Ken at SeauMarine . The fish and corals don't look that healthy either. They don't seem to keep up with water changes or clean the tanks. As for the for their small freshwater selection it looks fine. I will never go back there and would NOT recommend anyone buys from there.

This place has one of the best selection of corals and invertabrates in the GTA.read more

Bought my dream ball python morph here. A cinnamon girl, the staff was great and helpful. Ps great…read moreprices, I don't feel like I'm getting scammed here. #WSA

Stopped by a couple times to fruit flies for my boyfriend's frogs. My bf had COVID, so I picked up…read morethe frog food for him. I showed up with no online order and not really knowing what I needed or even what kind of frogs he had. I was unprepared. Oops! Both times, the staff asked me a couple questions and knew exactly what I needed for the frogs. A great experience both times!

I'd give 10 if i could. I am sitting at home ice on my nose because I fell hard. Quite sure it is…read morebroken. These folks are top of my list. Delivered to me end of day. I wish everyone knew how special they are. Much appreciation guys. Bee

Great selection, prices, and wonderful people!! So glad I can just stroll to get Pet Stuff for my…read moreol' boy ... just need a working URL so I can contact them online cheers

Completely unacceptable experience. I was scolded by an employee for simply feeling a bag of treats…read moreto see if they were soft enough for my 8-month-old puppy -- something any responsible pet owner would do. Her attitude was shockingly rude and unprofessional, showing an utter lack of experience or understanding when it comes to dealing with pet owners. As someone who's managed a pet store myself, I can say with confidence I would've fired her on the spot for speaking to a customer that way. Upon reading other reviews, it's clear this isn't an isolated incident but a recurring issue. I won't be returning as long as she's employed there.

Instead of pawing me on the face repeatedly until I woke up to feed him, my pug Alfie slept soundly…read moreagainst my warm belly until 8:30 yesterday morning, so I decided to reward him. I took a jaunt over to the upscale, some might even say snooty, neighborhood of Yorkville to find the precious (but not overly so) little dog boutique called Prettie Yiji. The personable and knowledge-filled shopkeeper carries everything from pet cages to doggy diapers and some lavish leashes to boot. The store also has a variety of healthy, organic choices in the dog food department that don't seem, in my 13 year history of frequenting these joints, too pricey especially for the area. I came home to Alfie with today's Yiji sampling - a bag of greenies, some organic chicken jerky, and a rubber rooster. Unfortunately, all he needed were the doggy diapers.

This store is small, but packed with lots of merchandise. Am sure there's something for all pets,…read morebut good luck in finding it. Luckily the store is small, so it won't take long meandering up and down each aisles. Customer service is very lacking in this store and never once was I offered any help while I was browsing (and I've been to this store a handful of times). Two cashiers working on Saturday morning and I was in and out of the store without anyone acknowledging me. And the store wasn't busy on this particular Saturday morning, two customers at cash and one roaming around in the store. I usually drop in on Saturdays after my workout since I'm in Liberty Village, but I definitely prefer going to my local pet store in my neighbourhood because they always welcome me in the store even after it's been a long time since my last visit. Why can't staff just smile or say hello upon customers entering? The checkout is right at the entrance so it's definitely easy to do, isn't it?

If I could leave NO STARS, I would. Absolutely horrible customer service, which is a shame because…read moreit's really the only pet store in Liberty Village. I bought a pet bed for my dog. They had a pretty terrible selection, and an elderly female employee was helping me search through their messy pile to find something suitable for my dog. I expressed concern at the time of purchase saying that it's not what my dog was used to and that I hoped she would like it. Well- it turns out she didn't like it... I tried coaxing her in with treats and she just wouldn't even step foot in the bed. I returned to Global Pet Foods the next day, less than 24 hours later, and spoke to the SAME elderly female employee about returning the bed. This employee was extremely rude and condescending and told me that returns were not allowed on pet beds. I reminded her that I was just in last night, and that I purchased the bed from her, and that surely she remembered my hesitation in buying the bed in the first place. She wouldn't budge, simply jabbing her finger at the receipt and saying no returns. I expressed that I wish she would have told me that when I was debating whether or not to purchase the bed in he first place. She said "it smells doggy"- which is just an outright lie, but even if it DID... Duh, this is a pet store! Everything smells doggy! I told her I had the bed less than 24 hours and that my dog never stepped foot in it. And at this she basically just scoffed in my face. My patience was wearing thin so rather than explode at her for being so ignorant, I gave her the dog bed back and said that she could consider it a donation. A return policy is one thing, but treating your customers like criminals is another. This branch of Global Pet Foods obviously had NO interest in creating loyal customers. I will never shop in this store again.