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Big Cabin Toy Storage

5.0 (1 review)
Open • Open 24 hours

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All My Sons Moving & Storage

All My Sons Moving & Storage

(130 reviews)

Garnett

I have mixed feelings about my experience with All My Sons…read more I booked a move for my 85-year-old grandmother on Friday after being assured they could complete the move on Saturday. I was told I would receive a confirmation call, but never did. When I called the next day, I learned they had my phone number entered incorrectly. We completed the confirmation over the phone, and I was told the move was still scheduled. The move window was between 12 PM and 4 PM. After waiting for hours, I had to call multiple times for updates. First, I was told the truck was stuck and waiting for a tow. Later, after spending most of my day waiting near the storage unit, I was finally informed around 6 PM that the move would not happen and would need to be rescheduled for the next morning. The movers who arrived on Sunday were excellent. They were professional, friendly, hardworking, and respectful throughout the move. When a piece of glass was damaged during the move, they immediately took responsibility and went out of their way to have a replacement cut before continuing. Their customer service and effort were appreciated. My frustration is with the scheduling and communication from the company. I lost an entire day waiting, had to repeatedly call for updates myself, and was not informed until late in the day that the move would not be happening as scheduled. Moving an elderly family member is stressful enough without spending hours wondering whether the movers are coming. The final bill was just over $1,000 for an 11-mile move from a storage unit to an apartment. While I understand moving services are expensive, the cost made the communication and scheduling issues even more disappointing. The movers themselves deserve recognition for the job they did, but the overall experience was overshadowed by poor communication and unreliable scheduling.

This was, without question, the worst moving experience I've ever had…read more I was scheduled as the second move of the day, but the crew didn't arrive until nearly 7:00 PM and didn't finish until around 2:30 AM. There was zero proactive communication about the delay, which made it incredibly difficult to plan--especially as a single parent managing a full move. This timeline severely impacted my children as well. I have kids, including a teenager who works, and none of us were able to get proper sleep because the move went so late into the night. It wasn't just inconvenient--it disrupted our entire household. Despite having a three-person crew, the move was extremely slow and inefficient. I ended up paying around $2,000 for a move that: * Was completed in the middle of the night * Left items in the wrong rooms * Resulted in missing (and expensive) cords * Forced me to leave items behind because I was exhausted and couldn't afford more time The lack of communication, poor time management, and overall execution were unacceptable. I do not feel the charges reflect the service that was provided. I would strongly caution others before booking. This experience added unnecessary stress to what should have been an exciting transition.

Big Cabin Toy Storage - selfstorage - Updated July 2026

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