Big Britches always does a GREAT JOB with my clothes. Always clean, pressed and looking good. Never…read moreonce in all my years using Big Britches have I had a complaint. Keep up the great work, you will always have my business.

Professional service at a reasonable price. Staff was friendly and courteous; clothes arrived on…read moretime as promised. Great job!

Pleasantly surprised by this place! I am weary of several others in the area but I will come back!…read morePricing is extremely reasonable and their turn around time was quick! I took in a jumpsuit that was all lace (a serious pain to hem at home) and it was done in less than a week. The stitching exceeded my expectations! Parking is tricky because there are several businesses and a gas station with just a few spots! Not an issue I would just be cautious!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

I've been looking for a dry cleaner since I moved to the Waco area in November 2019, I found this…read moreplace because it was highly rated. Customer service was excellent, upon entering I was greeted immediately and my information was taken when the my order was complete they sent me a text to notify me. Again, upon arrival, I was immediately greeted and all my needs were met, I have not worn any of the clothes that were clean so I cannot review that aspect. I was taken aback a bit on how expensive it was to get my shirts pressed. Otherwise, so far so good.

Our washing machine was out, so I took a small load of white wash clothes and a small load of dish…read moretowels for laundering. I went to pick them up and was charged $25.00. Sorry....that's way too expensive.

I wish that I live closer to Fort Hood so I could use this place all of the time. I needed a lot of…read morework done on a short turnaround. I was even told by multiple alteration shops that said what I needed couldn't be done. The work was done overnight professionally and the service was top notch. Would definitely recommend and use again.

From the owner: Professional military and civilian dry cleaning, laundry, and alterations services. Everything…read moreprocessed in premise. Military Discount: 10% off for the months of February & March. Next day.

Washer $4.50 for the Small washers Dryer $1.25 for a large…read moreload. They're both about 25-30 minutes each. I haven't been to a laundry mat in 40 years so I'm not a good judge albeit we're on vacation and our hotel doesn't have laundry service. Although, there was a gal here who brings orders from hotels for service. Nice music playing on the tv. Clean. Has clean men and women's bathrooms. I brought my own detergent.. they do have a dry cleaning adjacent where you can purchase fabric softener and detergent if need be. The machines didn't smell and that's a big deal for me. Good parking. It's a Monday morning and wasn't busy.

Very polite staff. It's clean In here. They got TV's for the kids just in case you got little ones…read moreso you can keep them pre occupied watching a movie

Friendly Customer Service and excellent dry cleaning at a great price. They have been able to…read morerepair clothing that had lost a button, replaced zippers, seam repairs, etc returning the clothing as good as new. Never had an issue with their cleaning service either. It is my Go-to dry cleaners. Highly recommend!!!

Never will I step into this hot foul-smelling dungeon again. A woman behind the counter said hi…read moreand walked out of sight. I heard someone yelling a name but no one ever came to the counter. You never get a second chance to make a first opinion. I don't even want to give them this one star.

If I could give this less than 1 star I for sure would. I dropped jeans off on Monday to be…read morestarched went back on Wednesday they weren't done when back on Thursday they weren't done n today is Saturday and they still weren't done this is really ridiculous I finally told them I'm going to wait for you to finish. 10 minutes later they were ready, funny how that works I will never go here again what a waste of my time.

Mimi was open on a Saturday and the service was great!! Thank you so much for the quick turn around…read moreand awesome work :-)

They don't open at 8am on WEDNESDAY. However, their sign says 8am-6pm. If you call the number all…read moreyou get is a recording g and no one will text you back. This is not a good business to leave your clothes. Find someone else they are rude unresponsive and expensive.