Another great experience with Henley's,..this time with the plumbing guys…read more They rebuilt two toilets a month or so ago with Togo toilets here when we moved here in 2021. They were nothing special. But the Master toilet's loose-fitting valve seranaded us multiple times each day in a pitch best appreciated by dogs. That's what prompted our call initially. My partner was fine with the rebuilt toilets, but I noticed a couple of things that I worried about - mostly related to pressure and power in the flush. Henley's was happy to accommodate my concerns, sending David Casillas, who we met at our previous appointment, to check things out. He took the time to look at each toilet and adjust some things and explain what I was hearing and seeing. He went so far as to snake the Master toilet, saving me from the struggle of getting our snake in the right position to do job correctly. David was also kind enough to remove HVAC-system filter because I forgot what size our filter was. YaY. How helpful for something that wasn't even in his "jurisdiction" or specialty!! The guys always send a text when they're on their way; they arrive within the service window, and if an issue or delay arises they advise you. Everyone we've worked with is pleasant and explains things thoroughly (and if, like me, you might be clueless with some plumbing or HVAC concerns, they give you an explanation a lay person can understand and wrap their head around). Their prices are fair and reflect average prices in our area. We moved from our place with a longtime family plummer of 2 who we trusted and would arrive without fail in a plumbing crisis. While not a family plumbing company of two, Henley's gives the same care and attention to detail.

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

Decided to get my AC serviced before the summer. Diamond Air is our go to. They are prompt,…read morereliable, conscientious, friendly, and reasonably priced. Mac, showed up on time, explained what he would be doing and quickly got to work. He explained everything he had found (good and bad) before he moved on to the next. He tested the heat and the AC and cleaned the condenser on the outside unit. He put in a couple of new filters to boot and we were good to go. As always working with Diamond Air was a quality experience. Thanks, Mac.

I had to replace an old Carrier compressor and coil. Diamond Air Services quoted a competitive…read moreprice and was highly rated, so I gave them a call. Anthony inspected my system and made recommendations and offered a very competitive price for a replacement Carrier. His team arrive on time and completed the job in a few hours. They did a great job. I trust Diamond Air Services and I recommend this business.

I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

Angel was professional and thorough while doing our ac maintenance inspection. He was courteous and…read moreinformative about the service. He is an asset to Ballards!!

This use to be an excellent company affordable, honorable and would take care of the customer…read more Since the new ownership a few years ago, their direction has changed and totally money driven not customer care and fair pricing especially for previous customers. I would never hire this company again and beware of any information they relay about your HVAC or plumbing issues. I don't trust them you should not either.

Mario runs an honest business and does great work. He called me when he was at the parts house on…read morehis way for install and showed up exactly when he said he would. Unfortunately the supply house gave him the wrong part, so he had to make a long drive to Escondido and back. He and his son worked all day and well in to the night to get the job done, but still did a great job. He didn't try to cut corners to get it done early, he just worked hard all day. His workmanship was top notch, and his attitude made it that much better. I now have a go-to HVAC guy for any further business.

If you're looking for an honest, heating and air company, I highly suggest you contact Mario…read moreAt good quality, heating and air. Mario installed an air-conditioning system in my home several years back and it has worked excellent for the past 10 years. We recently had our furnace stop working on us, Mario came and diagnosed the problem as the ignition control board we replaced it, and the furnace works excellent. Thanks Mario

My semi-annual maintenance service for air and heating was today. As usual the service was…read moreexcellent and Mike was friendly and knowledgeable. Highly recommend 4 Points!

On time. Give me options. Pay what you get. Cold AC. Check atticks. Make sure no leak and ac work…read moreproperly. I will definitely tell all of my family and friends. They did a good job and service. And polite. God bless you

This company has been maintaining my 20+ year old hvac system since I bought this home 6 years ago…read more My a/c finally gave up the ghost a week ago. Within this week, they were able to install the new system at a very fair price, and were amazingly terrific and responsive in fine tuning a couple little problems and answering all my questions!! This company is trustworthy, ethical and so professional!

Very reliable punctual and respectful technicians. Kyle…read moreknows his stuff This guys are the AC and heating company I trust Thank you again guys !

I've never been more impressed by the Quality of service and the attitude of the people working for…read moreYear Round Heating and Air. From the receptionist to Julian the repair technician that showed up. His show of expertise and troubleshooting was on point. Thank You for providing such a positive experience. All this service without a bill.

