We hired Lanthorn to install a gas line at our residence. Dawn, the scheduler, was very friendly…read moreand prompt in her responses! The gas line was installed very soon after we requested the service. The only drawback was that they had to go through our back steps outside. Not sure why. My husband knows construction and said they probably could have done this another way. Overall, we are happy with the gas stove and things were done well other than that.

Our delta faucet was having a issue. Plumbers came out. First of all they must have went to Happy…read moreHour liquid lunch prior to coming. Wreaked profusely. In the process of changing a free part, it was stripped. One supposed seasoned technician explained to be careful to the trainee to not strip the part. Now the part is stripped. Week later, part is installed. Story from the technician it's $249.00. That's ludicrous. The technician that's what Delta charges for install of the free part. Awful experience. Go somewhere else. Mind you this was not an emergency. Unsatisfactory.

The boiler system in my elderly mother's house failed earlier this year in Suffolk, VA. I called…read moreMike Wells Services to assist and he did a great job fixing our boiler system. It was an old system so they had to order replacement parts and install them. They kept me informed about the repairs and came to the house as scheduled. Very pleased with the service from Mr Wells and his company. I will definitely use them again if the need arises.

1. I am a REAL customer. 2. Mike himself came out to my…read morehouse for the original diagnosis. I needed a new unit as it is 22 years old. 3. He, with integrity, worked with me on finding the most affordable and effective solution for my house. 4. In order to hold us over during the new install, he provided mini-portable units that we placed downstairs. Mike, himself, personally brought them to our door on a weekday after 9PM. 5. The technicians are all very knowledgable. In the past, I have had young technicians come over my house that didn't really know much. That is definitely not true for these guys. 6. They moved my thermostat upstairs to a place that is more suited for the structure of the house (under return in hallway as opposed to two (2) thermostats: 1 in master bedroom, in which there is no air handler, and the FROG). 7. They spent a good amount of time adapting my new air handler with existing duct work. I will definitely make Mike my "go-to AC guy" from now on.

Now Heritage (Father In Law Retired). John and his assistant were early, efficient and took care…read moreof the leak they came out to do. Also made a recommendation for a fix to a potential problem for later. Wrote up an estimate but did not pressure me to do it.

I have used this guy several times for repairs and installation of a toilet. He is very good,…read morecomes quickly, and his prices while not cheap are not unreasonable.

Buchanan Plumbing was a godsend today! Our toilet was leaking around the base and bubbling…read morewhenever we ran water AND it wouldn't flush. First I called my regular plumber and even with standing water on our floor, they couldn't schedule us till July! I called two others and no one could come today. Finally I called A1 American and had to pay $179 just for them to come look at it and it took them all day to get here because they don't schedule appointment times! Once they were here they quoted me over a thousand dollars to snake my toilet. I got back on google and google recommended Buchanan's Plumbing. Great reviews and known for their honesty and affordable pricing. Called him up, he quoted less than half of what A1 was going to charge me! So, I paid A1 the 179 for coming and sent them on their way. Buchanans was here in 30 minutes. Had it fixed in a couple hours because the job was slightly more complicated than they thought it would be. But the price didn't change! And they're super nice, very friendly. He actually cleaned the bathroom when he was done! Scrubbed the floor, put everything back better than it was! He even put shims under our cabinet because he noticed it was leaning forward. Incredible! Even with what I had to pay A1, Buchanan ended up still being cheaper than what A1 quoted me. And I know they did a better job. Hands down! I'm SO GRATEFUL for finding Buchanan! I'll recommend them to everyone in need of a plumber. They're our go to from now on! Thanks Buchanan!

Did a great job, timely and fair ptice Would use them…read moreagain. Thank u BJ AND YOUR ASSOCIATE

Had a pleasant conversation setting up appointment and was told to expect a call in the evening. I…read morewas never contacted by company after the initial phone call.

We are in the process of selling our house and needed to have things corrected from the VA…read moreinspection. We left them a massage on the weekend and were called back at 8:30 Monday morning and were told that they could have a Plumber, Electrician, and a General Contractor at our location in 1 hour. Wow they were here and working in 1 hour. all three projects were completed photographed and documented as per the VA inspection Report. these men were polite and in uniforms respected our home and did not stand around. What we thought was going to cost 2K was 500.00. I highly recommend this company.

Leo was at my place in 8 minutes. He did a great job in very little time, cannot recommend this…read moreservice enough.

We have used Ali-Cor for several years and have always been very happy with their service,…read moreresponsiveness, and quality of work. We have used them for extensive jobs and simpler things. Love Brandon and Brandy

We've used Ali-Cor twice for non-emergency issues and both times they were able to come within a…read morefew days and solved the problem. Once was a cartridge change in the shower, the other time was clogged drains. Brandon was polite and professional both times.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News