My system is a 20 year old system that limps along but still works and I was weighing the options…read moreof a tune up to get through the season or put repair money towards a new system. I sent out inquiries on yelp and Year Round was one of the contractors. They got back pretty quickly but I was unable to take the call for a bit and they were texting and calling a ton, very persistent. In general, the company seemed very friendly, very competent, but their pricing is quite a bit on the high side, and their sales tactics are a bit tired. I don't think they deserve a 1 star for it but fair warning to others to watch out for sales tactics. When I was finally able to field a call, they got a tech out the next day. Tech was very friendly, took amperage measurements of the capacitors and motors and priced out a new capacitor and fan motor for $1700 but mentioned a more senior tech was not far and he could come by and take a look. The more senior tech cleaned my condenser without me asking which, ok, cool, thanks, but that felt kind of like entrapment by doing it without permission so I was a bit wary that it was a tactic. They said that yeah the 1700 fix could get me through the season but that the system was on its last legs and that I should meet with a sales person to talk about replacing. I was a bit wary again, a dedicated sales person is a bit of a red flag. Told them I'd rather not, they then offered to replace the capacitor and the fan motor then and there and if I decide to buy a full system they'd credit that 1700 towards that. Again, I said no thanks (remember, my system technically still works), I'd rather not waste the tech's time if I end up buying anyway, which he hesitantly accepted. The sales person was supposed to come by in the evening and about an hour before they came by the fan on the condenser unit stopped working. I'm not saying they did anything to it cause I don't know for sure, but the timing was a bit too convenient so I'm putting it in my review. I went out and got it spinning again and it has worked ever since. He wanted to check the unit again when he got here and seemed a bit perplexed that when I said it was running fine. After he checked out the unit and we chatted about backyard stuff (guy was very friendly) we went inside and it turned into a timeshare presentation at my dinner table. He had laminated pages in a binder, package printouts, and everything. After some hemming and hawing about the differences between the units he shared prices. $24k for a single stage Lennox system, $27.8k for a 2 stage compressor Lennox system, and $34.9k for a variable rotary Lennox system. I was starting to understand why they were willing to "fix" my compressor at sunk cost with the bet that I would buy. The margin was huge. I asked if that included any duct work, he said no. I was about ready to say no thanks but then he found an excuse to "call their dispatcher" which just about made my eyes roll because this is such a tired sales tactic. TLDR, they "could offer my the two stage for the price of the one stage if I get the work done tomorrow" and that if I said no they wouldn't honor the offer in the future. I said I understood and said farewell. Again, very friendly, attitude seemed good, but there were so many coincident sales tactics that took place that made me feel really uncomfortable going with them.

Got a decent bid from Logan for furnace replacement and A/C addition on a 3 story downslope house…read more Unit is under the bottom floor. Installation went well. Logan was onsite and he and his crew were excellent, and all work was done well in a timely manner. System tested out ok, but A/C flow on the top floor was poor (heat flow was fine), and a booster fan was suggested for the lengthy top floor duct path, at an additional cost. The booster fan was installed in short order, when I was not home (part-time home) - all good so far - 5 stars for sure. .... but when tested the fan ran with the heater, and created a blast furnace on the top floor. Call to Logan and he was able to swing by and change the fan to run A/C only. Being winter we only ran the Heat and it was fine. As this summer approached found that the A/C would not run at all, no booster fan, no fan at all, although the outside unit is running... Multiple phone / email messages to Logan / Arrowhead Air have gone unreturned. Not good....! Hope I don't have to call somebody else.

Logan was on it. Best price out of three quotes and got started less than a week later. New furnace…read moreand all new ducts in two days. The install was perfect and clean. Couldn't be more happy.

Davidson's service and understanding of what needs to be repaired equates to quality work for a…read morefair price I called for a service of our air conditioning system but thought maybe there was an additional issue. Troy identified the repair needed and ordered the part the same day As soon as the part was in he was baxk to install. Terrific company to do business with.

I called Davidsons and asked what they would charge to charge my Mini Split. I explained to the…read morelady that answered that the unit was new, and all I needed was the unit charged since we lost most of the freon during installation. She informed me that the service call would be $89.00 and that they would text me an estimate. I received the estimate via text stating that, as previously discussed, a $89.00 service call charge and an additional charge of $700 to $800 to "Repair the unit" (Remember, I asked only for the unit to be charged). I was shocked to say the least, talking about a hyperinflated estimate. It was quite obvious that all they intended to do was fleece me for $700 to $800. At this point I was totally disgusted with the estimate. My daughter showed me an add on the Next-door Ap, I called the number and explained what I needed to the technician. Within 1 hour the technician was at my home, checked the unit and stated it needed to be charged due to low freon. He charged the unit, and it worked great. TOTAL COST Service call and 1.75# of freon, $125 plus I gave him a $25 tip for his prompt service. DO NOT TRUST DAVIDSONS TO DO A JOB FOR YOU, FOR SOME EXUBERANT PRICES GET OTHER ESTIMATES. DO NOT LET THEM TAKE ADVANTAGE OF YOU. If it was possible I would give them a MINUS 5 rating, what a disappointment .